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Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
PouchNATION Cuts Guest Check-In Times by 83% with Zebra’s Advanced Scanning Solutions
Advanced mobile scanning technology boosts efficiency and guest satisfaction at large-scale Southeast Asian events
SINGAPORE – May 28, 2025 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global leader in digitizing and automating frontline workflows, today announced that PouchNATION has significantly enhanced its event management capabilities using Zebra’s advanced scanning solutions.
PouchNATION is a leading provider of cashless POS, guest management, and access control solutions for large-scale events and venues. The company previously faced challenges with traditional camera-based QR code scanning systems, which often led to delays and errors, particularly in conditions such as dim lighting or with damaged tickets. These issues caused guest frustration and operational inefficiencies when handling large volumes of attendees.
To address these challenges, PouchNATION has integrated Zebra’s TC27 mobile computers which are fully compatible with the proprietary NFC-based solution the event technology company introduced to enable a faster, more reliable, and offline-capable validation process. This integration has significantly enhanced scanning efficiency and accuracy, allowing for quicker and more dependable ticket validation, regardless of lighting conditions or print quality.
“Zebra’s solutions have significantly improved our event operations by substantially reducing check-in times and enhancing the guest experience,” said Koen van Geene, Chief Executive Officer, PouchNATION. “Our team has noted a dramatic reduction in scanning time. It was up to 6 seconds with our previous system to just 1-1.5 seconds with Zebra’s 2D mobile barcode scanners, which translates to an approximate 83% improvement. This may sound like a small improvement but when tasked to validate access for 50,000+ concertgoers, every split-second counts.”
Unlike camera-based scanning systems, Zebra’s solution maintains consistent performance even in difficult conditions. The introduction of Zebra’s solution has enhanced staff efficiency, allowing event teams to manage queues more effectively and reduce waiting times for attendees as its robust design is ideal for use in high-traffic areas.
“PouchNATION’s adoption of our scanning solutions underscores Zebra’s commitment to enhancing operational efficiency and customer satisfaction,” said Christanto Suryadarma, Vice-President of Sales in Southeast Asia and South Korea for Zebra Technologies. “We are proud to support PouchNATION in delivering seamless event experiences.”
KEY TAKEAWAYS:
- PouchNATION improves ticket validation efficiency by approximately 83% with Zebra’s advanced scanning solutions, significantly reducing each scanning time from up to 6 seconds to just 1-1.5 seconds.
- The deployment of Zebra’s technology enhances overall guest satisfaction by minimizing wait times and ensuring smooth entry processes.
- Zebra’s ruggedized scanners are specifically designed for durability and reliability, making them ideal for busy and high-traffic event environments.
ABOUT ZEBRA TECHNOLOGIES
Zebra (NASDAQ: ZBRA) provides the solutions to help businesses grow through increased asset visibility, connected frontline workers and intelligent automation. The company operates in more than 100 countries, and our customers include over 80% of the Fortune 500. Designed for the frontline, Zebra’s award-winning portfolio includes hardware, software, and services, all backed by our 50+ years of innovation and global partner ecosystem. Follow Zebra on our blog and LinkedIn, visit our newsroom and learn more at www.zebra.com.
ABOUT POUCHATION
PouchNATION is a Singapore-based event technology company founded in 2012. It specializes in providing RFID-based off-line solutions for event and venue guest management, focusing on access control, cashless payments, and real-time data analytics. The company has expanded its operations globally and has been involved in numerous high-profile events, including concerts and festivals. On August 3, 2023, PouchNATION was acquired by Lantern Ai. Currently, PouchNATION continues to operate under Lantern, maintaining its focus on delivering innovative solutions for event organizers and venue operators. The company has also expanded its presence to regions including the USA, Europe, Middle-East, Mexico, Colombia, India, and Hong Kong, and has formed partnerships with various industry leaders to further its reach and capabilities.
Media Contacts:
Daniel Chan
Zebra Technologies
daniel.chan@zebra.com
Teresa Yap / Annabell Woon
Archetype Singapore
Phone: +65-6603-9000
sgzebra@archetype.co
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2025 Zebra Technologies Corp. and/or its affiliates.
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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2025 Zebra Technologies Corp. and/or its affiliates.