ZD220/ZD230 Thermal Transfer Desktop Printer Support

ZD230 Desktop Printer

The Zebra ZD220 and ZD230 are part of the ZD200 Series Printer family.

Retain proof of purchase for warranty confirmation.

+ First Time Setup / Getting Started

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the MANUALS section.

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers”. 
  • If necessary, follow these recovery steps before proceeding to Step 1. 

1. Download and install the recommended Windows Printer Driver v8.

2. Connect the printer.

3. Load media  (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

  • You can watch the English video. Some non-English videos are available in the HOW-TO VIDEOS section below.
  • The media settings must match the actual media that you are using. How to identify media type.

4. When using thermal transfer media, load ribbon  

  • You can watch the English video. Some non-English videos are available in the HOW-TO VIDEOS section below.
  • How to find out if you have thermal transfer media?
    Do a media scratch test.
  • This printer uses a ribbon coated with ink on the outside. How to find out which side of the ribbon is coated?
    Perform an adhesive test

5. Print a test label

6. Calibrate ribbon and media sensors

  • When changing the size or type of media. 
  • If printing issues are observed, such as skipped labels, vertical image/label drift, or media out errors. 
  • You can watch the English video. Some non-English videos are available in the HOW-TO VIDEOS section below. 

7. The printer settings must match the supplies you are using for your print job and the options on your printer. Adjust the printer settings as necessary using Zebra Setup Utilities software  or Windows Printer Driver v8  

+ Drivers

If you had connected your printer to the computer via USB prior to driver installation, follow these recovery steps before printer driver installation. 

ZD220 and ZD230 Drivers - Recommended

  • Windows Printer Driver v8

    This is the recommended driver to use with your printer.
    'ZDesigner Printer Driver' is for use with ZebraDesigner 3 and other Windows applications.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Printer Driver v8

      Download 28 MB View release notes

Printer Configuration Utility

Alternative Driver

  • Windows Printer Driver v5

    Use this driver if you need to use either CPCL or EPL printer command languages.
    'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Driver v5

      Download 13 MB View release notes


+ Manuals

ZD220 and ZD230 Set-Up and User Guides

+ How-To Videos

ZD220 and ZD230 videos

+ Software

+ Software Manuals

  • ZPL & CPCL Printer Driver for OPOS Application Programmer’s Guide

    P1014152-017EN Rev A

    Download 3 MB
  • ZD200 系列熱轉印桌面印表機使用者指南

    P1129638-01ZHTW 修訂 A 版

    Download 2 MB
  • Benutzerhandbuch für den Thermotransfer-Desktop-Drucker der ZD200-Serie

    P1129638-01DE Rev. A

    Download 2 MB
  • מדריך למשתמש במדפסת העברה תרמית שולחנית מסדרה ZD200

    P1129638-01HE Rev A

    Download 2 MB
  • Guide de l'utilisateur de l'imprimante de bureau à transfert thermique série ZD200

    P1129638-01FR Rév. A

    Download 2 MB
  • Korisnički priručnik za stoni štampač za termalni prenos serije ZD200

    P1129638-01SR Rev. A

    Download 2 MB
  • Guia do usuário da impressora de mesa de transferência térmica série ZD200

    P1129638-01PTBR Rev A

    Download 2 MB
  • ZD200 シリーズ熱転写デスクトップ プリンタ ユーザー ガイド

    P1129638-01JA 改訂版 A

    Download 2 MB
  • Korisnički vodič za stolne pisače za toplinski prijenos serije ZD200

    P1129638-01HR Prerađeno izdanje A

    Download 2 MB
  • Guida dell'utente di stampanti desktop a trasferimento termico serie ZD200

    P1129638-01IT Rev. A

    Download 2 MB
  • Руководство пользователя настольного принтера серии ZD200 с термопереносом

    P1129638-01RU Ред. A

    Download 2 MB
  • Guía del usuario de la impresora de escritorio para transferencia térmica serie ZD200

    P1129638-01ESLA Rev. A

    Download 2 MB
  • ZD200 시리즈 열 전사 데스크톱 프린터 사용 설명서

    P1129638-01KO 개정판 A

    Download 2 MB
  • دليل مستخدم طابعة النقل الحراري ZD200 لسطح المكتب

    P1129638-01AREG المراجعة أ

    Download 2 MB
  • ZD200 Serisi Termal Aktarım Masaüstü Yazıcı Kullanım Kılavuzu

    P1129638-01TR Rev A

    Download 2 MB
  • Printer Profile Manager Enterprise User Guide v 3.4(en)

    P1094865-08EN Rev. A

    Download 2 MB
  • Zebra Printer Profile Manager Enterprise Installation Guide

    Version 3.4

    Download 3 MB
  • WLAN Certificate Management in PPME (en)

    P1124537-01EN Rev. A

    Download 1 MB
  • ZPL II, ZBI 2, Set-Get-Do, Mirror, WML Programming Guide

    P1099958-005 Rev A

    Download 11 MB

+ Troubleshooting

Top 5 ZD220 and ZD230 Knowledge Articles

+ Printer OS (Firmware)

ZD220 and ZD230 Firmware

Other Related Content

  • Factory Installed Printer Emulations

    Printer Emulations are on-printer apps that allow this printer to use a variety of printer command languages.
    Use only on printers that have been updated to Link-OS v6.6

      Download 12 MB
  • Link-OS v6.7 MIB file for SNMP

    Device management file for use with Link-OS printers.

      Download 290 KB

+ Specifications and Characteristics

+ Labels, Parts, Accessories and more


Discover useful answers or post a question.


Repair services for products under warranty, a service contract or through a time-and-material-based charge.


View Declaration of Conformity for Zebra products.


Maintenance that delivers the right plan for your business goals and budget.