TC21/TC26 Touch Computer
The ultimate cost-effective touch computer built for small and big business
If you’re considering purchasing low-cost mobile phones for your workers, step up to the TC21/TC26 Touch Computers — without stepping up in price. All the right business features help your workers capture and access the data they need to act faster and more efficiently. The right rugged design delivers reliable operation, day in and day out. The right business class accessories makes the TC21/TC26 easier to use and easier to manage. With multiple configurations at different price points, you pay only for the features your workers need, including connectivity — the WiFi-only TC21 for workers inside the four walls or the WiFi/cellular TC26 for workers out in the field. Powerful complimentary Mobility DNA tools are pre-loaded and ready to use, making it easier to stage, secure and troubleshoot devices; capture and send data to your applications right out of the box; restrict access to features and applications; and more. And the Mobility DNA Enterprise License delivers premium voice capabilities over WiFi and unlocks a powerful data toolkit that takes workforce productivity and device management simplicity to a new level.
A New Level of Features for a Value-Priced Device
Lightweight, easy to carry and easy to operate with one hand.
Familiarity with Android virtually eliminates training, while Android 10 with built-in support for a future Android release provides superior future-proofing — the devices you buy today will run future OS generations.
Get plenty of space to display and interact with your applications. And the touchscreen is easy to view indoors and outside in bright sunlight.
Waterproof, dustproof, drops to concrete, snow, rain, heat, freezing cold — the TC21/TC26 can handle it all. And two of the most vulnerable device components are fortified with the Gorilla Glass — the display and the scanner exit window.
When it comes to wireless, the class-leading TC21/TC26 offers it all — WiFi, cellular, Bluetooth, GPS and NFC.
Simultaneously run the most demanding applications of today and tomorrow. And the TC21/TC26 is a natural fit for businesses that utilize Zebra’s other mobile devices.
From proof of delivery to a damaged package, completed repair, occasional barcode capture and more, do it all with the integrated autofocus color camera.
VoLTE delivers superior voice quality over cellular networks, while Zebra’s advanced VoWiFi technology, included with the Mobility DNA Enterprise License, delivers superior voice quality over all of your WiFi voice applications — for example, Push-to-Talk Express¹
Right sized. Right featured. Right price.
For more information, visit www.zebra.com/tc21-tc26
for basic walkie-talkie style communications, the Workforce Connect PTT Pro² subscription service for walkie talkie-style communications over cellular and WiFi networks, and Workforce Connect Voice³ to turn TC21 and TC26 devices into fully-featured PBX handsets.
Constant peak performance and device uptime. That’s the upside of protecting your investment with Zebra OneCare™ SV. Reduce device vulnerabilities, eliminate unexpected disruptions and unbudgeted repair expenses.
You can also optimize and customize your service with additional, flexible for-fee modules that provide expedited repair shipping, battery maintenance, device commissioning and cloud-based device visibility.
LifeGuardTM for AndroidTM provides the security patches and updates you need to keep your TC21/TC26 devices secure every day they are in service. Included with your warranty and with all Zebra OneCare Support Service agreements.
Easily and cost-effectively manage any size device pool in any environment with single and multi-slot chargers and cradles, vehicle holders, wearable and carrying solutions and more.
The Most Options in its Class
For scan-intensive 1D/2D applications, choose the SE4710 for faster-than-ever barcode capture. For light to moderate 1D/2D scanning requirements, choose the SE4100. And if you just need every-now-and-then barcode capture, the high resolution 13 MP camera in the base model can do the job.
Get 10 hours of power with the standard battery, or choose the extended battery for 14 hours of power — ideal for long or double shifts. And since the battery is removable, you never need to take the device out of service for charging.
The optional wrist-mount accessory provides the comfort and productivity boost of hands-free operation. And your workers can just tap to pair with Zebra’s RS5100 Bluetooth ring scanner and Zebra mobile printers.
Enable technicians in the field to collaborate with experts to increase first-time-to-fix rates, simplify on-the-job training and more.
Unparalleled Value with Complimentary Mobility DNA Tools
Choose from over a hundred features to improve the security, data capture support, wireless connectivity and device manageability of the standard Android operating system. You’re in charge — you decide what and when to activate. And features can be automatically configured via your Enterprise Mobility Management (EMM).
