GX420Rx Desktop Printer Support

In addition to the printer support and repair resources on this page, also see the following:

Specifications Search | Printer Accessories | Printer Parts | Labels, Ribbons, Tags

Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.

Important Notice

A recent Microsoft Windows update has been identified to cause the following issues when attempting to print to certain printers. If you’re experiencing these errors or other printing related issues, click on these links to learn more:

Product Discontinuation Date: June 29, 2018

Service & Support Discontinuation Date: October 1, 2021

Replacement Model: ZD6AL42-D21E00EZ

Power Supply Unit Voluntary Recall

Warranty Check

Request a Repair

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Contact Support

How-To Videos Drivers Firmware Service Packs Software Developer Tools Manuals Knowledge Articles

Loading Roll Media
Printing a Configuration Label
Printing in Dispense Mode
Connecting the Interface
Replacing the Platen
Replacing the Printhead
Attaching the Power Supply
Cleaning the Printhead
Printer Cleaning
Anschließen des Netzteils
Austausch der Walze
Auswechseln des Druckkopfs
Carga del material en rollo
Colocação da mídia em rolo
Conectar interface
Conectar interfaz
Conexión de la fuente de alimentación eléctrica
Conexão da fonte de alimentação
Cómo limpiar el cabezal impresor
Drucken eines Testetiketts
Drucken im Abziehmodus
Einlegen von Rollenmedien
Impresión de una etiqueta de prueba
Impresión en material plegado en abanico
Impressão de uma etiqueta de teste
Impressão no modo de descolamento
Limpeza
Limpeza da cabeça de impressão
Limpieza
Reemplazo de la platina
Reemplazo del cabezal impresor
Reinigung
Reinigung des Druckkopfes
Schnittstelle anschließen
Substituição da cabeça de impressão
Substituição do carretel
加载成卷介质
在剥离模式下打印
打印测试标签
更换打印头
更换打印辊
清洁
清洁打印头
连接接口
连接电源

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Drivers

Zebra Setup Utilities for Windows

Recommended driver installation and configuration utility (v1.1.9.1290).
Download 21 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes

ZDesigner v. 5 Driver for Windows

Driver Version: 5.1.16.7398
Compatible with ZebraDesigner 3 and prior versions.
For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.
Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes

OLE for Retail POS (OPOS)

Version 1.14.1.110
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes

third-party

Information about CUPS Driver for non Kiosk printers
Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux

Firmware

V56.17.17Z (09-12-2017)

Latest Version
Download 2 MB View release notes

ZDownloader

File download utility for use with Printer OS, Firmware and Service Packs
Download 22 MB View release notes

How To Download Software Under These EULAs

Unrestricted

Unrestricted
With Login

Demoware

Restricted

Subscription

Software

Developer Tools

Developer Tools: Browser Print, PrintConnect, Network Connect

Manuals

Bluetooth User Guide

P1068791-05EN
Download 2 MB

ZebraDesigner Pro User Guide

13857L-003 Rev. A
Download 4 MB

ZebraDesigner Fonts and Graphics Downloadr User Guide

13859L-002
Download 354 KB

ZebraNet 10/100 Internal Print Server User Guide
Download 2 MB

Wireless Quick Start Guide

P1050133-005
Download 1 MB

GX420d / GX430d Podręcznik użytkownika (pl)

980611-141 Rev.C
Download 5 MB

GX420d / GX430d ユーザー・ガイド (ja)

980611-071 Rev.C
Download 5 MB

GX420d / GX430d Руководство пользователя (ru)

980611-151 Rev.C
Download 6 MB

GX420d / GX430d Guía del usuario (es)

980611-041 Rev.C
Download 5 MB

GX420d / GX430d Guida per l'utente (it)

980611-051 Rev.C
Download 6 MB

GX420d / GX430d Quick Start Guide

P980603-004
Download 9 MB

GX420d / GX430d Benutzerhandbuch (de)

980611-031 Rev.C
Download 6 MB

GX420d / GX430d 用户指南 (zhcn)

980611-061 Rev.C
Download 5 MB

GX420d / GX430d Users Guide (en)

980611-001 Rev.C
Download 4 MB

GX420d / GX430d Wireless Quick Start Guide

P980603-014
Download 7 MB

GX420d / GX430d Cutter Quick Start Guide

P980604-004
Download 4 MB

GX420d / GX430d Guia do usuário (pt)

980611-091 Rev.C
Download 6 MB

GX420d / GX430d Guide d’utilisation (fr)

980611-021 Rev.C
Download 6 MB

GX420d GX430d Cutter Wireless Quick Start Guide

P980604-014
Download 3 MB

GX420d / GX430d 使用者指南 (zhtw)

980611-261 Rev.C
Download 5 MB

Downloading EPL Asian Fonts (en)

56963L-002
Download 591 KB

ZKDU Guía del usuario (es)

P1059693-041 Rev.A
Download 1 MB

ZKDU Guide d'utilisation (fr)

P1059693-021 Rev.A
Download 1017 KB

ZKDU Guida per l'utente (it)

P1059693-051 Rev.A
Download 1 MB

ZKDU User’s Guide (en)

P1059693-001 Rev.A
Download 1 MB

ZebraNet Bridge Enterprise User Guide

13743L-004
Download 2 MB

ZebraLink Enterprise Connector for Oracle BI Publisher User Guide

P1006951-002
Download 3 MB

Zebra KDU Plus - User's Manual

980548-001 Rev. A
Download 3 MB

Knowledge Articles

Visit the Support Community for access to Zebra's complete knowledge base.

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