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Wireless Analyzer Support

(formerly known as WorryFree Wi-FI)

Wireless Analyzer is a full-functional real-time Wi-Fi Analysis and troubleshooting tool to help analyze and resolve Wi-Fi issues from a mobile device standpoint. It packages multiple troubleshooting capabilities:

  • RF network scanning
  • Device Wi-Fi coverage monitor
  • End-to-end Wi-Fi connectivity analysis
  • Roaming analysis
  • Voice analysis and data log, including packet captures

It allows analysis of issues in real-time background mode while the device is used for regular productivity purposes.

Wireless Analyzer screenshots

+ Documentation

Manuals

+ Device Compatibility for Android 13

Wireless Analyzer comes preloaded on supported devices with respective minimum Zebra OS’s

  Wireless Analyzer for Android 13 on Wifi6E devices Wireless Analyzer for Android 13 on Wifi6 devices Wireless Analyzer for Android 13 on Wifi5 devices
Android 13 (GMS)
Requires build
13-09-16 or later
TC53TC73    
Android 13 (GMS)
Requires build
13-11-17 or later

and
Requires Mobility DNA Enterprise license
TC22, TC27    
Android 13 (GMS)
Requires build
13-15-24 or later

and
Requires Mobility DNA Enterprise license.
    TC21, TC21-HC,
TC26,
TC26-HC
Android 13 (GMS)
Requires build
13-18-19 or later
  TC52ax, TC52ax-HC CC600CC6000PS20TC52TC52-HCTC52xTC52x-HCTC57TC57xTC72TC77WT6300

Notes

  • The Zebra Wireless Analyzer is largely an Admin/Technical power tool Application, which shall be prohibited for end-user access. If mishandled, it can interrupt the Wi-Fi connectivity and performance of the device.
  • The Zebra Wireless Analyzer is an Application User Interface for the purposes of viewing and operating its supported features directly on the device.  It is not communicating with or uploading data to any centralized service solution.
  • The Zebra Wireless Analyzer version is built-in inside the Zebra Product “Build Number” (version) It can be upgraded, and is upgraded anyhow from time to time, with upgraded Product “Build number”. 
  • The Zebra Wireless Analyzer is Disabled by default in the Zebra device SW. It can be Enabled and Disabled at any time manually from the Application User Interface if the Application is allowed and accessible for use.
  • The Zebra Wireless Analyzer includes multiple independent features targeting different purposes and use cases, detailed inside the “Administrator User Guide” document, linked from the MANUALS section above.
  • Operational Limitation: If the Zebra’s “Wireless Insights” product is deployed at the same deployment under a centralized monitoring solution of certain Zebra’s Partners, then the Zebra Wireless Analyzer Application should not be used on a device that is currently enabled in runtime by the centralized solution, unless used by a trained Zebra personnel or guidance.

+ DEVICE COMPATIBILITY for ANDROID 11, 10, and Oreo

Wireless Analyzer comes preloaded on supported devices with respective minimum Zebra OS’s

  Wireless Analyzer for Android 11 on Wifi6E devices Wireless Analyzer for Android 11 on Wifi6 devices Wireless Analyzer for Android 11 on
Wifi5 devices
Wireless Analyzer for Android 10 Wireless Analyzer for Android Oreo

Android 11 (GMS)

Requires base build 11-17-16.00-RG-U00-STD-ATH-04 or later

TC53, TC58
TC73TC78
       

Android 11 (GMS)

Requires build 11-33-08 or later

  TC52ax, TC52ax-HC, MC3300ax      

Android 11 (GMS)

Requires build 11-17-20 or later

and
Requires Mobility DNA Enterprise license.

