RW420 Mobile Printer Support
This Zebra product is discontinued. Resources will no longer be updated but are retained below for your convenience. Customer Support is no longer available after the Service and Support Discontinuation Date. If you require additional help, please contact a Zebra Authorized Service Provider.
Part numbers beginning with R4A are discontinued and no longer serviced. Part numbers beginning with R4D are discontinued, but are still serviced.
Printer discontinuation date: November 30, 2015
Service & Support discontinuation date: December 30, 2020
Drivers
recommended
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Zebra Setup Utilities for Windows
Recommended driver installation and configuration utility (v1.1.9.1325).
Download 13 MB OPERATING SYSTEM: Windows 11, Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2022, Windows Server 2019 (64 bit) View release notes
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Windows Printer Driver v5
Version 5.1.17.7414
Download 14 MB View release notes
Use this driver if you need to use either CPCL or EPL printer command languages.
'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
How to Install Driver v5
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OLE for Retail POS (OPOS)
Version 1.14.1.143
Download 7 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
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Zebra OPOS Driver Version 1.14.1.143 Release Notes
Download 235 KB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1
Third-Party
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Information about CUPS Driver for label printers.
OPERATING SYSTEM: Mac OS, Linux/Unix
Download 476 KB
Install CUPS Driver for Zebra Printer in Mac OS
Firmware
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SHSTZ11p10
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes
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SHSTZ11z27
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes
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SHCRW11z62 (04/03/2013)
Latest Version
Download 2 MB View release notes
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SHCRW11z58 (10/10/2011)
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 2 MB View release notes
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SHCRW11z52 (10/18/2010)
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 1 MB View release notes
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SHSTG10z
Standard release with CPCL, ZPL, and EPL
Download 1 MB View release notes
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SHCRW11z62 (04/03/2013)
Latest Version
Download 2 MB View release notes
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SHCRW11z58 (10/10/2011)
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 2 MB View release notes
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SHCRW11z52 (10/18/2010)
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 1 MB View release notes
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SHSG10z RW Series
Standard release with CPCL, ZPL, and EPL
Download 1 MB
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SHSTG10z
Standard release with CPCL, ZPL, and EPL
Download 1 MB View release notes
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Firmware Download Utility (ZDownloader)
A utility that uploads Printer OS (Firmware) and Service Packs to your printer.
Download 22 MB View release notes
Upgrade Printer OS (Firmware) using ZDownloader
RXD Models Only
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SHSTZ11p10
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes
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SHSTZ11z27
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes
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SHCRW11z62 (04/03/2013)
Latest Version
Download 2 MB View release notes
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SHCRW11z58 (10/10/2011)
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 2 MB View release notes
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SHCRW11z52 (10/18/2010)
Standard release with CPCL, ZPL, and EPL. Contact sales for questions on ZBI in mobile printers.
Download 1 MB View release notes
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SHSTG10z
Standard release with CPCL, ZPL, and EPL
Download 1 MB View release notes
RxD Models
RxD models have a "D" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.
RW (RxD) Models
This information is for RxD Models only. After downloading, click on the .exe file to extract the firmware.
PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.Only download these applications to a R2D, R3D, or R4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!
Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.
RxA Models
RxA models have an "A" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.
RW (RxA) Models
This information is for RxA Models only. After downloading, click on the .exe file to extract the firmware.
PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.Only download these applications to a R2A or R4A printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!
Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.
Unrestricted
Unrestricted
With Login
Demoware
Restricted
Subscription
Software
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Zebra Setup Utilities Support for Printers
Utility to configure barcode label printers.
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ZebraDesigner 3 Software Support
Software to design barcode labels.
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ZDownloader (Firmware Download Utility)
Utility to upload printer OS / firmware and service packs to barcode label printers.
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Printer Fonts
Additional font packages for barcode label printers.
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ZebraDesigner for Developers 3 Software Support
Software to develop customized label templates.
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Customizable Front Panel Examples
Custom printer menu examples in WML and XML programming languages
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Zebra Basic Interpreter (ZBI)
Application to customize Zebra printers.
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ZebraNet Bridge Enterprise
Software to centrally deploy, manage and monitor Zebra printers from a single computer anywhere on your global network.
