Better Communications. Greater Contributions.
- Retail
- Healthcare
- Manufacturing
Help Customers Now
Enable employees to quickly and accurately answer customers' questions at the push of a button.
Give Employees Job Flexibility
Give associates the ability to work in multiple roles via profiles preloaded with task lists, protocols and more–accessible on any enabled device.
Protect Your Staff
Keep your associates safe with emergency calling, Drop Detection*, a duress button and location services.
Accelerate Response to Patients
Route patient requests to the nearest available and most qualified staff member so the right help arrives faster and care is administered sooner.
Ensure Staff Safety
Track staff whereabouts at all times and be instantly alerted to emergency situations for a more secure workplace and safer environment for your employees.
Expand Coverage
Give staff the ability to cover multiple roles and departments, simply by accessing preset profiles on their devices. Such flexibility helps fill gaps and combat turnover.
Maximize Worker Safety
Receive real-time alerts to emergency situations, enabling swift response times. Allow drivers to use voice command for calls and messages to maintain focus on the road.
Streamline Communications
Send instant alerts to drivers about new priorities. Make it easy for dock managers and pickers to stay in touch using quick and reliable communication.
Enhance Customer Service
Reroute drivers to the closest client for speedier deliveries that meet customer expectations–and make the best use of your time and resources.
Put Answers in the Hands of Your Workers
- PTT Express
- PTT Pro
- PTT Premium
- Enterprise Voice
- All-in-One Solution
Quick Calls Create Efficient Workflows
Say goodbye to disjointed, disconnected communications. Workcloud Communication™ PTT Express is the cost-effective way to connect a small group of workers inside your four walls.
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Accelerate Voice Communication with Push-to-Talk
Instantly connect teams at the push of a button. Access reliable private or group voice calling using cellular data or Wi-Fi.
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Run On Your Zebra Android Devices
Get a clear connection for fast collaboration. PTT Express is designed to run exclusively and flawlessly on your Zebra Android devices.
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Deploy Right from the Box
Waste no time setting up PTT Express. No server or PBX integration is required. It’s fast, easy and ready to run as soon as you need it.
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Enable Cross-Device Communication
Shut down communication silos when you connect workers across departments with different types of Zebra mobile computers, handhelds, vehicle mounts and more.
Smarter Tools for Faster Work
Looking for even more ways to connect and collaborate? Workcloud Communication™ PTT Pro is the feature-rich solution that arms your front line with the power to use their mobile device to broadcast time-sensitive text, image or video messages to an individual or an entire team with one push of a button.
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Communicate Instantly with Push-to-Talk
At the touch of a button, access reliable voice calling and messaging between individuals using cellular data or Wi-Fi.
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Forgo Phone Tag and Slow Texting
Workcloud Communication PTT Pro offers instant enterprise-class communication that’s more efficient, more secure and faster than texting or calling.
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Use Your Own Device
Use Workcloud Communication PTT Pro on your Zebra Android devices or add it to third-party Android devices, iOS devices or your Windows desktop for easy adoption without an added expense.
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Monitor Workers’ Location and Availability
Know where your workers are at all times. Workcloud Communication PTT Pro's GPS tracking can spot your team on a map, whether at the workplace or out in the field.
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Enhance Worker Safety
Know when lone workers need help. Drop Detection sends you immediate alerts if their devices drop and they’re unresponsive.
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Expedite Responses
Ensure every employee is made aware of emergency situations. With Emergency Alert Prioritization, your alerts override any calls in progress so action can be taken right away.
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Support Multiple Languages
Accommodate everyone on your workforce with support for voice commands in 13 languages.
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Create a Smart, Connected Workplace
Connect third-party sensors and applications to workers’ devices. Our IoT integration service will alert workers of customers in need of assistance, extreme product temperature ranges and production line maintenance issues, among other things.
A Powerhouse Combination of PTT Pro and Profile Manager
Provide employees with maximum flexibility for work and role selection. Workcloud Communication PTT Premium keeps workflows intact and minimizes disruption on the front line. Give teams all the communication options they need to stay in touch and focused on the job.
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Push-to-Talk
Access reliable, instant PTT calling and multimedia messaging between individuals using cellular data or Wi-Fi.
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Enterprise-Grade Communication
Get faster, more efficient and secure communications on a trusted solution, rather than relying on personal devices.
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GPS
Track and locate workers near and far, in the aisle or out in the field.
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Device Sharing
Share devices with multiple employees and automatically configure each to match the individual worker’s role and needs.
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Configurable
Customize rules for each role, control feature access and more.
A Single Device for All Communication
Close communication gaps with powerful Business Phone System (BPS, commonly known as PBX) based voice calling features on Zebra mobile devices. Enable your front line to communicate and collaborate anytime, anywhere, without being tethered to their workstations with Workcloud Communication Enterprise Voice.
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Configure Your Way
Purchase as a standalone product or as an add-on to Workcloud Communication PTT Pro. Get automatic buttons for phone features or create your own, while you customize rules for each role, control access to features, contacts and more.
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Simplify Deployments
Plug into existing infrastructure for quick implementation to keep your workflows on track.
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Enable More Accurate Calling
Dynamically assign incoming calls to the right employee based on role, for fast, accurate responses.
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Speed Up Training
Eliminate the need for extensive onboarding with simplified phone features such as the ability to manage up to four different extensions and join groups on the fly.
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Customize for Your Workforce
Create the best voice experience for your teams by designing the interface with features and functions that make the most sense for your business.
Remove the Barriers to Collaboration
Maximize your front-line potential with the most complete Workcloud Communication offering, packed with all the functions and features of Workcloud Communication PTT Premium and Workcloud Communication Enterprise Voice.
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Combine Powerful Capabilities
Form synergies and unlock untapped potential when you combine Workcloud Communication PTT Premium and Workcloud Communication Enterprise Voice in one integrated communication platform—all from a single pane of glass.
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Unburden Workers from Multiple Devices
Share devices with multiple employees and automatically configure each to match the individual worker’s role and needs.
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Take and Make Calls on the Go
With the Workcloud Communication Enterprise Voice add-on, minimize hold times and speed up workflows by automatically routing incoming calls to the right department or to a specific person.
In 2020, we used Workcloud Communication 165 million times. That’s 165 million times I didn’t have to run three aisles over to find somebody or.…165 million times I didn’t have to say to the customer, ‘I don’t know.’ It is a big, big change for us and one that our associates absolutely love.
ArcBest Advances Employee Satisfaction with Zebra Workcloud Communication
Read how ArcBest gained happier, more productive employees.
Lowe’s Streamlines Operations and Bolsters Omnichannel Capabilities
Find out how Lowe’s increased their Net Promoter scores with Workcloud Communication.
More Ways to Enhance the Front Line
Add these proven complementary solutions to connect your front line so they can communicate, collaborate and work their best.
