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Support and Downloads
 >  Printers Support
 >  Mobile Printers

QL420 Plus Mobile Printer Support

QL420 Plus Mobile Printer

This printer is discontinued. We may offer drivers, firmware, and manuals below for your convenience, as well as online tech support. If you require additional support, please contact a Zebra Authorized Service Provider.

 
Important Notice

A recent Microsoft Windows update has been identified to cause the following issues when attempting to print to certain printers. If you’re experiencing these errors or other printing related issues, click on these links to learn more:

 

Printer Discontinuation Date:  November 22, 2013 
Service & Support Discontinuation Date: February 22, 2017 
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Drivers Firmware Software & Utilities Manuals Knowledge Articles

Drivers

drivers

  • ZDesigner v. 5 Driver for Windows

    Driver Version: 5.1.16.7398
    Compatible with ZebraDesigner 3 and prior versions.
    For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.

      Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes

  • Zebra Setup Utilities for Windows

    Recommended driver installation and configuration utility (v1.1.9.1290).

      Download 21 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes

  • OLE for Retail POS (OPOS)

    Version 1.14.1.110
    Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.

      Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes

third-party

  • Information about CUPS Driver for non Kiosk printers

      Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux

Firmware

  • SHSTZ11p10 (05/07/2008)

    Standard release - CPCL and ZPL only, does not support EPL or APL-I

      Download 1 MB

QXD Models Only

QxD Models 
QxD models have a "D" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

QL Plus (QxD) Models 
This information is for QxD Models only. After downloading, click on the .exe file to extract the firmware.

PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.Only download these applications to a Q2D, Q3D, or Q4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.

 




QXC Models Only

QxC Models
QxC models have a "C" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.

QL Plus (QxC) Models 
This information is for QxC Models only. After downloading, click on the .exe file to extract the firmware. 

PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.Only download these applications to a Q2C, Q3C, or Q4C printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!

Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.




Software & Utilities

printer utilities

  • installer-for-hp-ux.zip

    Installer for HP-UX

      Download 7 MB OPERATING SYSTEM: Unix & Linux

  • red-hat-enterprise-linux-es-installer-4.zip

    Installer for Red Hat Enterprise Linux ES, release 4

      Download 7 MB OPERATING SYSTEM: Unix & Linux

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Manuals

  • ZebraLink Enterprise Connector for Oracle BI Publisher User Guide

    P1006951-002

    Download 3 MB

  • AA18416-102 REV A

    UCLI72-4 Quad Charger Manual (web)- AA18416-102 Rev. A

    Download 1 MB

  • QSG_QL_A (Chinese)

    QL Quick Start Guide (Simpified Chinese) rev. A

    Download 8 MB

  • QSG_QL_PTBR_A2

    QL Series QuickStart Guide (Brazilain Portuguese) rev. A

    Download 1 MB

  • UMAN-QL4 (Japanese version)

    QL 420 Mobile Printer User's Manual (Japanese)

    Download 1 MB

  • M16904C1

    RCLI-DC Mobile Charger Installation Guide AM16904-1 rev. C

    Download 690 KB

  • Uman_QL_A (Portuguese)

    QL Series User's Guide (Portuguese) rev. A

    Download 2 MB

  • QL Quick Start GuideA_GER.p65

    QL Series Quick Start Guide- German rev. A

    Download 968 KB

  • Wireless Config Guide H1

    Wireless Configuration Guide rev. H

    Download 1 MB

  • M16629C1

    MMQ4 Mobile Mount Installation instructions AM16629-1 rev. C

    Download 724 KB

Knowledge Articles

Visit the Support Community for access to Zebra's complete knowledge base.

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