ZQ120 Mobile Printer Support
In addition to the printer support and repair resources on this page, also see the following:
Specifications Search | Printer Accessories | Labels, Ribbons, Tags
Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.
Important Notice
Microsoft identified an issue in a March 2021 Windows 10 update that caused the following error when attempting to print to certain printers from some applications. If you experience this error or other printing related issues, read the article to learn more:
Blue Screen Error (APC_INDEX_MISMATCH) When Attempting To Print On Windows 10
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How-To Videos
Loading Label Media
Loading Continuous Media
Using the Zebra Print Touch Feature
Charging the Printer
Cleaning the Platen
Printing a Configuration Report
Unpacking your printer
Cleaning the Printhead
Using the Soft Case and Shoulder Strap Accessory
Repacking the Printer
Loading Mark Label Media
Install the Media Spacer
Getting started
Identifying the Features
Drivers
Recommended
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OLE for Retail POS (OPOS)
Version 1.14.1.110
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
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Zebra Setup Utilities for Windows
Recommended driver installation and configuration utility (v1.1.9.1290).
Download 21 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
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ZDesigner v. 5 Driver for Windows
Driver Version: 5.1.16.7398
Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
Compatible with ZebraDesigner 3 and prior versions.
For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.
Firmware
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ZDownloader
Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)
Download 29 MB
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V88.01.04.zip (released 04-April-2020)
Printer firmware must be upgraded to v88.01.04 or later before use latest Printer Setup for iOS and Android.
Download 880 KB View release notes
Software
Developer Tools
Manual
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ZPL & CPCL Printer Driver for OPOS
P1014152-015
Download 5 MB
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ZQ120 User Guide (en)
P1106176-02EN
Download 7 MB
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CPCL for Link-OS™ Enabled Printers
Download 2 MB
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Zebra SOTI Connector User Guide
P1071336-002 Rev.A
Download 955 KB
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Airwatch Connector User Guide
P1058563-007
Download 16 MB
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Zebra Link-OS Printer Profile Manager Enterprise User Guide
P1094865-004
Download 1 MB
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Printer Profile Manager Enterprise Installation Guide
P1094238-004
Download 3 MB
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Virtual Device-PX User Guide (en)
P1100296-001
Download 2 MB
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Virtual Device-L User Guide (en)
P1074583-004
Download 3 MB
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Virtual Device User Guide-O (EN)
P1059537-003 Rev. A
Download 3 MB
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Virtual Device User Guide-M (EN)
P1072179-003 Rev. A
Download 3 MB
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Link-OS Profile Manager Installation Guide
P1065697-002
Download 5 MB
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Zebra Programming Guide
P1099958-003
Download 8 MB
Knowledge Articles
Visit the Support Community for access to Zebra's complete knowledge base.
ZEBRA ONECARE™
For maximum uptime and availability, we can help your business ensure its Zebra mobile computers, bar code scanners, RFID devices and wireless LAN (WLAN) infrastructure are online and ready for business.
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VisibilityIQ™ OneCare™
VisibilityIQ™ OneCare™ provides critical operational information to give you insight into key repair KPIs, service levels and repair service performance.