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Zebra Savanna is at the heart of a new generation of enterprise applications and solutions that will digitally transform the way you work.
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Get full visibility of your inventory and automatically pinpoint leaks across all channels.

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Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
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Zebra barcode scanning software can help you stage a device or develop a fully featured application with image and data capture as well as asset management.
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Zebra's VisibilityIQ Foresight is a cloud based solution that aggregates data from MDM and other device data sources to provide you with the business intelligence you need to get the most out of your data investment.
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Zebra Motionworks RTLS Signature Services include consulting, deployment and support to enable this end-to-end location solution.
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Support and Downloads
 >  Printers Support

QL420 Plus Mobile Printer Support

QL420 Plus Mobile Printer

This Zebra product is discontinued. Resources will no longer be updated but are retained below for your convenience. Customer Support is no longer available after the Service and Support Discontinuation Date. If you require additional help, please contact a  Zebra Authorized Service Provider.

Printer Discontinuation Date:  November 22, 2013 
Service & Support Discontinuation Date: February 22, 2017

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Drivers Firmware Software & Utilities Manuals Knowledge Articles

Drivers

drivers

  • Zebra Setup Utilities for Windows

    Recommended driver installation and configuration utility (v1.1.9.1297).

      Download 12 MB OPERATING SYSTEM: Windows 11, Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2022, Windows Server 2019 (64 bit) View release notes

  • Windows Printer Driver v5

    Version 5.1.17.7412
    Use this driver if you need to use either CPCL or EPL printer command languages.
    'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Driver v5

      Download 13 MB View release notes

  • OLE for Retail POS (OPOS)

    Version 1.14.1.143
    Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.

      Download 7 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes

  • Zebra OPOS Driver Version 1.14.1.143 Release Notes

    Download 235 KB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1

third-party

Firmware

  • SHSTZ11p10 (05/07/2008)

    Standard release - CPCL and ZPL only, does not support EPL or APL-I

      Download 1 MB

QXD Models Only

QxD Models 
QxD models have a "D" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

QL Plus (QxD) Models 
This information is for QxD Models only. After downloading, click on the .exe file to extract the firmware.

PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.Only download these applications to a Q2D, Q3D, or Q4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.

 




QXC Models Only

QxC Models
QxC models have a "C" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

QL Plus (QxC) Models 
This information is for QxC Models only. After downloading, click on the .exe file to extract the firmware. 

PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.Only download these applications to a Q2C, Q3C, or Q4C printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.




Software & Utilities

printer utilities

  • installer-for-hp-ux.zip

    Installer for HP-UX

      Download 7 MB OPERATING SYSTEM: Unix & Linux

  • red-hat-enterprise-linux-es-installer-4.zip

    Installer for Red Hat Enterprise Linux ES, release 4

      Download 7 MB OPERATING SYSTEM: Unix & Linux

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Manuals

  • ZebraLink Enterprise Connector for Oracle BI Publisher User Guide

    P1006951-002

    Download 3 MB

  • AA18416-102 REV A

    UCLI72-4 Quad Charger Manual (web)- AA18416-102 Rev. A

    Download 1 MB

  • QSG_QL_A (Chinese)

    QL Quick Start Guide (Simpified Chinese) rev. A

    Download 8 MB

  • QSG_QL_PTBR_A2

    QL Series QuickStart Guide (Brazilain Portuguese) rev. A

    Download 1 MB

  • UMAN-QL4 (Japanese version)

    QL 420 Mobile Printer User's Manual (Japanese)

    Download 1 MB

  • M16904C1

    RCLI-DC Mobile Charger Installation Guide AM16904-1 rev. C

    Download 690 KB

  • Uman_QL_A (Portuguese)

    QL Series User's Guide (Portuguese) rev. A

    Download 2 MB

  • QL Quick Start GuideA_GER.p65

    QL Series Quick Start Guide- German rev. A

    Download 968 KB

  • Wireless Config Guide H1

    Wireless Configuration Guide rev. H

    Download 1 MB

  • M16629C1

    MMQ4 Mobile Mount Installation instructions AM16629-1 rev. C

    Download 724 KB

Knowledge Articles

Visit the Support Community for access to Zebra's complete knowledge base.

ZEBRA ONECARE™ 


For high productivity, we can help your business ensure its Zebra mobile, tabletop, desktop, card and kiosk printers are online and ready for business.

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