Support for the GK420d Healthcare Desktop Printer
Here are support and repair resources for the GK420D Healthcare Desktop Printer. If you've recently purchased a new printer you can register your product online.
Support
Warranty
Repairs
How-To-Videos
Attaching the Power Supply
Loading Roll Media
Printing a Configuration Label
We are upgrading site registration on Zebra.com. In order to receive access to certain downloads
all users need to create a new account. We apologize for any inconvenience.
Asset Descriptions
Restricted Asset: Access to this Restricted Software is only permitted within the first 90 days of purchase of an applicable product or under a service contract for the applicable product. Distribution of this Software may only be made to a device within 90 days of its purchase or to a device that is covered under a service contract.
DemoWare Asset: Access to this Software is unrestricted but is subject to limitations specified in its associated documentation.
Drivers
recommended
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ZebraDesigner driver 32/64 bit. Certified for Windows.
Download 9 MB OPERATING SYSTEM: Windows Vista, Windows 2008, Windows 10, Windows 7, Windows 8, Windows Server 2012, Windows 8.1 -
Zebra Setup Utilities
Download 9 MB OPERATING SYSTEM: Windows XP, Windows 2003
(Learn More) -
ZebraDesigner driver 32/64 bit. Certified for Windows.
Download 8 MB OPERATING SYSTEM: Windows XP, Windows 2003 -
Zebra Setup Utilities
Download 11 MB OPERATING SYSTEM: Windows Vista, Windows 2008, Windows 10, Windows 7, Windows 8, Windows Server 2012, Windows 8.1
(Learn More)
third-party
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Information about CUPS Driver for non Kiosk printers
Download 867 KB OPERATING SYSTEM: Linux, Unix & Mac OS
Firmware
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V61.17.17Z
Latest Version
Download 2 MB View release notes -
ZDownloader
Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)
Download 14 MB -
V71.17.15Z
Latest Version
Download 1 MB View release notes -
ZDownloader
Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)
Download 14 MB
Software & Utilities
fonts
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Swiss 721 Font
Installation of this font file will enable you to print the Swiss 721 font.
Download 1 MB -
EPL Asian Kit
Installation of this font file will enable you to print the EPL Asian font.
Download 6 MB -
Swiss 721 Font
Installation of this font file will enable you to print the Swiss 721 font.
Download 1 MB -
EPL Asian Kit
Installation of this font file will enable you to print the EPL Asian font.
Download 6 MB
examples
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ZPL Mirror Examples
Mirror allows you to centrally manage the configuration of Zebra printers over a wired and/or wireless network using FTP communications.
Download 168 KB -
ZBI 2.0 Examples
These example programs demonstrate common tasks using ZBI commands.
Download 156 KB
other
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Zebra Setup Utilities v1.1.9.1192
Printer setup, made simple – by enabling you to quickly and easily configure select Zebra® high-performance, midrange and desktop printers, the free Zebra Setup Utilities will enhance your printer experience right out of the box.
Download 11 MB OPERATING SYSTEM: Windows 10, Windows 8.1, Windows Server 2012, Windows 2008, Windows Vista, Windows 8, Windows 7 SYSTEM REQUIREMENTS: VGA monitor or betterHard drive with at least 25 MB free disk space. -
ZDownloader Utility
ZDownloader is used to send firmware and files to printers, over network, USB, RS-232 or Parallel port connections.
Download 14 MB OPERATING SYSTEM: Windows 10, Windows 8.1, Windows 2008, Windows 8, Windows 7 -
ZBI 2.0 Key Manager
This utility enables the transfer of ZBI 2.0 keys onto ZBI 2.0 capable printers.
Download 14 MB OPERATING SYSTEM: Windows 10, Windows 8.1, Windows 2008, Windows 8, Windows 7 -
OPOS Driver v1.11.5.15
OPOS printer driver for use in applications where an OPOS printer driver is needed to support Zebra printers.
Download 59 MB OPERATING SYSTEM: Windows 10, Windows 8.1, Windows 8, Windows 7 SYSTEM REQUIREMENTS: UPOS specification v1.11.NET Framework 3.5POS for .NET v1.12
Manuals
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GK420d User Guide (it)
980608-051
Download 4 MB -
GK420d User Guide (de)
980608-031 Rev. C
Download 3 MB -
ZKDU User’s Guide (es)
P1059693-001 Rev.A
Download 1021 KB -
GK420d User Guide (es)
980608-041 Rev. C
Download 4 MB -
GK420d User Guide (pl)
980608-141 Rev. C
Download 4 MB -
GK420d User Guide (ru)
980608-151
Download 4 MB -
Zebra® GK420d™ 데스크탑 감열 프린터 (ko)
980608-081 Rev. C
Download 4 MB -
GK420d User (pt)
980608-091
Download 4 MB -
GK420d User Guide (ja)
980608-071 Rev. C
Download 4 MB -
KDU Users Guide (en)
980010-006 Rev. A
Download 201 KB -
GK420d User Guide (en)
980608-001 Rev. C
Download 3 MB -
ZKDU Users Guide (en)
P1059693-001 Rev.A
Download 1 MB -
KDU Plus User's Manual (en)
980548-001 Rev. A
Download 3 MB -
GK420d Quick Start Guide
P980601-007 Rev. A
Download 8 MB -
ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB -
Enterprise Connector for Oracle BI Publisher (en)
P100695-002
Download 3 MB -
EPL Asian Fonts for G-Series Printers
56963L-002
Download 591 KB -
ZebraDesigner Fonts and Graphics Downloader User Guide (en)
13859L-002
Download 354 KB -
GK420d User Guide (fr)
980608-021 Rev. C
Download 3 MB -
ZKDU User’s Guide (fr)
P1059693-021 Rev.A
Download 1013 KB -
GK420d User Guide (zhtw)
980608-261
Download 4 MB -
Zebra® GK420d™ 桌面热能打印机 用户指南(zhcn)
980608-061 Rev. C
Download 4 MB -
ZebraDesigner and ZebraDesigner Pro User Guide (en)
13857L-003 Rev. A
Download 4 MB -
ZebraNet 10/100 Internal Print Server User Guide (en)
Download 2 MB
Zebra OneCare
For maximum productivity, we can help your business ensure its Zebra mobile, tabletop, desktop, card and kiosk printers are online and ready for business.
Request a Repair
Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.