ZD620d Desktop / ZD620d-HC Healthcare Printer Support

Zebra ZD620 Printer

Here are support and repair resources for your printer. Please note that product registration is no longer necessary. Retain proof of purchase for warranty confirmation.

How-To Videos for ZD620d

null

Unpacking your printer

null

Identifying the features of your printer (direct thermal)

null

Installing and Using the Serial Option

Removing the Serial Option

Media Calibration

Installing and Using the Ethernet Option

Installing and Using the Dispenser Option

Cleaning/Changing the Platen (direct thermal)

Changing Media

Removing the Ethernet Option

Manual Media Calibration

Installing and Using the Cutter Option

Repacking your printer for shipment or service

Cleaning the Printhead

Manual Print Width Adjustment

Using the Zebra Print Touch™ feature

Changing the Printhead (direct thermal)

Printing a Configuration Report

Cleaning the Printer

Getting Started (direct thermal)

Manual Print Darkness Adjustment

 

Legend:

Drivers

Recommended

  • ZebraDesigner driver 32/64 bit. Certified for Windows.

    Version 5.1.16.6917 (released September-2018)

     Download 12 MB OPERATING SYSTEM: Windows 10, Windows 8, Windows 7, Windows Server 2016, Windows 8.1, Windows Server 2012, Windows Vista View release notes
  • OPOS Driver

    Version 1.14.1.75
    For use in applications where an OPOS printer driver is needed to support Zebra printers.

    System Requirements:
    UPOS specification: v1.14
    .NET framework: 4.52
    Microsoft POS for .NET v1.14.

     Download 5 MB OPERATING SYSTEM: Windows 10, Windows 8.1, Windows 7
  • Zebra Setup Utilities for Windows

    Version 1.1.9.1260 (released September-2018) - this application includes the latest ZDesigner certified driver and is recommended for driver installation and printer configuration.

     Download 25 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows Server 2016, Windows 8.1, Windows 2008, Windows Vista View release notes
  • ZebraDesigner driver 32/64 bit. Certified for Windows. (12/01/2016)

    Version 2.7.03.16

     Download 8 MB OPERATING SYSTEM: Windows XP, Windows 2003

third-party

  • Information about CUPS Driver for non Kiosk printers

     Download 867 KB OPERATING SYSTEM: Unix & Mac OS, Linux

Firmware

  • ZDownloader

    Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)

     Download 14 MB

Manuals

  • Link-OS Profile Manager Installation Guide

    P1065697-002

    Download 5 MB
  • Virtual Device-O User Guide (en)

    P1059537-003 Rev. A

    Download 3 MB
  • Virtual Device-M User Guide (en)

    P1072179-003 Rev. A

    Download 3 MB
  • Programming Guide for ZPL II, ZBI 2, Set-Get-Do, Mirror, WML (en)

    P1099958-001

    Download 10 MB
  • ZD620d Guia de Configuração (pt-BR)

    212397-091 Rev. A

    Download 3 MB
  • ZD620d Setup Guide, Guía de configuración, Guide d'installation (en, es, fr)

    212397-101 Rev. A

    Download 3 MB
  • ZD620 e ZD420 Guida per l'utente (it)

    212485-052 rev. A

    Download 23 MB
  • ZD620 и ZD420 Руководство пользователя (ru)

    212485-152 rev. A

    Download 23 MB
  • ZD620 e ZD420 Manual do usuário (pt)

    212485-092 rev. A

    Download 23 MB
  • ZD620 및 ZD420 사용자 설명서 (ko)

    212485-082 rev. A

    Download 23 MB
  • ZD620 和 ZD420 用户指南 (zh-CN)

    212485-062 rev. A

    Download 24 MB
  • ZD620 および ZD420 ユーザー・ガイド (ja)

    212485-072 rev. A

    Download 23 MB
  • ZD620 i ZD420 Korisnički vodič (hr)

    212485-232 rev. A

    Download 23 MB
  • ZD620 y ZD420 Guía del usuario (es)

    212485-002 rev. B

    Download 23 MB
  • ZD620 ve ZD420 Kullanıcı Kılavuzu (tr)

    212485-242 rev. A

    Download 23 MB
  • ZD620 與 ZD420 使用者指南 (zhtw)

    212485-262 rev. A

    Download 24 MB
  • י ZD620 ו-ZD420 מדריך למשתמש (he)

    212485-342 rev. B

    Download 23 MB
  • ZD620 i ZD420 Korisnički vodič (sr)

    212485-382 rev. B

    Download 23 MB
  • ZD620 und ZD420 Benutzerhandbuch (de)

    212485-032 rev. A

    Download 23 MB
  • ZD620 et ZD420 Guide d’utilisation (fr)

    212485-022 rev. A

    Download 23 MB
  • ZD620, ZD420, ZD410 Regulatory Guide (ww)

    212462-003 Rev. A

    Download 1 MB
  • Wired/Wireless Print Servers User Guide (en)

    P1043301-006

    Download 2 MB
  • Guide to Cleaning and Disinfecting Zebra Healthcare Printers (en)

    P1066640-002 Rev. A

    Download 1 MB

Knowledge Articles

Search All Articles

ZEBRA ONECARE

For maximum productivity, we can help your business ensure its Zebra mobile, tabletop, desktop, card and kiosk printers are online and ready for business.

M

REQUEST A REPAIR

Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.

Looking for Broader Support?

Reach out for immediate support today.