Remote Management (SMS/WMI)

Zebra Remote Management

Lower Your Total Cost Of Ownership With Remote Management

Reduce the time, cost and logistical headache of managing scanners remotely. With Zebra, you can choose from two options to remotely manage your Zebra Scanners: our easy to use Scanner Management Service (SMS) or Windows Management Instrumentation (WMI). While WMI may be used by some, it’s complicated. By comparison, SMS is a cinch. A wizard helps you generate an SMS package. No need to learn any new network management tools. Simply use the ones you already have and know. In three easy steps, you can configure devices, load parameters, update firmware and query asset data.

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What Makes SMS Simpler?

  • Configure Devices

    Eliminate the need for pre-staging at a depot, on-site operator intervention or scanning of a barcode to establish communication. SMS reduces remote management to three easy steps and then automates it at the point of use for set-and-forget convenience.

  • Update Firmware

    Want to update firmware without losing settings? Consider it done with SMS. The SMS loads your firmware, then loads your settings. Plus, you automatically get release notes documenting your SMS Packages details.

  • Query Asset Information, Statistics and Parameters

    Be proactive instead of reactive. SMS gives you access into critical asset data. Query the date of manufacture, firmware version, battery health, charge cycle, scan speed analytics and more, to minimize disruptions and maximize uptime.

The Enterprise Features You Need

  • Mobility DNA

    Mobility DNA is Zebra's unique software ecosystem that transforms Android™ to give our mobile computers distinct enterprise capabilities.

    Mobility DNA

  • DataCapture DNA

    DataCapture DNA scanning software help make Zebra data capture devices the best in the industry and the easiest to use.

    DataCapture DNA

  • Printer Software

    Create customized print solutions or connect your printers to the cloud with Zebra printer software solutions.

    Printer Software

Scanner and Software Support

Get product reference guides and support links for Zebra software and utilities on the software support page. Get links to manuals, guides and downloads for Zebra scanners on the scanner support page.

Zebra OneCare for Enterprise

For maximum uptime and availability, we can help your business ensure its Zebra mobile computers, barcode scanners, and RFID devices are online and ready for business.