TC21-HC/TC26-HC Mobile Computer
The ultimate cost-effective mobile computer built for healthcare
Until today, providing non-clinical workers with a mobile device designed for healthcare has been cost-prohibitive, resulting in communication gaps that impact the quality of care and the patient experience. Introducing the WiFi TC21-HC and the WiFI/cellular TC26-HC mobile computers designed to connect your ancillary workers — from environmental services to facilities and materials management, patient transport, hospital food service and more. As part of Zebra’s ultimate series, these small easy-to-carry devices are big on features. The latest in advanced mobile technologies provides superior future proofing — and the power to run all the applications you use today and tomorrow. The durable design and removable batteries deliver the dependable around-the-clock operation that is crucial in healthcare. The housing is specially built for constant disinfecting to prevent the spread of germs. Zebra’s leading voice solutions turn these devices into a two-way radio and a mobile PBX handset. And Zebra-only Mobility DNA simplifies every aspect of the devices — from ease-of-use to integration, security and manageability.
A new level of features at a cost-effective price point
The more staff members that are connected, the better patient safety and quality of patient care you can deliver. With WiFi and WiFi/cellular models, you can connect workers no matter where they are — inside your facility, in-between buildings on expansive campus-style facilities, out in the field or at home.
Chemical resistant healthcare plastics withstand regular cleaning with over 30 disinfectants. The housing is designed to minimize crevices where bacteria can hide. And a pre-installed plug prevents bacteria from hiding in the USB-C port.
The large 5 inch advanced HD touchscreen is easy to see indoors and in bright sunlight. And capacitive multi-touch technology delivers instant familiarity — and even works with gloves.
Virtually waterproof, dustproof, drops, snow, rain, heat, freezing cold — the TC21-HC/TC26-HC can handle it all. And one of the most crucial yet vulnerable features is fortified with scratch-and-shatter-resistant Gorilla Glass — the display.
In the event of an emergency, staff can call for help with a split-second press of this programmable key.
Just swap in a fully-charged PowerPrecision battery at the start of every shift for up to 10 hours of power.
Improve the quality of care throughout your healthcare organization with the TC21-HC/TC26-HC — the right size, right features and right price.
For more information, visit www.zebra.com/tc21-hc-tc26-hc
The latest version of Android provides better security, better device interactions and better audio. And built-in support for Android 11 provides superior future proofing.
The advanced SD660 powerful processor delivers desktop-like performance on all your applications, including EHR apps from Cerner and Epic, voice, video and messaging solutions, medication administration, specimen tracking and many more.
Everything your staff needs for unmatched collaboration
Enable walkie-talkie style communications over the WiFi network quickly, easily and affordably with Zebra’s optional Workforce Connect Push-to-Talk Express.1 Or activate a low-cost subscription to enable instant PTT over WiFi and cellular with Workforce Connect PTT Pro2, connecting everyone inside and outside your facility.
With optional Workforce Connect Voice3, your TC21-HC/TC26-HC devices can double as fully-featured PBX handsets to keep staff connected to co-workers and more. And the customizable interface can simplify even the most complex telephony features.
The 13 MP rear camera is ideal for capturing documentation and more, while the front-facing 5 MP camera supports video calls.
The high-resolution camera is perfect for occasional barcode capture. With Zebra’s industry-leading decode algorithms, staff can capture even damaged, dirty and poorly printed barcodes. And the scanning functionality of the camera is activated by the scan keys on the sides of the device.
Unparalleled value with complimentary Mobility DNA Professional tools
LifeGuardTM for AndroidTM provides security updates that keep devices secure every day they are in service — up to 6 years.4
Scan and send barcode data into existing apps with DataWedge —no programming or application modification required.
Mobility Extensions (Mx) offers over a hundred features to improve the security, data capture support, wireless connectivity and device manageability capabilities in standard Android.
With StageNow, you can easily stage a handful or thousands of Android devices with a quick scan of a barcode or tap of an NFC tag.
Enterprise Home Screen allows you to choose which features and applications different workers can access.
The Zebra Enterprise Mobility Development ToolKit (EMDK) has everything you need to fully utilize all the features in your devices.
