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MC17 Series
ACHIEVE REVOLUTIONARY CUSTOMER SERVICE EXCELLENCE AND ASSOCIATE PRODUCTIVITY WITH A SINGLE INNOVATIVE MOBILE DEVICE
The MC17 Series wireless Retail Mobile Computer delivers a new level of service excellence for customers and a new level of productivity and efficiency for associates. Empower your shoppers with the ability to scan items for a more rapid checkout process; check pricing while they shop; locate complementary items; access personalized promotions; create gift and wish lists and more — all at the press of a few buttons. This multi-purpose device is also designed to provide associates with the tools needed to answer customer questions on the spot, streamline and error-proof inventory management — from shelf replenishment to markdowns — and line bust to reduce wait times at the checkout stands.
Increase Sales and Customer Retention Rates with Real-Time One-To-One Marketing
By capturing information on customers and their buying preferences in real time, the MC17 turns each visit into actionable business intelligence. Retailers can easily deliver store promotions, personalized coupons and product information for cross-sell opportunities. In addition, the quick scan of a loyalty card allows retailers to identify the customer and present real-time special offers and discounts based on a wide variety of criteria, including dollar amount spent over a given period of time. As a result, retailers can forge a more sophisticated and valuable relationship with customers, ultimately increasing customer satisfaction, loyalty — and sales.
Comprehensive Feature Set
Both models in the series, the MC17A and the MC17T, offer the same intuitive interface, a large QVGA color screen to support the display of rich multimedia, and comfort as well as durability - the ergonomic design is built to withstand the inevitable everyday
accidental drops and spills. Both devices offer wireless freedom with 802.11a/b/g support for expanded compatibility and flexibility in noisy wireless environments. The MC17A is ideal for basic customer and associate applications, while the MC17T adds a touchscreen, a faster processor and additional memory, allowing more sophisticated applications and data entry capabilities.
Easy to Deploy and Manage
The standards-based familiar development tools and operating system enable the rapid and cost-effective deployment of the MC17 Series. Compatibility with Zebra's Mobility Services Platform allows IT to centrally and remotely stage, provision, monitor and troubleshoot devices, all from a centralized location. And the ability to deploy a single device for customer and associate use simplifies the mobility architecture and reduces the demand on IT — there are fewer device types to purchase and manage.
End-To-End Enterprise Class Retail Solution
Zebra offers a true enterprise class mobile system for your retail establishment, complete with complementary components including server software, front-end entrance kiosks and modular dispenser units. To help keep your MC17 Series devices up and running at peak performance, Zebra offers Service from the Start with Comprehensive Coverage — a unique service that goes far beyond normal wear and tear to include accidental damage to internal and external components at no additional charge. And for mission-critical environments, Service from the Start On Site System Support delivers flexible on-site product repair and yearly preventative maintenance visits.
Features
Windows CE 5.0 Professional
Standard and familiar tool set for rapid application development
Full Internet Explorer 6.0
Familiar platform for Web-enabled applications; easy to use interface for customers and associates; eliminates the need for training
Integrated Zebra PocketBrowser
Dramatically simplifies development of complex Web-based solutions that integrate advanced functionality such as bar code scanning, wireless connectivity and mobile printing
