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ZD620
Zebra is no longer offering this product for sale. The product resources are provided below for your use and convenience. Please note that Customer Support will not be available after the Service and Support Discontinuation date. If you require additional support, please contact a Zebra Authorized Service Provider.
APAC
Printer Discontinuation Date: December 31, 2021
Service & Support Discontinuation Date: February 28, 2025
EMEA
Printer Discontinuation Date: September 30, 2021
Service & Support Discontinuation Date: November 29, 2024
North America
Printer Discontinuation Date: September 30, 2021
Service & Support Discontinuation Date: December 31, 2024
Latin America
Printer Discontinuation Date: January 31, 2022
Service & Support Discontinuation Date: April 30, 2025
ZD620
The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the DOCUMENTATION tab.
IMPORTANT! Do not connect your printer to a computer yet!
1. Download and install the recommended Windows Printer Driver v10.
2. Download and install the Zebra Setup Utilities (ZSU) printer configuration utility.
3. Connect the printer to a USB port on your computer and power up it .
4. Load media (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).
5. Run a SmartCal media calibration and print a configuration report. Videos are also available in the VIDEOS tab.
6. Manually calibrate ribbon and media sensors.
7. The printer settings must match the actual supplies that you are using for your print job and the options on your printer. Adjust the printer settings as necessary using Zebra Setup Utilities software or Windows Printer Driver v8
*Additional User Manuals relating to hardware and connectivity options are available in English in the DOCUMENTATION tab.
Software that is essential for operating and connecting this device.
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If you connected your printer to the computer via USB before driver installation, follow these recovery steps before printer driver installation.
Some documents may not have been translated to your language.
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Zebra software products that can enhance your experience with this device.
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Useful links and resources to enhance your experience.
Join our community discussion forum where you can connect with Zebra users and ambassadors from around the globe.
For some services, you will need a serial number. Here's where you can find it on your device.