GX420Rx Desktop Printer Support
In addition to the printer support and repair resources on this page, also see the following:
Specifications Search | Printer Accessories | Printer Parts | Labels, Ribbons, Tags
Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.
Important Notice
Microsoft identified an issue in a March 2021 Windows 10 update that caused the following error when attempting to print to certain printers from some applications. If you experience this error or other printing related issues, read the article to learn more:
Blue Screen Error (APC_INDEX_MISMATCH) When Attempting To Print On Windows 10
How-To-Videos
Loading Roll Media
Attaching the Power Supply
Connecting the Interface
Replacing the Platen
Replacing the Printhead
Printing a Configuration Label
Printer Cleaning
Cleaning the Printhead
Printing in Dispense Mode
Unrestricted
Unrestricted
With Login
Demoware
Restricted
Subscription
Drivers
recommended
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OLE for Retail POS (OPOS)
Version 1.14.1.110
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
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Zebra Setup Utilities for Windows
Recommended driver installation and configuration utility (v1.1.9.1290).
Download 21 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
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ZDesigner v. 5 Driver for Windows
Driver Version: 5.1.16.7398
Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
Compatible with ZebraDesigner 3 and prior versions.
For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.
third-party
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Information about CUPS Driver for non Kiosk printers
Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux
Firmware
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V56.17.11ZA
Download 2 MB
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V56.17.17Z (09-12-2017)
Latest Version
Download 2 MB View release notes
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ZDownloader
Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)
Download 29 MB
Service Packs
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V56.17.11ZA
Download 2 MB
Software
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Airwatch Connector Support
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Example Files: Mirror
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Example Files: WML, XML and ZBI
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Printer Fonts
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PrintSecure Administration Files
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Profile Manager Enterprise Support
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SOTI MobiControl Connector Support
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ZDownloader
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Zebra Basic Interpreter (ZBI)
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Zebra Setup Utilities Printer Setup Utilities Support
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ZebraDesigner 2 Software Support
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ZebraDesigner 3 Software Support
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ZebraDesigner for Developers 3 Software Support
Developer Tools
Manuals
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GX420s with Cutter Quick Start Guide (ww)
P1039292-001
Download 4 MB
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GX420s Guida per l'utente (it)
P1040380-051 rev. A
Download 4 MB
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GX420s Quick Start Guide (ww)
P1039281-001
Download 8 MB
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GX420s Guia do usuário (pt)
P1040380-091 rev. A
Download 4 MB
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GX420s User Guide (en)
P1040380-001 rev. A
Download 5 MB
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GX420s Guía del usuario (es)
P1040380-041 rev. A
Download 4 MB
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GX420s Benutzerhandbuch (de)
P1040380-031 rev. A
Download 4 MB
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GX420s Руководство пользователя (ru)
P1040380-151 rev. A
Download 5 MB
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GX420s Guide d’utilisation (fr)
P1040380-021 rev A
Download 4 MB
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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ZebraDesigner Pro User Guide
13857L-003 Rev. A
Download 4 MB
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ZebraDesigner Fonts and Graphics Downloadr User Guide
13859L-002
Download 354 KB
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ZebraNet 10/100 Internal Print Server User Guide
Download 2 MB
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Wireless Quick Start Guide
P1050133-005
Download 1 MB
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GX420d / GX430d Podręcznik użytkownika (pl)
980611-141 Rev.C
Download 5 MB
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GX420d / GX430d ユーザー・ガイド (ja)
980611-071 Rev.C
Download 5 MB
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GX420d / GX430d Руководство пользователя (ru)
980611-151 Rev.C
Download 6 MB
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GX420d / GX430d Guía del usuario (es)
980611-041 Rev.C
Download 5 MB
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GX420d / GX430d Guida per l'utente (it)
980611-051 Rev.C
Download 6 MB
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GX420d / GX430d Quick Start Guide
P980603-004
Download 9 MB
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GX420d / GX430d Benutzerhandbuch (de)
980611-031 Rev.C
Download 6 MB
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GX420d / GX430d 用户指南 (zhcn)
980611-061 Rev.C
Download 5 MB
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GX420d / GX430d Users Guide (en)
980611-001 Rev.C
Download 4 MB
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GX420d / GX430d Wireless Quick Start Guide
P980603-014
Download 7 MB
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GX420d / GX430d Cutter Quick Start Guide
P980604-004
Download 4 MB
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GX420d / GX430d Guia do usuário (pt)
980611-091 Rev.C
Download 6 MB
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GX420d / GX430d Guide d’utilisation (fr)
980611-021 Rev.C
Download 6 MB
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GX420d GX430d Cutter Wireless Quick Start Guide
P980604-014
Download 3 MB
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GX420d / GX430d 使用者指南 (zhtw)
980611-261 Rev.C
Download 5 MB
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Downloading EPL Asian Fonts (en)
56963L-002
Download 591 KB
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ZKDU Guía del usuario (es)
P1059693-041 Rev.A
Download 1 MB
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ZKDU Guide d'utilisation (fr)
P1059693-021 Rev.A
Download 1017 KB
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ZKDU Guida per l'utente (it)
P1059693-051 Rev.A
Download 1 MB
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KDU Plus User Guide (en)
980548-001 Rev. A
Download 3 MB
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ZKDU User’s Guide (en)
P1059693-001 Rev.A
Download 1 MB
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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Zebra KDU Plus - User's Manual
980548-001 Rev. A
Download 3 MB
Knowledge Articles
Visit the Support Community for access to Zebra's complete knowledge base.
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REQUEST A REPAIR
Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.