GK420d Healthcare Desktop Printer Support

This printer is discontinued. We may offer drivers, firmware, and manuals below for your convenience, as well as online tech support. If you require additional support, please contact a Zebra Authorized Service Provider.

Important Notice

A recent Microsoft Windows update has been identified to cause the following issues when attempting to print to certain printers. If you’re experiencing these errors or other printing related issues, click on these links to learn more:

Printer Discontinuation Date: June 29, 2018
Service & Support Discontinuation Date: October 1, 2021

Replacement Model: ZD420

Power Supply Unit Voluntary Recall

Warranty Check

Request a Repair

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How-To Videos Drivers Firmware Software Developer Tools Manuals Knowledge Articles

Drucken eines Testetiketts
Printing a Configuration Label
Reinigung
Impression d'une étiquette de test
Loading Roll Media
Auswechseln des Druckkopfs
Cleaning the Printhead
Drucken im Abziehmodus
Einlegen von Rollenmedien
Nettoyage de la tête d’impression
Printing in Dispense Mode
Schnittstelle anschließen
Connecting the Interface
Replacing the Printhead
Austausch der Walze
Chargement du rouleau
Printer Cleaning
Reinigung des Druckkopfes
Anschließen des Netzteils
Replacing the Platen
Attaching the Power Supply
Limpeza
Remplacement du cylindre
更换打印辊
Brancher interface
Colocação da mídia em rolo
Conectar interface
Impression en mode Peel (décollage)
Impressão de uma etiqueta de teste
Impressão no modo de descolamento
Limpeza da cabeça de impressão
Nettoyage
Remplacement de la tête d'impression
Substituição do carretel
打印测试标签
Branchement de l'unité d'alimentation
Conexão da fonte de alimentação
Substituição da cabeça de impressão
加载成卷介质
在剥离模式下打印
更换打印头
清洁
清洁打印头
连接接口
连接电源
Carga del material en rollo
Conectar interfaz
Conexión de la fuente de alimentación eléctrica
Cómo limpiar el cabezal impresor
Impresión de una etiqueta de prueba
Impresión en material plegado en abanico
Limpieza
Reemplazo de la platina
Reemplazo del cabezal impresor

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Drivers

Zebra Setup Utilities for Windows

Recommended driver installation and configuration utility (v1.1.9.1290).
Download 21 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes

ZDesigner v. 5 Driver for Windows

Driver Version: 5.1.16.7398
Compatible with ZebraDesigner 3 and prior versions.
For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.
Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes

OLE for Retail POS (OPOS)

Version 1.14.1.110
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes

third-party

Information about CUPS Driver for non Kiosk printers
Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux

Firmware

V61.17.17Z (12/30/2013)

Latest Version
Download 2 MB View release notes

ZDownloader

File download utility for use with Printer OS, Firmware and Service Packs
Download 22 MB View release notes

How To Download Software Under These EULAs

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Software

Developer Tools

Developer Tools: Browser Print, PrintConnect, Network Connect

Manuals

Guide to Cleaning and Disinfecting Zebra Healthcare Printers (en)

P1066640-002 Rev. A
Download 1 MB

ZebraDesigner Pro User Guide

13857L-003 Rev. A
Download 4 MB

ZebraDesigner Fonts and Graphics Downloadr User Guide

13859L-002
Download 354 KB

ZebraNet 10/100 Internal Print Server User Guide
Download 2 MB

GK420d Руководство пользователя (ru)

980608-151
Download 4 MB

GK420d Guide d’utilisation (fr)

980608-021 Rec.C
Download 3 MB

GK420d Users Guide (en)

980608-001 Rev.C
Download 3 MB

GK420d Guida per l'utente (it)

980608-051
Download 4 MB

GK420d Podręcznik użytkownika (pl)

980608-141 Rev. C
Download 4 MB

GK420d 用户指南 (zhcn)

980608-061 Rev. C
Download 4 MB

GK420d 使用者指南 (zhtw)

980608-261
Download 5 MB

GK420d Benutzerhandbuch (de)

980608-031 Rev.C
Download 3 MB

GK420d ユーザー・ガイド (ja)

980608-071 Rev. C
Download 4 MB

GK420d 사용자 안내서 (ko)

980608-081 Rev. C
Download 4 MB

GK420d Quick Start Guide

P980601-007
Download 8 MB

GK420d Podręcznik użytkownika (pl)

980608-091
Download 4 MB

GK420d Guía del usuario (es)

980608-041 Rev.C
Download 4 MB

Downloading EPL Asian Fonts (en)

56963L-002
Download 591 KB

ZKDU Guía del usuario (es)

P1059693-041 Rev.A
Download 1 MB

ZKDU Guide d'utilisation (fr)

P1059693-021 Rev.A
Download 1017 KB

ZKDU Guida per l'utente (it)

P1059693-051 Rev.A
Download 1 MB

ZKDU User’s Guide (en)

P1059693-001 Rev.A
Download 1 MB

ZebraNet Bridge Enterprise User Guide

13743L-004
Download 2 MB

ZebraLink Enterprise Connector for Oracle BI Publisher User Guide

P1006951-002
Download 3 MB

Zebra KDU Plus - User's Manual

980548-001 Rev. A
Download 3 MB

Knowledge Articles

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