ZD420t Desktop / ZD420t-HC Healthcare Printer Support
In addition to the printer support and repair resources on this page, also see the following:
Specifications Search | Printer Accessories | Printer Parts | Labels, Ribbons, Tags
Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.
Important Notice
A recent Microsoft Windows update has been identified to cause the following issues when attempting to print to certain printers. If you’re experiencing these errors or other printing related issues, click on these links to learn more:
- Printers Unable to Print After Installing Windows Update
- Blue screen (BSOD) error "APC_INDEX_MISMATCH for win32kfull.sys
- Invalid Encryption Method" message when starting ZebraDesigner Professional 3
How-To Videos for ZD420t
Using the Zebra Print Touch™ feature
Changing Media
Installing and Using the Cutter Option
Installing and Using the Dispenser Option
Printing a Configuration Report
Repacking your printer for shipment or service
Installing and Using the Serial Option
Manual Media Calibration
Manual Print Darkness Adjustment
Getting Started
Media Calibration
Cleaning the Printer
Removing the Ethernet Option
Changing Ribbon
Cleaning the Printhead
Removing the Serial Option
Manual Print Width Adjustment
Identifying the features of your printer
Unpacking your printer
Installing and Using the Ethernet Option
Cleaning/Changing the Platen
Changing the Printhead
Unrestricted
Unrestricted
With Login
Demoware
Restricted
Subscription
Drivers
Recommended
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OLE for Retail POS (OPOS)
Version 1.14.1.110
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
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Zebra Setup Utilities for Windows
Recommended driver installation and configuration utility (v1.1.9.1290).
Download 21 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
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ZDesigner v. 5 Driver for Windows
Driver Version: 5.1.16.7398
Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
Compatible with ZebraDesigner 3 and prior versions.
For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.
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ZDesigner v. 8 Driver for Windows
Driver version: 8.6.2.22655
Download 24 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2012 (32 and 64 bit) Compatible View release notes
Recommended driver for use with ZebraDesigner 3.
Supports current Zebra printers (ZPL printer command language/printers running Link-OS).
third-party
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Information about CUPS Driver for non Kiosk printers
Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux
Firmware
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V84.20.22Z.zip (released 31-Aug-2020)
Link-OS v6.3 for ZD410, ZD420 and ZD620 printers
Download 31 MB View release notes
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Link-OS v 6.3 MIB file for SNMP
Device management file for use with Link-OS printers
Download 273 KB
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PDF Direct v206
Use only on printers that have been updated to Link-OS v6.3
Download 6 MB
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ZDownloader
Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)
Download 29 MB View release notes
Software
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Zebra Setup Utilities Printer Setup Utilities Support
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ZebraDesigner 3 Software Support
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ZebraDesigner 2 Software Support
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ZDownloader
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Printer Fonts
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ZebraDesigner for Developers 3 Software Support
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Example Files: WML, XML and ZBI
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Zebra Basic Interpreter (ZBI)
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Airwatch Connector Support
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PDF Direct - Virtual Device Support
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PrintSecure Administration Files
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Profile Manager Enterprise Support
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SOTI MobiControl Connector Support
Developer Tools
Manuals
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PPME Preparation for Installation and Setup (en)
A preparation guide for installing Printer Profile Manager Enterprise - P1124501-01EN Rev. A
Download 1 MB
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Zebra SOTI Connector User Guide
P1071336-002 Rev.A
Download 955 KB
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Airwatch Connector User Guide
P1058563-007
Download 16 MB
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Zebra Link-OS Printer Profile Manager Enterprise User Guide
P1094865-004
Download 1 MB
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Printer Profile Manager Enterprise Installation Guide
P1094238-004
Download 3 MB
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Virtual Device-PX User Guide (en)
P1100296-001
Download 2 MB
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Virtual Device-L User Guide (en)
P1074583-004
Download 3 MB
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Virtual Device User Guide-O (EN)
P1059537-003 Rev. A
Download 3 MB
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WLAN Certificate Management in PPME (en)
A walk thru guide for setting up the certificate management feature in Printer Profile Manager Enterprise (PPME) - P1124537-01EN Rev. A
Download 1 MB
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Virtual Device User Guide-M (EN)
P1072179-003 Rev. A
Download 3 MB
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Link-OS Profile Manager Installation Guide
P1065697-002
Download 5 MB
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Zebra Programming Guide
P1099958-003
Download 8 MB
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Guide to Cleaning and Disinfecting Zebra Healthcare Printers (en)
P1066640-002 Rev. A
Download 1 MB
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ZPL & CPCL Printer Driver for OPOS
P1014152-015
Download 5 MB
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ZD620, ZD420, ZD410 Regulatory Guide (ww)
212462-003 Rev. A
Download 1 MB
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ZD Series Battery Option (ww)
212681-001
Download 3 MB
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ZD Series Thermal Transfer Attached Battery Base (ww)
212688-001
Download 385 KB
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ZD420t Setup Guide (en, es, fr)
212696-101 Rev. A
Download 3 MB
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ZD420t Setup Guide (en, es, fr)
212696-101 Rev. A
Download 3 MB
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ZD420t Setup Guide (en, es, fr)
212696-101 Rev. A
Download 3 MB
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ZD420t 安装指南 (zh-CN)
212696-061 Rev. A
Download 3 MB
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ZD420t Guia de Configuração (pt-BR)
212696-091 Rev. A
Download 3 MB
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ZD620t ZD420t Print Resolution Upgrade (ww)
212693-001 rev. A
Download 4 MB
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ZD620 und ZD420 Benutzerhandbuch (de)
212485-04DE Rev. A
Download 58 MB
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ZD620 et ZD420 Guide d’utilisation (fr)
212485-04FR Rév.A
Download 59 MB
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ZD620 e ZD420 Guida per l’utente (it)
212485-04IT Rev. A
Download 58 MB
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ZD620 и ZD420 Руководство пользователя (ru)
212485-04RU Rev. A
Download 58 MB
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ZD620 和 ZD420 使用者指南 (zhtw)
212485-04ZHTW Rev. A
Download 59 MB
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ZD620 e ZD420 Manual do usuário (pt)
212485-04PT Rev. A
Download 59 MB
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ZD620 ו-ZD420 מדריך למשתמש (he)
212485-04HE Rev. A
Download 58 MB
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ZD620 및 ZD420 사용자 설명서 (ko)
212485-04KO Rev. A
Download 58 MB
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ZD620 和 ZD420 用户指南 (zhcn)
212485-04ZHCN Rev. A
Download 59 MB
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ZD620 および ZD420 ユーザー・ガイド (jp)
212485-04JA Rev. A
Download 58 MB
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ZD620 i ZD420 Korisnički vodič (hr)
212485-04HR Rev. A
Download 58 MB
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ZD620 and ZD420 Users Guide (en)
212485-04EN
Download 58 MB
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ZD620 y ZD420 Guía del usuario (es)
212485-04ES Rev. A
Download 59 MB
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ZD620 i ZD420 Korisnički vodič (sr)
212485-04SR Rev. A
Download 59 MB
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ZD620 ve ZD420 Kullanıcı Kılavuzu (tr)
212485-04TR Rev. A
Download 59 MB
Knowledge Articles
Visit the Support Community for access to Zebra's complete knowledge base.
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REQUEST A REPAIR
Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.