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 >  Printers Support
 >  ZD420d Desktop / ZD420d-HC Healthcare Printer Support

ZD420d Desktop / ZD420d-HC Healthcare Printer Support

ZD420d Desktop Printer

In addition to the printer support and repair resources on this page, also see the following:

Specifications Search  |  Printer Accessories  |  Printer Parts  |  Labels, Ribbons, Tags

Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.

 
Important Notice

Microsoft identified an issue in a March 2021 Windows 10 update that caused the following error when attempting to print to certain printers from some applications. If you experience this error or other printing related issues, read the article to learn more:

Blue Screen Error (APC_INDEX_MISMATCH) When Attempting To Print On Windows 10

 

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How-To Videos Drivers Firmware Software Developer Tools Manuals Knowledge Articles

How-To Videos for ZD420d

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Cleaning the Printhead

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Changing the Printhead

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Changing Media

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Installing and Using the Cutter Option

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Installing and Using the Ethernet Option

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Manual Media Calibration

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Getting Started

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Removing the Ethernet Option

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Cleaning the Printer

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Media Calibration

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Manual Print Width Adjustment

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Removing the Serial Option

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Printing a Configuration Report

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Repacking your printer for shipment or service

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Using the Zebra Print Touch™ feature

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Installing and Using the Dispenser Option

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Unpacking your printer

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Installing and Using the Serial Option

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Manual Print Darkness Adjustment

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Cleaning/Changing the Platen (direct thermal)

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Identifying the features of your printer


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Drivers

Recommended

  • OLE for Retail POS (OPOS)

    Version 1.14.1.110
    Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.

      Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes

  • Zebra Setup Utilities for Windows

    Recommended driver installation and configuration utility (v1.1.9.1290).

      Download 21 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes

  • ZDesigner v. 8 Driver for Windows

    Driver version: 8.2.1.18009
    Recommended driver for use with ZebraDesigner 3.
    Supports current Zebra printers (ZPL printer command language/printers running Link-OS).

      Download 9 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2012 (32 and 64 bit) Compatible View release notes

  • ZDesigner v. 5 Driver for Windows

    Driver Version: 5.1.16.7398
    Compatible with ZebraDesigner 3 and prior versions.
    For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.

      Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes

third-party

  • Information about CUPS Driver for non Kiosk printers

      Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux

Firmware

  • Link-OS v 6.3 MIB file for SNMP

    Device management file for use with Link-OS printers

      Download 273 KB

  • PDF Direct v206

    Use only on printers that have been updated to Link-OS v6.3

      Download 6 MB

  • ZDownloader

    Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)

      Download 29 MB

Software

Developer Tools

Manuals

  • Zebra Link-OS Printer Profile Manager Enterprise User Guide

    P1094865-004

    Download 1 MB

  • Printer Profile Manager Enterprise Installation Guide

    P1094238-004

    Download 3 MB

  • Zebra CartScan Setup and Usage Guide for Version 2.1 (en)

    MN-003110-03 Rev. A

    Download 2 MB

  • Guide to Cleaning and Disinfecting Zebra Healthcare Printers (en)

    P1066640-002 Rev. A

    Download 1 MB

  • ZD620, ZD420, ZD410 Regulatory Guide (ww)

    212462-003 Rev. A

    Download 1 MB

  • ZD420d Setup Guide, Guía de configuración, Guide d'installation (en, es, fr)

    212396-101 Rev. A

    Download 3 MB

  • ZD420d Setup Guide, Guía de configuración, Guide d'installation (en, es, fr)

    212396-101 Rev. A

    Download 3 MB

  • ZD420d Setup Guide, Guía de configuración, Guide d'installation (en, es, fr)

    212396-101 Rev. A

    Download 3 MB

  • ZD620 и ZD420 Руководство пользователя (ru)

    212485-04RU Rev. A

    Download 58 MB

  • ZD620 および ZD420 ユーザー・ガイド (jp)

    212485-04JA Rev. A

    Download 58 MB

Knowledge Articles

Visit the Support Community for access to Zebra's complete knowledge base.

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