Use Case

Strengthening supplier management by tracking delivery and quality issues


Tracking vendor reliability in manufacturing is challenging. Using the WT6400, RS2100, a Zebra handheld scanner, and the VS70 helps streamline operations, evaluate metrics accurately, and build a more resilient logistics network without subjective guessing.

An illustration of a connected worker equipped with Zebra wearable computers and ring scanners on both hands. The image demonstrates a high-efficiency workflow, where the associate can scan and handle materials simultaneously without needing to pick up and put down a traditional handheld device.

The cost of inadequate partner reliability

Monitoring vendor dependability and pinpointing partners who consistently fall short of quality expectations present a pervasive hurdle. Manufacturing networks rely on precise timing, yet late, incomplete, or mislabeled shipments frequently disrupt schedules. These supply chain breakdowns often stem from fragmented oversight and manual recordkeeping, leaving supervisors without the objective data required to hold partners fully accountable for their frequent daily delivery failures.

Consequently, these delays create severe operational bottlenecks across the entire production line. Manufacturers suffer from high costs associated with halted workflows and lost revenue from delayed customer fulfillments. Without a clear evaluation method, companies continue to absorb the financial burden of defective parts and unreliable vendor coordination day after day.

The supplier management solution

The WT6400, RS2100, a Zebra handheld scanner, and the VS70 create a connected supplier management solution that captures delivery, inventory, labeling, and quality data from receiving through component verification. By combining hands-free receiving, downstream scan capture, and automated visual inspection, teams gain a clearer view of supplier performance, resolve recurring issues faster, and reduce the risk of material shortages disrupting production.

Potential benefits

Shifting from subjective evaluations to objective oversight transforms logistical challenges into measurable business advantages. Using advanced tracking technologies delivers concrete and quantifiable operational improvements for the entire manufacturing workflow every single day.

Improved supplier performance

by highlighting areas of friction clearly 

Reduced supply chain disruptions

from addressing potential material bottlenecks proactively before they halt production

Stronger supplier relationships

through transparent factual conversations

 

 

How the solution works

A manufacturing worker uses a Zebra wearable scanner to capture data from individual components at a workbench. This hands-free scanning process provides effortless part traceability and feeds data into the quality management system, as shown on the nearby screen displaying a real-time supplier score. This solution helps error-proof assembly and provides granular visibility into every part.

Automate receiving workflows

When inbound materials arrive late, incomplete, or mislabeled, receiving teams need a reliable way to document what happened at the dock. The WT6400 supports that workflow by giving workers access to receiving tasks while they unload, verify, and stage materials hands-free. As activity is captured closer to the moment it happens, teams can reduce gaps in manual records, verify shipments more consistently, and create a clearer digital trail for evaluating supplier reliability.

Capture inbound scans hands-free

When shipments arrive late, incomplete, or mislabeled, receiving teams need to capture details without slowing the dock workflow. The RS2100 supports that process as part of a hands-free receiving setup with the WT6400, allowing workers to scan cartons, labels, and components while they continue unloading and verifying materials. Those scans help document item counts, lot details, and shipment discrepancies closer to the point of arrival, giving supervisors more consistent data to evaluate supplier reliability and identify recurring issues.

A Zebra machine vision system is shown analyzing a vehicle component on a conveyor. The fixed scanner automatically reads the part's unique identifier while simultaneously verifying a key feature, demonstrating a multi-point inspection process. The live image analysis is displayed for an operator, providing immediate feedback for process control and quality assurance.

Extend scan capture beyond the dock

Once receiving teams document what arrived and capture discrepancies at the dock, a handheld scanner keeps that supplier record connected as materials move to the next checkpoint. Workers can scan part labels or component identifiers during staging or component verification to confirm that the materials tied to a shipment match the correct production need. That added scan point helps close gaps between receiving and production, giving supervisors a more complete view of whether supplier issues started with late delivery, missing items, labeling errors, or component-level mismatches.

Inspect components visually upon arrival

The captured receiving data syncs with automated quality assessments driven by the Zebra VS70 machine vision camera. This smart imaging device can support OCR verification and etch defect detection, helping teams confirm component markings, identify marking issues, and catch defective items before they move into active production stages. Keeping substandard or incorrectly marked materials out of the process directly reduces downstream manufacturing friction and costly delays.

Build a more resilient operational network

Accurate, real-time performance tracking strengthens vendor oversight and helps manufacturers build a more resilient logistics network. This solution helps to lower operational expenses, reduce costly delays, and support continuous business growth.

Let's discuss how Zebra's solution can work for you

Note:

Use case figures, savings estimates and images are illustrative only and may be derived from customer data, projections, or controlled testing. They do not represent guaranteed results, and actual outcomes will vary by application; customers should consult a Zebra sales representative to evaluate their specific environment.