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Desktop Printers

ZD220/ZD230 Thermal Transfer Desktop Printer Support


ZD220/ZD230 Thermal Transfer

The ZD220 and ZD230 printers are part of the ZD200 Series Printer family. 

Retain proof of purchase for warranty confirmation

ZD230 Desktop Printer

ZD220/ZD230 Thermal Transfer

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the DOCUMENTATION tab.

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers”. 
  • If necessary, follow these recovery steps before proceeding to Step 1. 

1. Download and install the recommended Windows Printer Driver v10.

2. Connect the printer.

3. Load media  (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

  • You can watch the English video. Some non-English videos are available in the VIDEOS tab.
  • The media settings must match the actual media that you are using. How to identify media type.

4. When using thermal transfer media, load the ribbon.

  • You can watch the English video. Some non-English videos are available in the VIDEOS tab.
  • How to find out if you have thermal transfer media?
    Do a media scratch test.
  • This printer uses a ribbon coated with ink on the outside. How to find out which side of the ribbon is coated?
    Perform an adhesive test

5. Print a test label.

6. Calibrate the ribbon and media sensors

  • When changing the size or type of media. 
  • If printing issues are observed, such as skipped labels, vertical image/label drift, or media out errors. 
  • You can watch the English video. Some non-English videos are available in the VIDEOS tab. 

7. The printer settings must match the supplies you are using for your print job and the options on your printer. Adjust the printer settings as necessary using Zebra Setup Utilities software  or Windows Printer Driver v8.


Software that is essential for operating and connecting this device. 

I agree to and accept the above terms and conditions.

If you connected your printer to the computer via USB before driver installation, follow these recovery steps before printer driver installation. 


Some documents may not have been translated to your language.


ZD220/ZD230 Thermal Transfer How-to Videos

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Warranty and Repair

For some services, you will need a serial number. Here's where you can find it on your device.