This simple-to-use tool tests the main systems on Zebra mobile computers with a press of a button to reveal whether the device can be fixed on site — or must be sent out for repair.
Unlock a powerful suite of optional tools with the Mobility DNA Enterprise License
Additional powerful tools boost workforce productivity and make it even easier to secure and manage large deployments. Enable full duplex voice and superior voice quality over your WiFi network with Full Fusion. Maximize data entry simplicity and accuracy with Enterprise Keyboard and Multi-barcode Scanning. Identify and eliminate batteries that no longer hold a full charge with PowerPrecision Console. Easily track and find missing devices with Device Tracker. Workers and support staff can easily manage the Bluetooth peripherals connected to your devices with Device Central. And more.
When it comes to WiFi connectivity, Zebra devices are in a class of their own. Advanced features in the WiFi radio, its Full Fusion firmware and Mobility DNA’s WorryFree WiFi work together to provide the constant, highly dependable WiFi connections that are critical in healthcare.
Specifications
Physical Characteristics
| Dimensions | 6.14 in. L x 3.11 in. W x .0.54 in. D 156 mm L x 79 mm W x 13.7 mm D |
| Weight | 8.43 oz./239 g |
| Display | 5.0 in. color HD (1280 x 720); LED backlight; Corning® Gorilla® Glass |
| Imager Window | Corning® Gorilla® Glass |
| Touch Panel | Capacitive Touch Panel; multi-touch |
| Power | Removable/serviceable rechargeable Li-Ion Standard capacity 3300 mAh |
| Expansion Slot | One (1) 128 GB micro SD slot |
| SIM | 1 Nano SIM slot; optional eSIM (TC26-HC only) |
| Network Connections | TC21-HC: WLAN, WPAN, USB 2.0 hi-speed (host and client) TC26-HC: WWAN, WLAN, WPAN, USB 2.0 hi-speed (host and client) |
| Notifications | Audible tone; multi-color LEDs; vibration |
| Keypad | On-screen keypad |
| Audio | Speaker — 1 Watt Voice support (Internal speaker/receiver and microphones) |
| Buttons | Scan on each side; volume up/down; power; push-to-talk (PTT) keys; HC Alert key |
Performance Characteristics
| CPU | Qualcomm SnapdragonTM 660 octa-core, 1.8 GHz |
| Operating System | Android 10 with built in support for a future Android release |
| Memory | 3 GB RAM/32 GB Flash memory |
User Environment
| Operating Temp. | 14°F to 122°F/-10°C to 50°C |
| Storage Temp. | -40°F to 158°F/-40°C to 70°C |
| Humidity | 5% - 95% non condensing |
| Drop Spec. | 4 ft./1.2 m drops to vinyl tile over concrete per MIL-STD 810G across operating temperature |
| Tumble Spec. | 300 tumbles, 1.6 ft./0.5 m |
| Sealing | IP67 |
| Electrostatic Discharge (ESD) | +/-15 kV air discharge, +/-8 kV direct discharge; +/-8 kV indirect discharge |
Interactive Sensor Technology (IST)
| Light Sensor | Automatically adjusts display backlight brightness |
| Motion Sensor | 3-axis accelerometer with MEMS Gyro |
| Proximity Sensor | Automatically detects when the user places the handset against head during a phone call to disable display output and touch input |
Data Capture
| Scanning | Barcode scanning available via camera; barcode decoding software included |
| Camera | Rear camera 13 MP; front camera 5 MP |
| NFC | Integrated; MIFARE, ISO 14443 A&B, FeliCa, ISO 15693 and NFC Forum supported cards; read range up to 50 mm |
Wireless WAN Data & Voice Communications
| Radio Frequency Band (TC26-HC only) | • UMTS: B2/B4/B5 • LTE: B2/B4/B5/B7/B12/B13/B14/B17/B25/B26 B66 • LTE: Category 6 |
| Voice Communications | Optional Push-to-Talk (PTT) Express Mobility DNA software application for instant PTT walkie-talkie style calls inside the four walls. Optional Workforce Connect Push-to-Talk (PTT) Pro Mobility DNA software application that provides instant PTT walkie-talkie style calls inside and outside the four walls via an easy-to-deploy subscription service. Optional Workforce Connect Voice allows TC21-HC/TC26-HC devices to double as fully-functional PBX mobile handsets. |
| GPS (TC26-HC only) | GPS with A-GPS: Glonass; BeiDou; Galileo |
