Chat with us
Loader
Establishing connection, please wait while we connect you.

The new and improved Support and Downloads pages are now live! You asked, and we listened. Visit the Support and Downloads Experience page to learn more about this update.

Industrial Printers

ZT421 Industrial Printer Support

Models

ZT421

The ZT421 printer is part of the ZT400 Series Printer family.

Retain proof of purchase for warranty confirmation.

ZT411 Industrial Printer

ZT421

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the DOCUMENTATION tab.

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers.” 
  • If necessary, follow these recovery steps before proceeding to Step 1. 

1. Download and install the recommended Windows Printer Driver v10.

2. Connecting the printer

3. Load media (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

4. When using thermal transfer media, load ribbon.

5. Print a test label.

6. Calibrate ribbon and media sensors.

  • When changing the size or type of media. 
  • If printing issues are observed, such as skipped labels, vertical image/label drift, or ribbon out or media out errors.
  • You can watch the English video. Some non-English videos are available in the VIDEOS tab.

7. The printer settings must match the supplies you use for your print job. Adjust the printer settings using Zebra Setup Utilities software or Windows Printer Driver v8

Downloads

Software that is essential for operating and connecting this device. 

I agree to and accept the above terms and conditions.

If you had connected your printer to the computer via USB prior to driver installation, follow these recovery steps before printer driver installation. 

Documentation

Some documents may not have been translated to your language.

Videos

ZT421 How-to Videos

Trending Articles

Application Software

Zebra software products that can enhance your experience with this device. 


Warranty and Repair

For some services, you will need a serial number. Here's where you can find it on your device.