  ET40, ET40-HC, ET45, ET45-HC      

Android 11 (GMS)

Requires base build 11-16-05.00-RG with LifeGuard 83 or later

    CC600, CC6000, EC30, EC50, EC55, ET51, ET56, L10A, MC3300x, MC3330xR, MC3390xR, MC9300, PS20, TC52, TC52-HC, TC52x, TC52x-HC, TC57, TC57x, TC72, TC77, TC8300, VC8300, WT6300    

Android 11 (GMS)

Requires base build 11-16-05.00-RG with LifeGuard 83 or later,

and
Requires Mobility DNA Enterprise license.

    MC2200, MC2700, TC21, TC21-HC, TC26, TC26-HC    

Android 10 (GMS)

Requires base build 10-16-10.00-QG with LifeGuard 104 or later

      CC600, CC6000, EC30, ET51, ET56, L10A, MC3300x, MC3330xR, MC9300, PS20, TC52, TC52-HC, TC52x, TC52x-HCTC57, TC72, TC77, TC8300, VC8300, WT6300  

Android 10 (GMS)

Requires base build 10-16-10.00-QG with LifeGuard 104 or later,

and
Requires Mobility DNA Enterprise license

      MC2200, MC2700, TC21, TC21-HC, TC26, TC26-HC  

Android Oreo (GMS)

Requires base build 02-52-21 with LifeGuard U05 or later

        MC3300, MC3300R, TC51, TC51-HC, TC56, TC70x, TC75x, VC80X

Notes

  • The Zebra Wireless Analyzer is largely an Admin/Technical power tool Application, which shall be prohibited for end-user access. If mishandled, it can interrupt the Wi-Fi connectivity and performance of the device.
  • The Zebra Wireless Analyzer is an Application User Interface for the purposes of viewing and operating its supported features directly on the device.  It is not communicating with or uploading data to any centralized service solution.
  • The Zebra Wireless Analyzer version is built-in inside the Zebra Product “Build Number” (version) It can be upgraded, and is upgraded anyhow from time to time, with upgraded Product “Build number”. 
  • The Zebra Wireless Analyzer is Disabled by default in the Zebra device SW. It can be Enabled and Disabled at any time manually from the Application User Interface if the Application is allowed and accessible for use.
  • The Zebra Wireless Analyzer includes multiple independent features targeting different purposes and use cases, detailed inside the “Administrator User Guide” document, linked from the MANUALS section above.
  • Operational Limitation: If the Zebra’s “Wireless Insights” product is deployed at the same deployment under a centralized monitoring solution of certain Zebra’s Partners, then the Zebra Wireless Analyzer Application should not be used on a device that is currently enabled in runtime by the centralized solution, unless used by a trained Zebra personnel or guidance.

+ Discontinued Versions

Manuals

  • WorryFree Wi-Fi Analyzer 3.4.x Administrator Guide for Android (en)

    Available on TC52, TC57, TC72, TC77, PS20, EC30, TC83, MC93, VC83, L10A, CC6000. MN-003673-01 Rev. A

    Download 4 MB
  • WorryFree WiFi Analyzer 3.0.x Administrator Guide for Android (en)

    Available on MC33, TC51, TC51-HC, TC56, TC70x, TC75x. MN-003373-02 Rev. A

    Download 4 MB
  • WorryFree WiFi Analyzer 3.2.x Administrator Guide for Android (en)

    Available on MC33, TC51, TC51-HC, TC56, TC70x, TC75x, VC80x. MN-003674-01 Rev. A

    Download 5 MB

How-To Videos for Accessories

Device Compatibility

Discontinued Wireless Analyzer comes preloaded on zebra devices with respective minimum Zebra OS’s

  WFW Analyzer version 3.4.x WFW Analyzer version 3.2.x WFW Analyzer version 3.0.x
Android Oreo TC52, TC57, TC72, TC77, PS20, EC30, TC83, MC93, VC83, L10A, CC6000    
  MC33, TC51, TC51-HC, TC56, TC70x, TC75x, VC80x  

Android Nougat

    MC33, TC51, TC51-HC, TC56, TC70x, TC75x

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