The online Repair Order Portal is the standard method for submitting repair orders for Zebra’s mobile computing and scanning devices. Submitting repair return requests (RMAs) online is easy, convenient, fast, accurate, and an industry-leading practice. By using the Portal, you help avoid repair delays and ensure parts availability.
Who Can Use the Repair Order Portal?
All Zebra distributors, partners, and customers who have registered may use the Repair Order Portal. The Repair Order Portal is the approved method for submitting repair authorisation requests for Mobile Computing and Scanning Products in North America, EMEA, and APAC. The Portal is not yet available in Latin America or for printer repairs.
Registering Is Easy!
If you have not already signed up to use the Repair Order Portal, use the simple sign-up process for each individual user who will be submitting repair return authorisation requests. Follow the easy instructions under the “Need an Account?” heading on the Request a Repair page of Zebra.com. One-time registration is required to use the Repair Order Portal, even for users who are set up for other Zebra sites and tools. A user ID and password will be emailed to you within 24 hours.