Easily stage a handful or thousands of Android devices with a quick scan of a barcode or tap on an NFC tag.
Easily control the applications and device features your workers can access. And you can create different configurations for different teams, such as sales and marketing — no developer required.
Send barcodes captured with the scanner right into your existing apps with Zebra’s DataWedge — no programming or modification of your existing apps required. The result? A big time-savings — without any cost.
The Zebra Enterprise Mobility Development ToolKit (EMDK) has everything you need to fully utilize data captured by any TC21/TC26 feature in your applications.
Eliminate the high cost of needlessly sending devices that don’t need repair to the Zebra Repair Center with Device Diagnostics. This simple to use tool allows administrators and end users alike to test the main systems on Zebra mobile computers with a simple press of a button to reveal whether the device can be fixed on site — or must be sent out for repair.
Unlock a Powerful Suite of Optional Big Business Tools
Unlock powerful voice and data tools to maximize the functionality and value of your TC21/TC26 devices. You get superior voice quality, including full-duplex voice. And a suite of innovative data solutions take device management, device security and data entry to a new level of simplicity.
Specifications
Physical Characteristics
| Dimensions | With standard battery: 6.22 in. L x 3.11 in. W x .0.54 in. D 158 mm L x 79 mm W x 13.7 mm D With extended battery: 6.22 in. L x 3.11 in. W x .0.68 in. D 158 mm L x 79 mm W x 17.3 mm D |
| Weight | 8.32 oz./236 g with standard battery; 269 g with extended battery |
| Display | 5.0 in. color HD (1280 x 720); LED backlight; Corning® Gorilla® Glass |
| Imager Window | Corning® Gorilla® Glass |
| Touch Panel | Capacitive Touch Panel; multi-touch |
| Power | Removable/serviceable rechargeable Li-Ion Standard Capacity 3300 mAh Enhanced Capacity 5400 mAh |
| Expansion Slot | One 128 GB micro SD slot |
| SIM | 1 Nano SIM slot; optional eSIM (TC26 only) |
| Network Connections | 1 USB 2.0 OTG - host/client; Type C connector |
| Notifications | Audible tone; multi-color LEDs; vibration |
| Keypad | On-screen keypad |
| Audio | Speaker - 1 Watt Voice support (Internal speaker/receiver and microphones) |
| Buttons | Scan on each side; volume up/down; power; push-to-talk (PTT) keys |
Performance Characteristics
| CPU | Qualcomm SnapdragonTM 660 octa-core, 1.8 GHz |
| Operating System | Android 10 with built in support for a future Android release |
| Memory | 4 GB RAM/64 GB Flash memory; 3 GB RAM/32 GB Flash memory; 2 GB RAM/16 GB Flash memory (not available in all markets) |
User Environment
| Operating Temp. | 14°F to 122°F / -10°C to 50°C |
| Storage Temp. | -30°F to 158°F / -30°C to 70°C |
| Humidity | 5% - 95% non condensing |
| Drop Spec. | 4 ft./1.2 m drop to concrete per MIL-STD 810G across operating temperature |
| Tumble Spec. | 300 tumbles, 1.6 ft./0.5 m |
| Sealing | IP67 |
| Electrostatic Discharge (ESD) | +/-15 kV air discharge, +/-8 kV direct discharge; +/-8 kV indirect discharge |
Interactive Sensor Technology (IST)
| Light Sensor | Automatically adjusts display backlight brightness |
| Motion Sensor | 3-axis accelerometer with MEMS Gyro |
| Proximity Sensor | Automatically detects when the user places the handset against head during a phone call to disable display output and touch input. |
Data Capture
| Scanning | SE4100 1D/2D imager SE4710 1D/2D imager Camera scanning (SKU dependent) |
| Camera | Rear camera 13 MP; optional front camera 5 MP |
| NFC | Integrated; MIFARE, ISO 14443 A&B , FeliCa , ISO 15693 and NFC Forum supported cards; read range up to 50 mm |
Wireless WAN Data and Voice Communications
| Radio Frequency Band (TC26 only) | TC26 North America
TC26 Rest of World
TC26 China
|
