Use Case

Bringing smartphone ergonomics to clinical data capture


Physicians in healthcare resist bulky enterprise devices, preferring familiar consumer smartphones that lack vital security and durability. The EM45 RFID, Identity Guardian, Guardian Cabinets, and Device Guardian Access Management (DGAM) deliver a durable, secure, and familiar clinical experience.

A healthcare worker uses a Zebra EM45 mobile computer to scan a patient's wristband for clinical data capture and verification.

Overcoming resistance to enterprise clinical devices

Physicians and staff nurses accustomed to the sleek design and intuitive interfaces of consumer smartphones often resist adopting traditional enterprise mobility devices, perceiving them as bulky or unintuitive. Clinical leadership is caught in a compromise between deploying consumer devices that doctors like but lack enterprise features, or standard rugged devices that meet IT needs but face low user adoption. This friction creates operational bottlenecks across the healthcare environment.

When clinicians refuse to use enterprise devices, hospitals experience significant operational bottlenecks and compromised patient data security. Relying on consumer smartphones leads to high costs from frequent replacements and lost productivity. Without durable devices tailored for clinical environments, IT departments struggle to manage the fleet, ultimately impacting the quality of patient care and facility efficiency.

The clinical device adoption challenge solution

The EM45 RFID Enterprise Mobile with its smartphone-like experience, combined with Identity Guardian, Guardian Cabinets, and Device Guardian Access Management, addresses the clinical mobility gap. This combination achieves high user acceptance and rapid adoption among physicians by mimicking a familiar consumer smartphone experience. At the same time, it delivers the robustness, enterprise manageability, and security required by hospital IT. This cohesive deployment bridges the divide between clinical preferences and technical requirements for modern healthcare facilities.

Potential benefits

Transitioning to Zebra solutions turns clinical mobility challenges into measurable operational success. Medical facilities experience improved workflows, stronger equipment security, and seamless technology deployment, driving tangible results across the entire hospital network.

High user adoption rates 

among doctors and nurses moving away from consumer smartphones

Retirement of legacy fleets 

and eliminating unmanageable consumer smartphones

 

 

How the solution works

Enabling advanced clinical data capture with familiar ergonomics

Clinicians need a device that feels natural in hand while executing complex workflows. The EM45 RFID provides a sleek, intuitive interface that creates a smartphone-like experience to drive rapid physician adoption. It also features a built-in RFID reader for seamless data capture, offering enterprise durability and manageability that IT departments require to maintain a secure and robust hospital fleet.

Securing user access for clinical workflows

Clinicians require secure and frictionless access to their applications. Identity Guardian supports multiple authentication options, including multifactor login, optional facial biometrics, and can also integrate with Single Sign-On (SSO) and Identity Providers (IdPs). This way, clinicians can sign in once and access supported applications without repeated manual logins. Identity Guardian reduces the burden of remembering multiple complex passwords while helping protect sensitive patient data and maintain the fast, intuitive experience that medical staff expect from their mobile technology.

Manage and store the device fleet

At the end of a long shift, securing and charging the mobile fleet is a critical step for hospital operations. Guardian Cabinets offer a secure, organized storage system that protects the technology investment. By providing a centralized location for device drop-off and charging, hospital IT can easily monitor inventory and keep the equipment ready for the next shift of medical professionals.

Controlling device distribution and tracking

To maintain accountability across the facility, administrators need visibility into who is using each piece of equipment. Device Guardian Access Management (DGAM) controls the check-out process, requiring users to authenticate before accessing a device from storage. This software tracking creates a clear chain of custody, reducing lost equipment and maximizing the availability of the clinical mobility fleet for daily care.

Securing the future of clinical mobility

Investing in these tailored mobility technologies delivers immediate operational value by reducing lost equipment and minimizing IT support tickets. Hospitals gain a secure, durable framework that supports advanced clinical workflows and drives long-term financial stability.

Let's discuss how Zebra's solution can work for you

Note:

Use case figures, savings estimates and images are illustrative only and may be derived from customer data, projections, or controlled testing. They do not represent guaranteed results, and actual outcomes will vary by application; customers should consult a Zebra sales representative to evaluate their specific environment.