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Support and Downloads
 >  Printers Support

QL420 Plus Mobile Printer Support

QL420 Plus Mobile Printer

This printer is discontinued. We may offer drivers, firmware, and manuals below for your convenience, as well as online tech support. If you require additional support, please contact a Zebra Authorized Service Provider.

 
Important Notice

Microsoft identified an issue in a March 2021 Windows 10 update that caused the following error when attempting to print to certain printers from some applications. If you experience this error or other printing related issues, read the article to learn more:

Blue Screen Error (APC_INDEX_MISMATCH) When Attempting To Print On Windows 10

 

Printer Discontinuation Date:  November 22, 2013 
Service & Support Discontinuation Date: February 22, 2017 
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Drivers Firmware Software & Utilities Manuals Knowledge Articles

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Drivers

drivers

  • Zebra Setup Utilities
    (Learn More)

    Version 1.1.9.1245

      Download 87 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows Server 2016, Windows 8.1, Windows Server 2012, Windows 2008, Windows Vista

  • ZebraDesigner driver 32/64 bit. Certified for Windows. (12/01/2016)

    Version 2.7.03.16

      Download 8 MB OPERATING SYSTEM: Windows 2003, Windows XP

third-party

  • Information about CUPS Driver for non Kiosk printers

      Download 867 KB OPERATING SYSTEM: Unix & Mac OS, Linux

Firmware

  • SHSTZ11p10 (05/07/2008)

    Standard release - CPCL and ZPL only, does not support EPL or APL-I

      Download 1 MB

  • ZDownloader

    Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)

      Download 14 MB

QXD Models Only

QxD Models 
QxD models have a "D" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

QL Plus (QxD) Models 
This information is for QxD Models only. After downloading, click on the .exe file to extract the firmware.

PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.Only download these applications to a Q2D, Q3D, or Q4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.

 




QXC Models Only

QxC Models
QxC models have a "C" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

QL Plus (QxC) Models 
This information is for QxC Models only. After downloading, click on the .exe file to extract the firmware. 

PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.Only download these applications to a Q2C, Q3C, or Q4C printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.




Software & Utilities

printer utilities

  • installer-for-hp-ux.zip

    Installer for HP-UX

      Download 7 MB OPERATING SYSTEM: Unix & Linux

  • red-hat-enterprise-linux-es-installer-4.zip

    Installer for Red Hat Enterprise Linux ES, release 4

      Download 7 MB OPERATING SYSTEM: Unix & Linux

utilities

  • OPOS Driver v1.14.1.75

    OPOS printer driver for use in applications where an OPOS printer driver is needed to support Zebra printers.

    System Requirements:
    UPOS specification: v1.14
    .NET framework: 4.52
    Microsoft POS for .NET v1.14.

      Download 5 MB OPERATING SYSTEM: Windows 10, Windows 8.1, Windows 7

Manuals

  • ZebraLink Enterprise Connector for Oracle BI Publisher User Guide

    P1006951-002

    Download 3 MB

  • ZebraLink Enterprise Connector for Oracle BI Publisher User Guide

    P1006951-002

    Download 3 MB

  • AA18416-102 REV A

    UCLI72-4 Quad Charger Manual (web)- AA18416-102 Rev. A

    Download 1 MB

  • QSG_QL_A (Chinese)

    QL Quick Start Guide (Simpified Chinese) rev. A

    Download 8 MB

  • QSG_QL_PTBR_A2

    QL Series QuickStart Guide (Brazilain Portuguese) rev. A

    Download 1 MB

  • UMAN-QL4 (Japanese version)

    QL 420 Mobile Printer User's Manual (Japanese)

    Download 1 MB

  • M16904C1

    RCLI-DC Mobile Charger Installation Guide AM16904-1 rev. C

    Download 690 KB

  • Uman_QL_A (Portuguese)

    QL Series User's Guide (Portuguese) rev. A

    Download 2 MB

  • QL Quick Start GuideA_GER.p65

    QL Series Quick Start Guide- German rev. A

    Download 968 KB

  • Wireless Config Guide H1

    Wireless Configuration Guide rev. H

    Download 1 MB

  • M16629C1

    MMQ4 Mobile Mount Installation instructions AM16629-1 rev. C

    Download 724 KB

Knowledge Articles

Visit the Support Community for access to Zebra's complete knowledge base.

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