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ZQ310 Plus/ZQ320 Plus Mobile Printer Support

ZQ300 Plus Mobile Printer

The Zebra ZQ310 Plus & ZQ320 Plus printers are part of the ZQ300 Plus Series Printer family.

Retain proof of purchase for warranty confirmation.

+ First Time Setup / Getting Started

The Setup guidelines below will take you to English documentation. You can access the localized QUICK START GUIDE attached in printer box or in the MANUALS section.

Using Zebra Setup Utilities (ZSU) Windows Version

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers.” 
  • If necessary, follow these recovery steps before proceeding to Step 1.

1. Download and install the Zebra Setup Utilities (ZSU) printer configuration utility. 

2. Connect the printer to a USB port on your computer.

3. Loading the Media (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

4. Print a test label.

5. The printer settings must match the actual supplies that you are using for your print job and the options on your printer. Adjust the printer settings as necessary using Zebra Setup Utilities software or Windows Printer Driver v8.

+ Drivers

If you connected your printer to the computer via USB before driver installation, follow these recovery steps before printer driver installation. 

ZQ310 Plus, ZQ320 Plus Drivers - Recommended

  • Windows Printer Driver v10

    Version 10.5.1.27605
    This is the recommended driver to use with your printer.
    'ZDesigner Printer Driver' is for use with ZebraDesigner 3 and other Windows applications.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Driver v10

      Download 30 MB View release notes

Printer Configuration Utility

Alternative Driver

  • Windows Printer Driver v5

    Version 5.1.17.7414
    Use this driver if you need to use either CPCL or EPL printer command languages.
    'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Driver v5

      Download 14 MB View release notes

Third-Party

+ Manuals

ZQ310 Plus, ZQ320 Plus Set-Up and User Guides

Regulatory Guides

+ How-To Videos

ZQ310 Plus, ZQ320 Plus videos

+ Software

+ Software Manuals

+ Troubleshooting

ZQ310 Plus, ZQ320 Plus Knowledge Articles

+ Printer OS (Firmware)

ZQ310 Plus, ZQ320 Plus Firmware

Other Related Content

  • Factory Installed Printer Emulations

    Printer Emulations are on-printer apps that allow this printer to use a variety of printer command languages.
    Use only on printers that have been updated to Link-OS v6.8 or later.

      Download 12 MB
  • Link-OS v6.8.1 MIB file for SNMP

    Device management file for use with Link-OS printers.

      Download 289 KB

+ Specifications and Characteristics

DISCUSSION FORUM

Discover useful answers or post a question.

REQUEST A REPAIR

Repair services for products under warranty, a service contract or through a time-and-material-based charge.

DECLARATION OF CONFORMITY

View Declaration of Conformity for Zebra products.

ZEBRA ONECARE™ SUPPORT SERVICES

Maintenance that delivers the right plan for your business goals and budget.