Profile Manager Certification Error

Article ID: 17936686



Topic or Information

Correcting Java Runtime Environment settings to avoid errors 

Applies To



When creating a Profile Manager certificate the Java Runtime Environment settings and path location must be correctly configured or you may experience the following error:

The certificate could not be created. Please try again later.
If this problem persists, please contact technical support.

It is recommended to check the JRE_Home location is set correctly. (make sure the path location is correct as if more than one (or different locations) it will need to be configured to the one we can use).