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Printer Profile Manager Enterprise (PPME) Support
Application to create printer configuration and manage Link-OS printers remotely from a single location.
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PrintSecure Administration Files
Pre-made printer administration files to protect you printer data and infrastructure.
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Airwatch Connector Support
Application to manage Link-OS printers directly from the AirWatch environment across wireless and Ethernet infrastructures.
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SOTI MobiControl Connector Support
Application to manage Link-OS printers directly from the SOTI MobiControl environment across wireless and Ethernet infrastructures.
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ZebraDesigner 2 Software Support
Discontinued software to design barcode labels.
Developer Tools
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Developer Tools: Browser Print, PrintConnect, Network Connect
Browser Print (USB, Network or Bluetooth printing to browser-based applications.); PrintConnect for Android (Label and receipt printing capability for Android solutions.); Network Connect (Ethernet/IP protocol support to connect a printer directly to a Rockwell PLC.)
Manuals
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ZebraDesigner Pro User Guide
13857L-003 Rev. A
Download 4 MB
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Printing from SAP using Smart Forms v3.0 (en)
13760L
Download 677 KB
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Eltron® EPL2 Programming Guide
14245L-003
Download 24 MB
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CPCL Programming Language Manual (en)
Download 8 MB
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EPL2 プログラマ・マニュアル (ja)
980354-071 Rev. C
Download 255 KB
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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AA18416-102 REV A
UCLI72-4 Quad Charger Manual (web)- AA18416-102 Rev. A
Download 1 MB
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RCLI_DC_D (Spanish)
cargador movil RCLI-DC Instrucciones rev. B
Download 314 KB
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AM16905_001A
RCLI-AC INSTALLATION GUIDE - AM16905-001 rev. A
Download 688 KB
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partner_zebra.ai
Download 750 KB
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M16904C1
RCLI-DC Mobile Charger Installation Guide AM16904-1 rev. C
Download 690 KB
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RCLI-AC_B (Spanish)
cargador RCLI-AC Instrucciones rev. B
Download 285 KB
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UMAN_RWS_032_DE
German RW Series User Guide (web)- UMAN-RWS-032 Rev. A
Download 4 MB
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QSG_RWS_032_DE
RW Series Quick Start Guide, German (web)-QSG-RWS-032 rev. A
Download 1 MB
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UMAN-RWVC_002A
RW 420 Vehicle Cradle INtallation Guide- UMAN-RWVC-002 rev. A
Download 1 MB
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RW 420 Route Palette Accessories User Guide (en)
P1024810-102
Download 5 MB
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RW 420 Route Palette Safety, Installation, and Users Guide (en)
UMAN-RW4RP-104 Rev. A
Download 5 MB
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QSG_RWS_072_A
Japanese RW Series Quick Start Guide (web)- QSG-RWS-072 rev. A
Download 1 MB
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UMAN_RWS_022_A
French RW Series User Guide (web)-UMAN-RWS-022 rev. A
Download 4 MB
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QSG_RWS_002 REV A
RW Series Quick Start Guide (web)- QSG-RWS-002 rev. A
Download 1 MB
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UMAN-RWS-010.indd
UMAN-RWS-010 rev. B
Download 4 MB
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QSG_RWS_022_A
French RW Series Quick Start Guide (web)-QSG-RWS-022 rev. A
Download 1 MB
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QSG_RWS_042_SP
RW Series Quick Start Guide- Spanish (web)-QSG-RWS-042 rev. A
Download 1 MB
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UMAN-RW4PS-101A
MNL,RW4 4-BAY CHGR,GRP A (PRT)- UMAN-RW4PS-101 rev. A
Download 2 MB
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UMAN-RWS-072_JA
RW Series User Guide (web) Japanese- UMAN-RWS-072 Rev. A
Download 3 MB
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RW 420 Mobile Battery Eliminator Kits (en)
P1010425
Download 364 KB
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QSG-RWS-003.indd
QSG-RWS-003 rev. B
Download 2 MB
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Wireless Config Guide H1
Wireless Configuration Guide rev. H
Download 1 MB
Knowledge Articles
Visit the Support Community for access to Zebra's complete knowledge base.