Wireless LAN
| WLAN Radio | IEEE 802.11 a/b/g/n/ac/d/h/i/r/k/v/w; Wi-Fi™ certified; IPv4, IPv6 |
| Data Rates | 2.4 GHz: 802.11b/g/n — 20 MHz, 40 MHz — up to 150 Mbps 5 GHz: 802.11a/g/n/ac – 20 MHz, 40 MHz, 80 MHz – up to 433 Mbps |
| Operating Channels | Channel 1-13 (2412-2472 MHz): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 Channel 36-165 (5180-5825 MHz): 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165 Channel Bandwidth: 20, 40, 80 MHz Actual operating channels/frequencies and bandwidths depend on regulatory rules and certification agency |
| Security and Encryption | WEP (40 or 104 bit); WPA/WPA2 Personal (TKIP, and AES); WPA3 Personal (SAE); WPA/WPA2 Enterprise (TKIP and AES); WPA3 Enterprise (AES) — EAP-TTLS (PAP, MSCHAP, MSCHAPv2), EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC, LEAP and EAP-PWD; WPA3 Enterprise 192-bit Mode (GCMP-256) — EAP-TLS; Enhanced Open (OWE) |
| Certifications | WFA (802.11n, WPA2-Personal, WPA3-Personal, WPA2-Enterprise, WPA3-Enterprise) |
| Fast Roam | PMKID caching; Cisco CCKM; 802.11r (Over-The-Air); OKC |
Wireless PAN
| Bluetooth | Bluetooth 5.0 BLE Class 2 |
Environmental Compliance
• RoHS Directive 2011/65/EU; Amendment 2015/863 For a complete list of product and materials compliance, please visit |
Mobility DNA™ Professional Integrated Solutions
| DataWedge Device Diagnostics EMDK Enterprise Home Screen Mx Extensions StageNow |
| Mobility DNA™ is available on Android only. Mobility DNA Professional integrated solutions are preloaded and pre-licensed, provided at no cost. To take advantage of the additional Mobility DNA offerings for the TC21-HC/TC26-HC, a Mobility DNA Enterprise license is required. For more information about Mobility DNA tools, please visit the Mobility DNA Value Tier Kit home page |
Warranty
| Subject to the terms of Zebra’s hardware warranty statement, the TC21-HC and TC26-HC are warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For the complete warranty statement, please visit: www.zebra.com/warranty |
Recommended Services
Zebra OneCare SV with Accidental Damage, offering true enterprise level support for Zebra value tier devices. You get two or three years of protection against failure, coverage for normal wear and tear, accidental damage repair coverage for the level you want to protect, live and online technical support, priority repair turnaround time and free shipping, as well as cloud-based visibility into reports on your devices — including repairs, tech support cases, contracts, LifeGuard Analytics for Android security patch status, and more. In addition, Zebra OneCare SV is available, with accidental coverage purchased separately. For more information on recommended services, please visit Video on Device (VoD) is pre-loaded* and provides a secure and consistent way to enable your staff with on-device training. Deliver video content to your workers with the basic VoD app that puts the right content in the palm of their hands, including how to clean and sanitize the device, troubleshoot device issues and more. |
Footnotes
| 1. Workforce Connect PTT Express is pre-loaded with a 90-day evaluation license. A full license must be purchased to continue use after 90 days evaluation. 2. To enable maximum performance and voice quality for Workforce Connect PTT Express, PTT Pro and other VoWiFi solutions, the Mobility DNA Enterprise License is recommended. 3. Mobility DNA Enterprise License is required to deploy Workforce Connect Voice and other 3rd party full duplex voice solutions for optimal performance and support. 4. Included with all Zebra OneCare Support Service agreements. |
Markets and Applications
Non-clinical healthcare
- Patient transport
- Food services
- Environmental health services
- Facilities management
- Materials management
- Engineering and security
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2020 Zebra Technologies Corp. and/or its affiliates.
Part number: SS-TC21HC-TC26HC-NA 09/04/20 HTML