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Report

Hype Cycle™ for Intralogistics Smart Robots and Drones Report from Gartner®

Collaborative aisle picking robots get a “highly beneficial” review from Gartner

Overview

Our takeaway from the report is that Gartner has rated collaborative aisle picking robots as a "highly beneficial" innovation. 

Intralogistics smart robots and drones are special forms of cyber-physical automation that have embedded intelligence, can function unaided and can adapt to their environments in order to complete missions. This Hype Cycle will help supply chain technology leaders find robotic solutions that match their needs.

Details

  • Collaborative aisle picking robots are a lower-cost and lower-risk approach to partially automating the picking process.
  • Deep dive into business impacts, market drivers and practical challenges, plus analyst user recommendations.
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Disclaimer: Gartner, Hype Cycle for Intralogistics Smart Robots and Drones, Abdil Tunca, Federica Stufano, Simon Tunstall, 21 July 2025

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. 

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Zebra Technologies.