Chat with us
Loader
Establishing connection, please wait while we connect you.

The new and improved Support and Downloads pages are now live! You asked, and we listened. Visit the Support and Downloads Experience page to learn more about this update.

Card Printers

ZXP Series 8 Secure Issuance Card Printer Support

Zebra is no longer offering this product for sale. The product resources will no longer be updated but will remain accessible below for your use and convenience. Please note that Customer Support is not available after the Service and Support Discontinuation date. If you require additional support, please contact a Zebra Authorized Service Provider.

Product Discontinuation Date: March 1, 2017
Service & Support Discontinuation Date: March 16, 2022 (NA/EMEA), March 31, 2022 (LA), May 31, 2022 (APAC)

ZXP Series 8 Card Printer

ZXP Series 8 Secure Issuance

Downloads

Software that is essential for operating and connecting this device. 

I agree to and accept the above terms and conditions.

Important Notice: Recommended Driver and Firmware Update

Note: It is strongly recommended that customers download and install both the new ZXP Series 8 firmware and driver together to take advantage of the important changes. Due to a bug found in v3.01.00 FW related to Wi-Fi operation, v4.03.00 FW has fixed the bug, for users who operate in Wi-Fi, it will be necessary to download v4.03.00 FW with either Ethernet or USB. Version 04.03.00 of the firmware is being released in conjunction with a new ZXP Series 8 Driver version DZ8CG.05.00.00.00. 

The Firmware upgrade procedure for v04.03.00 has been slightly modified from previous versions. Carefully read the instructions below. It is required that the user follow the instructions below to ensure proper installation and operation. 

For ZXP Series 8 Retransfer and Secure Issuance printers (Z81 / Z82 Models Only) – First, cycle power and wait until initialization is complete. Next, upgrade the main printer controller board using the file labeled ZXP-Series-8-Firmware-R4.03.00 for printers only. Once the firmware upgrade is finished, cycle power again to complete the upgrade process.

For ZXP Series 8 Retransfer printers (Z83 / Z84 Models Only) with Laminator - First, cycle power and wait until initialization is complete. Next, upgrade the main printer controller board using the file labeled ZXP-Series-8-Firmware-R4.03.00 for printers only. Once the main printer controller board firmware is upgraded, cycle power the printer.

Lastly, after the printer has completed its initialization process, upgrade the laminator main controller board using the file labeled ZXP-Series-8-Firmware-R4.03.00 for printers with laminator. A power cycle is not necessary upon upgrading the laminator main controller board.

Documentation

Some documents may not have been translated to your language.

Videos

ZXP Series 8 Secure Issuance How-to Videos.

Trending Articles

Application Software

Zebra software products that can enhance your experience with this device. 


Warranty and Repair

For some services, you will need a serial number. Here's where you can find it on your device.