Java PSS framework
Enables development and integration with the POS systems of today and tomorrow
Enterprise durability
Built to endure everyday drops for reliable operation, maximum uptime and investment protection
Six-key intuitive interface
Easy to use — even for first time users
Sleek design
Easy to hold and scan; minimizes user fatigue
320x240 QVGA color display
Enables rich content delivery for an enhanced customer experience; expands the world of potential applications and data entry options
The MC17X Personal Shopper
VISIT WWW.ZEBRA.COM/MC17 OR ACCESS OUR GLOBAL CONTACT DIRECTORY AT WWW.ZEBRA.COM/CONTACT
MC17x Specifications
PHYSICAL CHARACTERISTICS
| Dimensions | 2.3 in. H x 8.11 in. L x 3.2 in. W 5.9 cm H x 20.6 cm L x 8.1 cm W |
| Weight | 9.5 oz./270 g (with battery) |
| Display | MC17A: 2.8 in. 320x240 QVGA MC17T: 2.8 in. 320x240 QVGA backlit resistive touch screen |
| Keyboard | 6 fully programmable keys |
| Power Source | Rechargeable 2400 mAh Li-ION battery pack |
Performance Characteristics
| Processor | MC17A: Intel PXA270, 32 bit, 312 MHz; MC17T: Intel PXA270, 32 bit, 520 MHz |
| Operating System | Windows CE 5.0 Professional; Pocket Internet Explorer 6.0 |
| Interface/ Communications | USB1.1 Client for Microsoft ActiveSync |
| Light Source | Visible laser diode; Class 1 |
| Scan Rate | 100 scans/sec |
| Ambient Light Immunity | Tolerant to typical artificial indoor and natural outdoor (direct sunlight) lighting conditions. Fluorescent, Incandescent, Mercury Vapor, Sodium Vapor LED: 450 Ft Candles (4,844 Lux) Sunlight: 8000 Ft Candles (86,111 Lux) Note:LED lighting with high AC ripple content can impact scanning performance |
WIRELESS NETWORKING
| WLAN | Wi-Fi IEEE 802.11a/b/g |
WIRELESS SECURITY
| Wi-Fi Security Certification | WPA2-Enterprise |
| Authentication | None, PEAP-MS CHAPv2, PEAP-TLS, EAP-TLS, EAP-TTLS-CHAP, EAPTTLS-MS CHAP, EAP-TTLS-MS CHAP v2,EAP-TTLS–PAP, EAP-TTLSMD5, EAP-FAST, EAP-GTC, PEAP-GTC, LEAP |
| Encryption | None, AES, TKIP, WEP-128, WEP-40/64 |
USER ENVIRONMENT
| Operating Temp. | 32° to 104° F/0° to 40° C |
| Storage Temp. | 4° to 140° F/-20° to 60° C |
| Humidity | 90% RH at 50° C, non-condensing |
| Drop Specs | Withstands multiple 4 ft./1.2 m drops to tile over concrete |
| Tumble Specs | 500 .5m (1.64 ft.) tumbles (1,000 drops) at room temperature |
REGULATORY
| Electrical Safety | Certified to UL/cUL 60950-1, EN/IEC 60950-1 |
| Laser Safety | IEC/FDA Class 1 in accordance with IEC/EN 60825-1 & 21 CFR 1040.10 & 11 (Laser Notice No. 50) |
| EMI/RFI | North America: FCC Part 15 Canada: ICES 003 Class B EU: EN55022 Class B, EN 301 489-1, EN 301 489-17, EN 60601-1-2 Australia: AS/NZS CISPRA 22 |
REGULATORY
| Electrical Safety | Certified to UL/cUL 60950-1, EN/IEC 60950-1 |
| Laser Safety | IEC/FDA Class 1 in accordance with IEC/EN 60825-1 & 21 CFR 1040.10& 11 (Laser Notice No. 50) |
| EMI/RFI | North America: FCC Part 15 Canada: ICES 003 Class B EU: EN55022 Class B, EN 301 489-1, EN 301 489-17, EN 60601-1-2 Australia: AS/NZS CISPRA 22 |
| Environmental | ROHS compliant |
| For countries outside USA, Canada, European Economic Area, Japan or Australia, consult your local Zebra representative. | |
WARRANTY
| The MC17 Series is warranted against defects in workmanship and materials for a period of 12 months from date of shipment, provided that the product remains unmodified and is operated under normal and proper conditions. |
RECOMMENDED SERVICES
| Customer Services | Service from the Start with Comprehensive Coverage |
Ideal For These Applications
Industries
- Retail
Corporate and International Headquarters | Zebra.com/contact
©2017 ZIH Corp and/or its affiliates. All rights reserved. Zebra and the stylized Zebra head are trademarks of ZIH Corp, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. Part number: SS-MC17. Printed in USA 04/15.
