GK420d Healthcare Desktop Printer Support
This printer is discontinued. We may offer drivers, firmware, and manuals below for your convenience, as well as online tech support. If you require additional support, please contact a Zebra Authorized Service Provider.
Service & Support Discontinuation Date: October 1, 2021
How-To Videos
Drivers
recommended
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Zebra Setup Utilities for Windows
Recommended driver installation and configuration utility (v1.1.9.1297).
Download 12 MB OPERATING SYSTEM: Windows 11, Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2022, Windows Server 2019 (64 bit) View release notes
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Windows Printer Driver v5
Version 5.1.17.7412
Download 13 MB View release notes
Use this driver if you need to use either CPCL or EPL printer command languages.
'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
How to Install Driver v5
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OLE for Retail POS (OPOS)
Version 1.14.1.131
Download 7 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
third-party
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Information about CUPS Driver for label printers.
OPERATING SYSTEM: Mac OS, Linux/Unix
Download 476 KB
Install CUPS Driver for Zebra Printer in Mac OS
Firmware
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V61.17.17Z (12/30/2013)
Latest Version
Download 2 MB View release notes
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Firmware Download Utility (ZDownloader)
A utility that uploads Printer OS (Firmware) and Service Packs to your printer.
Download 22 MB View release notes
Upgrade Printer OS (Firmware) using ZDownloader
Unrestricted
Unrestricted
With Login
Demoware
Restricted
Subscription
Software
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Zebra Setup Utilities Support for Printers
Utility to configure barcode label printers.
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ZebraDesigner 3 Software Support
Software to design barcode labels.
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ZDownloader (Firmware Download Utility)
Utility to upload printer OS / firmware and service packs to barcode label printers.
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Printer Fonts
Additional font packages for barcode label printers.
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Zebra Basic Interpreter (ZBI)
Application to customize Zebra printers.
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ZebraNet Bridge Enterprise
Software to centrally deploy, manage and monitor Zebra printers from a single computer anywhere on your global network.
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Example Files: Mirror
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ZebraDesigner 2 Software Support
Discontinued software to design barcode labels.
Developer Tools
Manuals
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Guide to Cleaning and Disinfecting Zebra Healthcare Printers (en)
P1066640-002 Rev. A
Download 1 MB
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ZebraDesigner Pro User Guide
13857L-003 Rev. A
Download 4 MB
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ZebraDesigner Fonts and Graphics Downloadr User Guide
13859L-002
Download 354 KB
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Wired/Wireless Print Servers User Guide
P1043301-006
Download 2 MB
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ZebraNet 10/100 Internal Print Server User Guide
Download 2 MB
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GK420d Quick Start Guide
P980601-007
Download 8 MB
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Downloading EPL Asian Fonts (en)
56963L-002
Download 591 KB
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ZKDU Guía del usuario (es)
P1059693-041 Rev.A
Download 1 MB
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ZKDU Guide d'utilisation (fr)
P1059693-021 Rev.A
Download 1017 KB
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ZKDU Guida per l'utente (it)
P1059693-051 Rev.A
Download 1 MB
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KDU Plus User Guide (en)
980548-001 Rev. A
Download 3 MB
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ZKDU User’s Guide (en)
P1059693-001 Rev.A
Download 1 MB
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ZebraNet Bridge Enterprise User Guide
13743L-004
Download 2 MB
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ZebraLink Enterprise Connector for Oracle BI Publisher User Guide
P1006951-002
Download 3 MB
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Zebra KDU Plus - User's Manual
980548-001 Rev. A
Download 3 MB
Knowledge Articles
Visit the Support Community for access to Zebra's complete knowledge base.
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REQUEST A REPAIR
Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.