ZD420d Desktop / ZD420d-HC Healthcare Printer Support
In addition to the printer support and repair resources on this page, also see the following:
Specifications Search | Printer Accessories | Printer Parts | Supply Selector
Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.
How-To Videos for ZD420d
Changing the Printhead
Changing Media
Installing and Using the Cutter Option
Installing and Using the Ethernet Option
Manual Media Calibration
Getting Started
Removing the Ethernet Option
Cleaning the Printer
Media Calibration
Manual Print Width Adjustment
Removing the Serial Option
Printing a Configuration Report
Repacking your printer for shipment or service
Cleaning the Printhead
Using the Zebra Print Touch™ feature
Installing and Using the Dispenser Option
Unpacking your printer
Installing and Using the Serial Option
Manual Print Darkness Adjustment
Cleaning/Changing the Platen (direct thermal)
Identifying the features of your printer
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Drivers
Recommended
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ZDesigner v. 8 Driver for Windows
Compatible with ZebraDesigner 3 and prior versions, (v. 8.1.0.17602).
Download 10 MB OPERATING SYSTEM: Windows 10, Windows Server 2016, Windows 8.1, Windows Server 2012, Windows Server 2019 (64 bit), Windows 8, Windows 7 View release notes
Supports current Zebra printers (ZPL printer command language/printers running Link-OS).
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Zebra Setup Utilities for Windows
Recommended driver installation and configuration utility (v. 1.1.9.1283).
Download 46 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows Server 2008 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows 8 (32 and 64 bit), Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit), Windows Server 2012 (32 and 64 bit) Compatible View release notes
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OLE for Retail POS (OPOS)
Version 1.14.1.104
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
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ZDesigner v. 5 Driver for Windows
Compatible with ZebraDesigner 2 (v. 5.1.16.7117).
Download 19 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows Vista (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows 8 (32 and 64 bit), Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2012 (32 and 64 bit) Compatible View release notes
For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.
third-party
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Information about CUPS Driver for non Kiosk printers
Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux
Firmware
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Link-OS v 6.1 MIB file for SNMP
Download 40 KB
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V84.20.20Z.zip (released 11-Nov-2019)
Link-OS v6.1 for ZD410, ZD420 and ZD620 printers
Download 21 MB View release notes
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ZDownloader
Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)
Download 14 MB
Software
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Airwatch Connector Support
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Example Files: WML, XML and ZBI
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PDF Direct - Virtual Device Support
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Printer Fonts
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PrintSecure Administration Files
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Profile Manager Enterprise Support
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Soti Mobicontrol Connector Support
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ZDownloader
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Zebra Basic Interpreter (ZBI)
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Zebra Setup Utilities Printer Setup Utilities Support
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ZebraDesigner 2 Software Support
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ZebraDesigner 3 Software Support
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ZebraDesigner for Developers 3 Software Support
Manuals
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Link-OS Profile Manager Installation Guide
P1065697-002
Download 5 MB
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Zebra SOTI® Connector User Guide
P1071336-002 Rev.A
Download 955 KB
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AirWatch Connector User Guide (en)
P1058563-006
Download 8 MB
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Virtual Device-PX User Guide (en)
P1100296-001
Download 2 MB
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Virtual Device-L User Guide (en)
P1074583-004
Download 3 MB
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Virtual Device-O User Guide (en)
P1059537-003 Rev. A
Download 3 MB
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Virtual Device-M User Guide (en)
P1072179-003 Rev. A
Download 3 MB
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Bluetooth User Guide (en)
P1068791-004
Download 1 MB
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Zebra Programming Guide
P1099958-002
Download 10 MB
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Guide to Cleaning and Disinfecting Zebra Healthcare Printers (en)
P1066640-002 Rev. A
Download 1 MB
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ZD420d 安装指南 (zh-CN)
212396-061 Rev. A
Download 3 MB
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ZD420d Guia de Configuração (pt-BR)
212396-091 Rev. A
Download 3 MB
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ZD620 e ZD420 Guida per l'utente (it)
212485-053 Rev. A
Download 59 MB
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ZD620 и ZD420 Руководство пользователя (ru)
212485-153 Вер. A
Download 59 MB
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ZD620 및 ZD420 사용자 설명서 (ko)
212485-083 개정 A
Download 59 MB
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ZD620 和 ZD420 用户指南 (zh-CN)
212485-063 修订版 A
Download 59 MB
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ZD620 および ZD420 ユーザー・ガイド (jp)
212485-073 改訂 A
Download 59 MB
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ZD620 i ZD420 Korisnički vodič (hr)
212485-233 Rev. A
Download 59 MB
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ZD620 - ZD420 Guía del usuario (es)
212485-043 Rev. A
Download 22 MB
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ZD620 ve ZD420 Kullanıcı Kılavuzu (tr)
212485-243 Rev. A
Download 59 MB
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ZD620 ו-ZD420 מדריך למשתמש (he)
212485-343 מהדורה A
Download 59 MB
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ZD620 i ZD420 Korisnički vodič (sr)
212485-383 Rev. A
Download 59 MB
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ZD620 und ZD420 Benutzerhandbuch (de)
212485-033 Rev. A
Download 59 MB
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ZD620 et ZD420 Guide d’utilisation (fr)
212485-023 Rév.A
Download 59 MB
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ZD620, ZD420, ZD410 Regulatory Guide (ww)
212462-003 Rev. A
Download 1 MB
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ZD620D ZD420D Battery Power Base (ww)
212393-001
Download 468 KB
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ZD Series Battery Option (ww)
212681-001
Download 3 MB
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ZD620 - ZD420 Manual do usuário (pt-BR)
212485-093 Rev. A
Download 22 MB
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ZD620 和 ZD420 使用者指南 (zh-TW)
212485-263 修訂 A 版
Download 59 MB
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ZD420d Guide d'installation (fr)
212396-101 Rev. A
Download 3 MB
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ZD420d Guía de configuración (es)
212396-101 Rev. A
Download 3 MB
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ZD420d Setup Guide (en)
212396-101 Rev. A
Download 3 MB
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Wired/Wireless Print Servers User Guide (en)
P1043301-006
Download 2 MB
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ZD620 and ZD420 Users Guide (en)
212485-003
Download 22 MB
Knowledge Articles
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REQUEST A REPAIR
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