| Voice Communications | Optional Push-to-Talk (PTT) Express¹ Mobility DNA software application for instant PTT walkie-talkie style calls inside the four walls. Optional Workforce Connect Push-to-Talk (PTT) Pro² Mobility DNA easy-to-deploy, cost-effective subscription-based software application that provides instant PTT walkie-talkie style calls inside and outside the four walls via an easy-to-deploy subscription service. Optional Workforce Connect Voice³ to turn TC21/TC26 devices into fully-featured PBX handsets with a custom interface that makes it easy to execute even the most complex telephony features — eliminating the need to purchase and manage additional voice-enabled devices. |
| GPS (TC26 only) | GPS with A-GPS: Glonass; BeiDou; Galileo |
Wireless LAN
| WLAN Radio | IEEE 802.11 a/b/g/n/ac/d/h/i/r/k/v/w; Wi-Fi™ certified; IPv4, IPv6, 1x1 MU-MIMO |
| Data Rates | 2.4 GHz: 802.11b/g/n — 20MHz, 40MHz — up to 150 Mbps 5 GHz: 802.11a/g/n/ac – 20MHz, 40MHz, 80MHz – up to 433 Mbps |
| Operating Channels | Channel 1-13 (2412-2472 MHz): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 Channel 36-165 (5180-5825MHz): 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165 Channel Bandwidth: 20, 40, 80 MHz Actual operating channels/frequencies and bandwidths depend on regulatory rules and certification agency |
| Security and Encryption | WEP (40 or 104 bit); WPA/WPA2 Personal (TKIP and AES); WPA3⁴ Personal (SAE); WPA/WPA2 Enterprise (TKIP and AES); WPA3⁴ Enterprise (AES) — EAP-TTLS (PAP, MSCHAP, MSCHAPv2), EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC, LEAP and EAP-PWD; WPA Enterprise 192-bit Mode (GCMP-256) - EAP-TLS; Enhanced Open (OWE) |
| Certifications | 802.11a/b/g/n; WPA; WPA2; WPA3⁴ |
| Fast Roam | PMKID caching; Cisco CCKM; 802.11r (Over-The-Air); OKC |
Wireless PAN
| Bluetooth | Bluetooth 5.0 BLE, Class 2 |
Environmental Compliance
For a complete list of product and materials compliance, please visit |
Warranty
| Subject to the terms of Zebra’s hardware warranty statement, the TC21 and TC26 are warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For the complete warranty statement, please visit: www.zebra.com/warranty |
Recommended Services
| Protect your TC21/TC26 mobile devices with Zebra OneCare™ SV, the right-priced service for Zebra’s right-priced mobile devices. You get two years of protection against failure, coverage for normal wear and tear, live and online technical support, priority repair turnaround time and free shipping, as well as cloud-based visibility into reports on your devices — including repairs, tech support cases, contracts, LifeGuard Analytics for Android security patch status, and more. For more information on recommended services, please visit www.zebra.com/zebraonecare |
Footnotes
| 1. Workforce Connect PTT Express is pre-loaded with a 90-day evaluation license. A full license must be purchased to continue use after 90 days evaluation. 2. To enable maximum performance and voice quality for Workforce Connect PTT Express, PTT Pro and other VoWiFi solutions, the Mobility DNA Enterprise License is recommended. 3. Mobility DNA Enterprise License is required to deploy Workforce Connect Voice and other 3rd party full duplex voice solutions for optimal performance and support. 4. WPA3 available in Q4 2020. |
Mobility DNA™ Professional Integrated Solutions
| Mobility DNA™ is available on Android only. Mobility DNA Professional integrated solutions are preloaded and pre-licensed, provided at no cost. To take advantage of the complete Mobility DNA offerings for the TC21/TC26, a Mobility DNA Enterprise license is required. For more information about Mobility DNA tools, please visit www.zebra.com/mobilitydnakit |
Markets and Applications
Inside the four walls
- Retail
- Hospitality
- Light warehouse
- Manufacturing
Outside the four walls
- Field service
- Direct Store Delivery (DSD)
- Postal
- Courier
- Route accounting
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. Android is a trademark of Google LLC. All other trademarks are the property of their respective owners. ©2020 Zebra Technologies Corp. and/or its affiliates.
Part number: SS-TC21-TC26 10/21/2020 HTML