VisibilityIQ™ OneCare™

Set Your Sights on Greater Device Uptime

Device uptime, confidence, and savings — that’s what you get with Zebra OneCare™ maintenance plans. You protect business-critical devices and eliminate disruptions and unplanned repair expenses. But you need more. You need visibility that gives you insight into all of your support activities.

Zebra provides this and more. Included in your Zebra OneCare maintenance plan for Zebra Mobile Computing Devices and Scanners is VisibilityIQ™ OneCare™, offering that extra insight. From a single, customizable, cloud-based view, you gain access to repair reports to track issues, technical support cases, contracts, LifeGuard™ for Android™ security updates and more.

How-to-Videos, Manuals and Drivers

Learn More About Zebra VisibilityIQ™ OneCare™

  • Automated, Interactive Tool Replaces Manual Reporting

    Manual spreadsheets are cumbersome and time-consuming to create and manage. Don’t let last-minute management requests for repair and support reports catch you off guard. Our cloud-based tool brings detailed reporting to your fingertips and includes reporting for Service Contracts, Repair Lifecycle, On-Time Delivery, Repair Return Rate, Repair Repeat Rate, Top Repair Metrics, LifeGuard Analytics and Case Lifecycle.

  • Ensure Android Devices Are Protected with the Latest Lifeguard Security Updates

    You no longer have to guess which devices have the latest security patch updates. The LifeGuard Analytics Report lets you see devices by serial number that indicate potential vulnerabilities so you can take action to protect your business and ensure devices are running at optimum performance levels and compliant with data protection laws.

  • Repair and Support Reports at Your Fingertips

    More than data points, you gain insight into valuable and usable information related to repairs, cases, contracts and more, whether monthly, quarterly, or annual trending graphs. Leverage this information to help you improve your operations - from retraining staff to help minimize the rate and costs associated with no fault found repairs and tightening device security, to ensuring your plans don’t expire - VisibilityIQ OneCare gives you the knowledge you need to help you see and seize operational improvement opportunities.

Discover More Zebra Services

Zebra VisibilityIQ™

VisibilityIQ puts Zebra device data intelligence into your hands when and how you need it with different solutions and dashboards that provide you with the business intelligence needed to improve productivity and get the most out of your investment.

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VisibilityIQ™ Foresight

Zebra's VisibilityIQ Foresight provides predictive intelligence that can help operational staff anticipate recurring events and catch potential problems before they affect the bottom line.

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Zebra OneCare™ Maintenance Plans

More than just repair, Zebra protects your technology from the inside out—and the operational outcomes you expect from it.

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Note: Services and service availability may differ by region. FOR PRODUCT SKUS THAT ARE DESIGNATED NOT FOR SALE, SERVICE AND/OR USE OUTSIDE OF CHINA, THESE SKUS ARE ELIGIBLE FOR SERVICE COVERAGE ONLY IN MAINLAND CHINA FROM ZEBRA AND/OR ZEBRA AUTHORIZED CENTERS

Please contact your Zebra sales representative for details.