Scottish & Southern Electricity Networks (SSEN) Improves Front-Line Workers’ Productivity with Zebra Technologies

Android™ enterprise tablets, software and services improve efficiency of field workers in rugged environments and at home

BOURNE END, United Kingdom – July 20, 2020 – Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, announced that UK utilities service provider, Scottish & Southern Electricity Networks (SSEN) selected Zebra® L10 rugged tablets to support its digital strategy for improving customer service and meeting industry regulatory goals related to reducing carbon emissions.  

“We set high standards for this project, and Zebra is helping us surpass them,” said Kerry-Anne Harrison, Digital Business Change Program Manager, SSEN. “Zebra’s devices are rugged and built to last, backed with smart enterprise tools that make them easy to manage throughout the lifecycle.”

To support its digital strategy, SSEN needed to optimize data access and capture for accurate reporting to manage its network assets. Today, 1,000 field workers use the L10 Android enterprise tablet and benefit from its battery performance, screen legibility (anti-glare in sunlight) and camera for condition checks in challenging outdoor environments, such as being carried cross country and up pylons often in extreme weather conditions. Technicians, engineers and field service representatives can now go straight to the customer site without first visiting the depot. This reduces mileage and the potential risk of road traffic accidents, enabling faster resolution of issues and outages which ultimately improves the customer experience.

SSEN’s staff members can do their jobs efficiently in the field and working from home using the Zebra L10 tablet which has accelerated its move to going paperless, lowering costs, increasing operational workflows and productivity, whilst reducing carbon emissions.

“With the Zebra tablet, SSEN now has the right mobile device to protect its investment and drive its application strategy,” said Tim Stoddard, Vice President, Northern Europe, Zebra Technologies. “Zebra’s hardware and software solutions help front-line workers be more efficient and productive.”

The Zebra L10 standard five-year lifecycle supports SSEN’s long-term software application strategy, reducing the need to re-test applications which results in lower costs. Zebra Mobility DNA™ software and LifeGuard™ for Android tools help manage enterprise application deployment, security, operating system (OS) support and updates for greater productivity. The Zebra OneCare™ support services contract provides operational continuity and optimizes long-term investment benefits for SSEN.


  • Scottish & Southern Electricity Networks uses Zebra tablets, software and services to manage its network assets, moving to paperless workflows for operational efficiency and improved customer service.
  • L10 enterprise tablets enhance front-line workers’ efficiency in challenging outdoor environments and extreme weather conditions.  
  • A standard five-year lifecycle and Zebra OneCare support enable better application strategy planning and reduce cost of ownership.
  • Learn more about SSEN by reading this customer case study.




Zebra (NASDAQ: ZBRA) empowers the front line of business in retail/ecommerce, manufacturing, transportation and logistics, healthcare, public sector and other industries to achieve a performance edge. With more than 10,000 partners across 100 countries, we deliver industry-tailored, end-to-end solutions that intelligently connect people, assets and data to help our customers make business-critical decisions. Our market-leading solutions elevate the shopping experience, track and manage inventory as well as improve supply chain efficiency and patient care.  In 2019, Zebra ranked #166 on Forbes’ list of the World’s Best Employers, and the company joined the S&P 500 Index. For more information, visit or sign up for news alerts. Participate in our Your Edge blog and follow us on LinkedInTwitter and Facebook.

Media Contact: 

Tracey Wong
Zebra Technologies
+44 7900 933869

Industry Analyst Contact: 

Kasia Fahmy
Zebra Technologies

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