GX420Rx Desktop Printer Support
The GX420Rx is part of the GX Series Printer family.
This Zebra product is discontinued. Resources will no longer be updated but are retained below for your convenience. Customer Support is no longer available after the Service and Support Discontinuation Date. If you require additional help, please contact a Zebra Authorized Service Provider.
Product Discontinuation Date: June 29, 2018
Service & Support Discontinuation Date: October 1, 2021
+ Drivers
If you connected your printer to the computer via USB before driver installation, follow these recovery steps before printer driver installation.
GX420Rx Drivers - Recommended
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Windows Printer Driver v5
Version 5.1.17.7414
Download 14 MB View release notes
Use this driver if you need to use either CPCL or EPL printer command languages.
'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
How to Install Driver v5
Printer Configuration Utility
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Zebra Printer Setup Utilities
Version 1.1.9.1325
Download 13 MB View release notes
Use this software to configure your printer after Printer Driver installation.
OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
How to Configure Printer Settings with Zebra Setup Utilities
Other Drivers
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OPOS Driver
Version 1.14.1.143
Download 7 MB View release notes
Use this OLE for Retail POS driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
OPERATING SYSTEM: Windows 10/11
Third-Party
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Information about CUPS Driver for label printers.
OPERATING SYSTEM: Mac OS, Linux/Unix
Download 476 KB
Install CUPS Driver for Zebra Printer in Mac OS
+ Manuals
GX420Rx Set-Up and User Guides
+ How-To Videos
GX420Rx videos
How-To Videos
+ Software
+ Software Manuals
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Bluetooth User Guide
P1068791-05EN
Download 2 MB
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ZebraDesigner Pro User Guide
13857L-003 Rev. A
Download 4 MB
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Wired/Wireless Print Servers User Guide
P1043301-006
Download 2 MB
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ZebraNet 10/100 Internal Print Server User Guide
Download 2 MB
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Wireless Quick Start Guide
P1050133-005
Download 1 MB
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GX420d / GX430d Podręcznik użytkownika (pl)
980611-141 Rev.C
Download 5 MB
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GX420d / GX430d ユーザー・ガイド (ja)
980611-071 Rev.C
Download 5 MB
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GX420d / GX430d Руководство пользователя (ru)
980611-151 Rev.C
Download 6 MB
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GX420d / GX430d Guía del usuario (es)
980611-041 Rev.C
Download 5 MB
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GX420d / GX430d Guida per l'utente (it)
980611-051 Rev.C
Download 6 MB
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GX420d / GX430d Quick Start Guide
P980603-004
Download 9 MB
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GX420d / GX430d Benutzerhandbuch (de)
980611-031 Rev.C
Download 6 MB
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GX420d / GX430d 用户指南 (zhcn)
980611-061 Rev.C
Download 5 MB
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GX420d / GX430d Users Guide (en)
980611-001 Rev.C
Download 4 MB
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GX420d / GX430d Wireless Quick Start Guide
P980603-014
Download 7 MB
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GX420d / GX430d Cutter Quick Start Guide
P980604-004
Download 4 MB
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GX420d / GX430d Guia do usuário (pt)
980611-091 Rev.C
Download 6 MB
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GX420d / GX430d Guide d’utilisation (fr)
980611-021 Rev.C
Download 6 MB
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GX420d GX430d Cutter Wireless Quick Start Guide
P980604-014
Download 3 MB
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GX420d / GX430d 使用者指南 (zhtw)
980611-261 Rev.C
Download 5 MB
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Downloading EPL Asian Fonts (en)
56963L-002
Download 591 KB
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ZKDU Guía del usuario (es)
P1059693-041 Rev.A
Download 1 MB
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ZKDU Guide d'utilisation (fr)
P1059693-021 Rev.A
Download 1017 KB
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ZKDU Guida per l'utente (it)
P1059693-051 Rev.A
Download 1 MB
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KDU Plus User Guide (en)
980548-001 Rev. A
Download 3 MB
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ZKDU User’s Guide (en)
P1059693-001 Rev.A
Download 1 MB
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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Zebra KDU Plus - User's Manual
980548-001 Rev. A
Download 3 MB
+ Troubleshooting
Top 5 GX420Rx Knowledge Articles
GX Series Initial Printer Setup Details and Information
G Series GX Models: Calibrating the Printer
Configuring Connectivity for Wired or Wireless Networks Using the Zebra Setup Utilities
Configure or Modify Basic ZDesigner Driver Version 5 Settings
Zebra Setup Utilities: Downloading ZSU and Configuring Printer Settings
+ Firmware
GX420Rx Firmware
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V56.17.17Z (09-12-2017)
Latest Version
Download 2 MB View release notes
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Firmware Download Utility (ZDownloader)
A utility that uploads Printer OS (Firmware) and Service Packs to your printer.
Download 22 MB View release notes
Upgrade Printer OS (Firmware) using ZDownloader
+ Specifications and Characteristics
+ Labels, Parts, Accessories and more
Labels, Ribbons, Tags
Printer Parts
Knowledge Articles: