QL420 Plus Mobile Printer Support
This Zebra product is discontinued. Resources will no longer be updated but are retained below for your convenience. Customer Support is no longer available after the Service and Support Discontinuation Date. If you require additional help, please contact a Zebra Authorized Service Provider.
Printer Discontinuation Date: November 22, 2013
Service & Support Discontinuation Date: February 22, 2017
Drivers
drivers
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Zebra Setup Utilities for Windows
Recommended driver installation and configuration utility (v1.1.9.1325).
Download 13 MB OPERATING SYSTEM: Windows 11, Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2022, Windows Server 2019 (64 bit) View release notes
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Windows Printer Driver v5
Version 5.1.17.7414
Download 14 MB View release notes
Use this driver if you need to use either CPCL or EPL printer command languages.
'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
How to Install Driver v5
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OLE for Retail POS (OPOS)
Version 1.14.1.143
Download 7 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
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Zebra OPOS Driver Version 1.14.1.143 Release Notes
Download 235 KB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1
third-party
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Information about CUPS Driver for label printers.
OPERATING SYSTEM: Mac OS, Linux/Unix
Download 476 KB
Install CUPS Driver for Zebra Printer in Mac OS
Firmware
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SHCQL11z66
Standard release with CPCL, ZPL, EPL
Download 2 MB View release notes
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SHCQL11z71
Standard release with CPCL, ZPL, and EPL.
Download 2 MB View release notes
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SHSTG10z (10/03/2007)
Standard release with CPCL, ZPL, and EPL.
Download 1 MB View release notes
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SHSTZ11p10
Standard release - CPCL and ZPL only, does not support EPL or APL-I.
Download 1 MB View release notes
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SHSTZ11z27
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes
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SCHQL11Z74
Latest Version
Download 1 MB View release notes
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SHSTZ11p10 (05/07/2008)
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB
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Firmware Download Utility (ZDownloader)
A utility that uploads Printer OS (Firmware) and Service Packs to your printer.
Download 22 MB View release notes
Upgrade Printer OS (Firmware) using ZDownloader
QXD Models Only
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SHCQL11z66
Standard release with CPCL, ZPL, EPL
Download 2 MB View release notes
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SHCQL11z71
Standard release with CPCL, ZPL, and EPL.
Download 2 MB View release notes
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SCHQL11Z74
Latest Version
Download 1 MB View release notes
QxD Models
QxD models have a "D" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.
QL Plus (QxD) Models
This information is for QxD Models only. After downloading, click on the .exe file to extract the firmware.
PLEASE NOTE: These firmware applications are intended for use on 8 MB/16 MB printers only.Only download these applications to a Q2D, Q3D, or Q4D printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!
Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.
QXC Models Only
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SHSTG10z (10/03/2007)
Standard release with CPCL, ZPL, and EPL.
Download 1 MB View release notes
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SHSTZ11p10
Standard release - CPCL and ZPL only, does not support EPL or APL-I.
Download 1 MB View release notes
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SHSTZ11z27
Standard release - CPCL and ZPL only, does not support EPL or APL-I
Download 1 MB View release notes
QxC Models
QxC models have a "C" in the third character of the part number. The part number can be found on the barcode label on the back of the printer, see the images below.
QL Plus (QxC) Models
This information is for QxC Models only. After downloading, click on the .exe file to extract the firmware.
PLEASE NOTE: These firmware applications are intended for use on 4 MB/8 MB printers only.Only download these applications to a Q2C, Q3C, or Q4C printer. DO NOT DOWNLOAD THEM TO ANY OTHER PRINTER!!
Attempting to do so may cause the printer to malfunction. Please call technical support at 866-230-9494 if you need assistance.
Software & Utilities
printer utilities
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installer-for-hp-ux.zip
Installer for HP-UX
Download 7 MB OPERATING SYSTEM: Unix & Linux
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red-hat-enterprise-linux-es-installer-4.zip
Installer for Red Hat Enterprise Linux ES, release 4
Download 7 MB OPERATING SYSTEM: Unix & Linux
Unrestricted
Unrestricted
With Login
Demoware
Restricted
Manuals
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ZebraDesigner Pro User Guide
13857L-003 Rev. A
Download 4 MB
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Printing from SAP using Smart Forms v3.0 (en)
13760L
Download 677 KB
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Eltron® EPL2 Programming Guide
14245L-003
Download 24 MB
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CPCL Programming Language Manual (en)
Download 8 MB
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EPL2 プログラマ・マニュアル (ja)
980354-071 Rev. C
Download 255 KB
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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P1005089.indd
P1005089 Rev. C
Download 2 MB
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AA18416-102 REV A
UCLI72-4 Quad Charger Manual (web)- AA18416-102 Rev. A
Download 1 MB
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RCLI_DC_D (Spanish)
cargador movil RCLI-DC Instrucciones rev. B
Download 314 KB
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QSG_QL_A (Chinese)
QL Quick Start Guide (Simpified Chinese) rev. A
Download 8 MB
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UMAN_QL_A_ES
QL Series User's Guide (Spanish) rev. A
Download 3 MB
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QSG_QL_RU_A
QL Series Quick Start Guide (Russian) rev. A
Download 946 KB
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QSG_QL_PTBR_A2
QL Series QuickStart Guide (Brazilain Portuguese) rev. A
Download 1 MB
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AM16905_001A
RCLI-AC INSTALLATION GUIDE - AM16905-001 rev. A
Download 688 KB
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partner_zebra.ai
Download 750 KB
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QSG_QLP_001A3
QL PLus Quick Start Guide QSG-QLP-001 Rev. A
Download 2 MB
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UMAN-QL4 (Japanese version)
QL 420 Mobile Printer User's Manual (Japanese)
Download 1 MB
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QL Quick Start GuideA(Sp)
QL Quick Start GuideA(Sp)
Download 1 MB
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M16904C1
RCLI-DC Mobile Charger Installation Guide AM16904-1 rev. C
Download 690 KB
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QSG_QLP_001A.indd
QSG-QLP-001 rev. B
Download 2 MB
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Uman_QL_A (Portuguese)
QL Series User's Guide (Portuguese) rev. A
Download 2 MB
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Uman-QLP-004.indd
UMAN-QLP-004 Rev. B
Download 5 MB
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QL4_MM_D (Spanish)
Montura movil MMQ4 Instrucciones rev. D
Download 353 KB
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QL Quick Start GuideA_GER.p65
QL Series Quick Start Guide- German rev. A
Download 968 KB
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Wireless Config Guide H1
Wireless Configuration Guide rev. H
Download 1 MB
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M16629C1
MMQ4 Mobile Mount Installation instructions AM16629-1 rev. C
Download 724 KB
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QSG_QL_KR_A
QL Series Quick Start Guide (Korean) rev. A
Download 2 MB
Knowledge Articles
Visit the Support Community for access to Zebra's complete knowledge base.