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Zebra's Industry Solutions can give your business a competitive advantage by connecting people, assets and data to help you make better decisions.

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Scale and energize your retail strategy with a digital backbone that unifies your team, informs priorities and drives results with Zebra's retail technology solutions.
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Zebra’s mobile computing, scanning, and printing solutions connect each operational area in your warehouse to give you the agility to realize transformational gains.
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Zebra's healthcare technology solutions provide patient identity management, mobile health devices, and business intelligence data to improve efficiency.
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Zebra’s manufacturing technology solutions enable manufacturers to become more agile, optimise plant floor performance and embrace market changes.
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Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
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In today's world, the demands on transportation and logistics companies are higher than ever. Dedicated Warehouse, Fleet and Delivery, and Yard and Terminal solutions enable visibility to every aspect of your business and keep operations running flawlessly around the clock.

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Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
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Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
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Technology is a key enabler in helping the Public Sector provide their frontline and back office workers automate business process and assets with a digital voice.
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Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.

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Use Zebra's Temperature Monitoring and Sensing devices for vaccines, pharmaceuticals, biologics and any temperature-sensitive products.

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Keep labor costs low, your talent happy and your organization compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
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Empower the front line with prioritized task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
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Get full visibility of your inventory and automatically pinpoint leaks across all channels.

Workcloud Demand Intelligence Suite

Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.

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Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
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Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximising IT resources and minimising down time.

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Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
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Aurora Focus™ runs on Zebra’s fixed industrial scanners and VS20/VS40/VS70 smart cameras and comes ready-made for specific tasks like barcode reading and verification, OCR, and presence/absence vision inspection.
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Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
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Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.

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Zebra's VisibilityIQ Foresight is a cloud based solution that aggregates data from MDM and other device data sources to provide you with the business intelligence you need to get the most out of your data investment.

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Support and Downloads
 >  Printers Support

RW420 Mobile Printer Support

RW420 Mobile Printer

This Zebra product is discontinued. Resources will no longer be updated but are retained below for your convenience. Customer Support is no longer available after the Service and Support Discontinuation Date. If you require additional help, please contact a  Zebra Authorized Service Provider.

Part numbers beginning with R4A are discontinued and no longer serviced. Part numbers beginning with R4D are discontinued, but are still serviced. 

Printer discontinuation date: November 30, 2015
Service & Support discontinuation date: December 30, 2020

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Drivers Firmware Software Developer Tools Manuals Knowledge Articles

Drivers

recommended

  • Zebra Setup Utilities for Windows

    Recommended driver installation and configuration utility (v1.1.9.1325).

      Download 13 MB OPERATING SYSTEM: Windows 11, Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2022, Windows Server 2019 (64 bit) View release notes

  • Windows Printer Driver v5

    Version 5.1.17.7414
    Use this driver if you need to use either CPCL or EPL printer command languages.
    'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Driver v5

      Download 14 MB View release notes

  • OLE for Retail POS (OPOS)

    Version 1.14.1.143
    Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.

      Download 7 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes

  • Zebra OPOS Driver Version 1.14.1.143 Release Notes

    Download 235 KB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1

Third-Party

Firmware

RXD Models Only

RxD Models 
RxD models have a "D" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

RW (RxD) Models 
This information is for RxD Models only. After downloading, click on the .exe file to extract the firmware. 

PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.Only download these applications to a R2D, R3D, or R4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance. 



RxA Models
RxA models have an "A" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

RW (RxA) Models 
This information is for RxA Models only. After downloading, click on the .exe file to extract the firmware.

PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.Only download these applications to a R2A or R4A printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.




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Software

Developer Tools

  • Developer Tools: Browser Print, PrintConnect, Network Connect

    Browser Print (USB, Network or Bluetooth printing to browser-based applications.); PrintConnect for Android (Label and receipt printing capability for Android solutions.); Network Connect (Ethernet/IP protocol support to connect a printer directly to a Rockwell PLC.)

Manuals

  • ZebraLink Enterprise Connector for Oracle BI Publisher User Guide

    P1006951-002

    Download 3 MB

  • AA18416-102 REV A

    UCLI72-4 Quad Charger Manual (web)- AA18416-102 Rev. A

    Download 1 MB

  • M16904C1

    RCLI-DC Mobile Charger Installation Guide AM16904-1 rev. C

    Download 690 KB

  • UMAN_RWS_032_DE

    German RW Series User Guide (web)- UMAN-RWS-032 Rev. A

    Download 4 MB

  • QSG_RWS_032_DE

    RW Series Quick Start Guide, German (web)-QSG-RWS-032 rev. A

    Download 1 MB

  • UMAN-RWVC_002A

    RW 420 Vehicle Cradle INtallation Guide- UMAN-RWVC-002 rev. A

    Download 1 MB

  • RW 420 Route Palette Accessories User Guide (en)

    P1024810-102

    Download 5 MB

  • RW 420 Route Palette Safety, Installation, and Users Guide (en)

    UMAN-RW4RP-104 Rev. A

    Download 5 MB

  • QSG_RWS_072_A

    Japanese RW Series Quick Start Guide (web)- QSG-RWS-072 rev. A

    Download 1 MB

  • UMAN_RWS_022_A

    French RW Series User Guide (web)-UMAN-RWS-022 rev. A

    Download 4 MB

  • QSG_RWS_002 REV A

    RW Series Quick Start Guide (web)- QSG-RWS-002 rev. A

    Download 1 MB

  • QSG_RWS_022_A

    French RW Series Quick Start Guide (web)-QSG-RWS-022 rev. A

    Download 1 MB

  • QSG_RWS_042_SP

    RW Series Quick Start Guide- Spanish (web)-QSG-RWS-042 rev. A

    Download 1 MB

  • UMAN-RW4PS-101A

    MNL,RW4 4-BAY CHGR,GRP A (PRT)- UMAN-RW4PS-101 rev. A

    Download 2 MB

  • UMAN-RWS-072_JA

    RW Series User Guide (web) Japanese- UMAN-RWS-072 Rev. A

    Download 3 MB

  • Wireless Config Guide H1

    Wireless Configuration Guide rev. H

    Download 1 MB

Knowledge Articles

Visit the Support Community for access to Zebra's complete knowledge base.

ZEBRA ONECARE™ 


For high productivity, we can help your business ensure its Zebra mobile, tabletop, desktop, card and kiosk printers are online and ready for business.

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