ZQ120 Mobile Printer Support


In addition to the printer support and repair resources on this page, also see the following:

Specifications Search  |  Printer Accessories  |  Labels, Ribbons, Tags

Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.

 

Important Notice

Microsoft identified an issue in a March 2021 Windows 10 update that caused the following error when attempting to print to certain printers from some applications. If you experience this error or other printing related issues, read the article to learn more:

Blue Screen Error (APC_INDEX_MISMATCH) When Attempting To Print On Windows 10


 

Note: this printer is available in selected countries only. Please contact your Zebra sales representative or authorized partner for more information.

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How-To Videos

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Loading Label Media

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Loading Continuous Media

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Using the Zebra Print Touch Feature

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Charging the Printer

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Cleaning the Platen

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Printing a Configuration Report

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Unpacking your printer

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Cleaning the Printhead

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Using the Soft Case and Shoulder Strap Accessory

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Repacking the Printer

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Loading Mark Label Media

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Install the Media Spacer

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Getting started

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Identifying the Features

Drivers

Recommended

  • OLE for Retail POS (OPOS)

    Version 1.14.1.110
    Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.

      Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
  • Zebra Setup Utilities for Windows

    Recommended driver installation and configuration utility (v1.1.9.1290).

      Download 21 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
  • ZDesigner v. 5 Driver for Windows

    Driver Version: 5.1.16.7398
    Compatible with ZebraDesigner 3 and prior versions.
    For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.

      Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes

Firmware

Manual

  • Zebra Link-OS Printer Profile Manager Enterprise User Guide

    P1094865-004

    Download 1 MB
  • Printer Profile Manager Enterprise Installation Guide

    P1094238-004

    Download 3 MB

Knowledge Articles

Visit the Support Community for access to Zebra's complete knowledge base.