QL420 Plus Mobile Printer Support
This printer is discontinued. We may offer drivers, firmware, and manuals below for your convenience, as well as online tech support. If you require additional support, please contact a Zebra Authorised Service Provider.
Part numbers beginning with QxC are discontinued and no longer serviced. Part numbers beginning with QxD are discontinued, but are still serviced.
Printer Discontinuation Date: November 22, 2013
Service & Support Discontinuation Date: February 22, 2017
Last Ship Date: February 22, 2014
Support
Warranty
Repairs
Extras
Legend:
Drivers
drivers
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Zebra Setup Utilities
Download 9 MB OPERATING SYSTEM: Windows 2003, Windows XP
(Learn More) -
Zebra Setup Utilities
(Learn More)Version 1.1.9.1208
Download 11 MB OPERATING SYSTEM: Windows 10, Windows 8.1, Windows Server 2012, Windows 2008, Windows Vista, Windows 8, Windows 7 -
ZebraDesigner driver 32/64 bit. Certified for Windows.
Version 5.1.16.6465
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 8.1, Windows Server 2012, Windows 2008, Windows Vista, Windows 8, Windows 7 -
ZebraDesigner driver 32/64 bit. Certified for Windows.
Download 8 MB OPERATING SYSTEM: Windows 2003, Windows XP
third-party
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Information about CUPS Driver for non Kiosk printers
Download 867 KB OPERATING SYSTEM: Unix & Mac OS, Linux
Firmware
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SHSTG10z
Standard release with CPCL, ZPL, and EPL.
Download 1 MB View release notes -
SHSTZ11z27
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes -
SCHQL11Z74
Latest Version
Download 1 MB View release notes -
SHCQL11z66
Standard release with CPCL, ZPL, EPL
Download 2 MB View release notes -
SHCQL11z71
Standard release with CPCL, ZPL, and EPL.
Download 2 MB View release notes -
SHSTZ11p10
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB -
SHSTZ11p10
Standard release - CPCL and ZPL only, does not support EPL or APL-I.
Download 1 MB View release notes
QXD Models Only
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SCHQL11Z74
Latest Version
Download 1 MB View release notes -
SHCQL11z66
Standard release with CPCL, ZPL, EPL
Download 2 MB View release notes -
SHCQL11z71
Standard release with CPCL, ZPL, and EPL.
Download 2 MB View release notes
QxD Models
QxD models have a "D" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.
QL Plus (QxD) Models
This information is for QxD Models only. After downloading, click on the .exe file to extract the firmware.
PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.Only download these applications to a Q2D, Q3D, or Q4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!
Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.
QXC Models Only
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SHSTG10z
Standard release with CPCL, ZPL, and EPL.
Download 1 MB View release notes -
SHSTZ11z27
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes -
SHSTZ11p10
Standard release - CPCL and ZPL only, does not support EPL or APL-I.
Download 1 MB View release notes
QxC Models
QxC models have a "C" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.
QL Plus (QxC) Models
This information is for QxC Models only. After downloading, click on the .exe file to extract the firmware.
PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.Only download these applications to a Q2C, Q3C, or Q4C printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!
Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.
Software & Utilities
printer utilities
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Label Vista
Label Vista™ is free software for designing labels for CPCL-compatible Zebra mobile or Comtec mobile printers.
Download 3 MB OPERATING SYSTEM: Windows XP
utilities
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OPOS Driver v1.11.5.30
OPOS printer driver for use in applications where an OPOS printer driver is needed to support Zebra printers.
Download 58 MB OPERATING SYSTEM: Windows 10, Windows 8.1, Windows 8, Windows 7 SYSTEM REQUIREMENTS: UPOS specification v1.11.NET Framework 3.5POS for .NET v1.12
Manuals
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Mobile Drucker der Zebra® QL-Serie (de)
QSG-QL-DE Rev. A,QL Series Quick Start Guide- German rev. A
Download 968 KB -
Lithium Ion Quad Charger User's Manual (es)
AA18416-102 Rev. A
Download 1 MB -
QL Series Quick Reference Guide (es)
QSG-QL-ES rev. A
Download 1 MB -
Manual for QL Mobile Mount (es)
AM16629-1
Download 353 KB -
RCLI-DC Charger (es)
AM16904-1
Download 314 KB -
QL Series User's Guide (es)
UMAN-QL-ES rev. A
Download 3 MB -
QL Series Quick Reference Guide (ru)
QSG-QL-RU
Download 946 KB -
QL Series Quick Reference Guide (ko)
QSG-QL-KR Rev. A
Download 2 MB -
QL Series Quick Reference Guide (pt)
QSG-QL-PTBR
Download 1 MB -
QL Series User's Guide (pt)
UMAN-QL-PTBR Rev. A
Download 2 MB -
QL 420モバイル プリンタ (ja
UMAN-QL4
Download 1 MB -
EPL2 プログラマ・マニュアル (ja)
980354-071 Rev. C
Download 255 KB -
QL 420 Mobile Mount (en)
AM16629-1 Rev. C
Download 724 KB -
RCLI-AC Charger Installation Guide (en)
AM16905-001A
Download 688 KB -
Wavelink (en)
Download 750 KB -
QL and QL Plus Series Quick Reference Guide (en)
QSG-QLP-001 Rev.A
Download 2 MB -
RCLI-DC Charger (en)
AM16904-1 Rev. C
Download 690 KB -
Eltron® EPL2 Programming Guide
14245L-003
Download 24 MB -
QL Plus Series Quick Start Guide
QSG-QLP-001 rev. B
Download 2 MB -
Zebra Mobile Printers - Wireless Configuration Guide (en)
Wireless Configuration Guide rev. H
Download 1 MB -
QL Plus Series User Guide (en)
UMAN-QLP-004 Rev. B
Download 5 MB -
CPCL Programming Language Manual (en)
Download 8 MB -
MM4 Mobile Forklift Mount Installation Guide
P1005089 Rev. C
Download 2 MB -
ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB -
ZebraDesigner and ZebraDesigner Pro User Guide (en)
13857L-003 Rev. A
Download 4 MB -
Printing with SAP® MI v2.5 (en)
P1004529-001
Download 3 MB -
QL 快速参考指南 (zhcn)
QSG-QL-ZHCN Rev.A
Download 8 MB -
Quick Reference Bar Code Printer/Software Matrix (en)
13973L-008
Download 147 KB -
ZebraDesigner Fonts and Graphics Downloader User Guide (en)
13859L-002
Download 354 KB
ZEBRA ONECARE
For maximum productivity, we can help your business ensure its Zebra mobile, tabletop, desktop, card and kiosk printers are online and ready for business.
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REQUEST A REPAIR
Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.