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Zebra Dimensioning™ Support

Zebra Dimensioning - Mobile Parcel

Zebra mobile parcel dimensioning solutions provide contactless dimensioning of regular parcels in multiple settings with metrological certification-level accuracy, leveraging innovative integrated time of flight sensors in listed Zebra terminals. 

Certified Mobile Parcel

The Certified Mobile Parcel solution is legal for trade in applicable regulatory geographies, enabling Zebra customers to charge their own customers based on the certified accuracy of the dimensions captured. 

Mobile Parcel

The non-certified version of the mobile dimensioning client has the same level of accuracy but is not ’legal for trade’. A non-certified solution cannot be upgraded to certified as initial type approval is a factory operation.

The mobile dimensioning client application is typically integrated with Line of Business applications through a set of APIs, making dimensioning capture similar for a user to the reading of a barcode with the resulting data automatically consumed by the connected applications without transcription error.

This support page contains vital information, documentation and downloads to smooth staging, integration, operation and ongoing usage, together with APIs, regulatory approvals, applicable software releases and authorized downloads.

+ Non-Certified Mobile Parcel Download

The non-certified version of the mobile dimensioning client has the same level of accuracy but is not ’legal for trade’. A non-certified solution cannot be upgraded to certified as initial type approval is a factory operation. 

Non Certified Mobile Parcel is only available on TC53/TC58/TC73/TC78 Premium SKU.  Non Certified Devices comes with  preloaded  latest Non Certified Dimensioning Software from Factory.

- Software

Installation Requirements

Please update to 1.3.0.0 dimensioning software before upgrading to the Android 13 Operating System. More details on Release Notes.

Please refer to the Mobile Parcel Installation Guide in the Manuals section.

Versions

 All Region

+

Version 1.3.0.0

Release Date: 

September 2023

Device Compatibility

This software has been approved for use with the devices listed in Release Notes:

Documentation

Mobile Parcel v1.3.0.0 Release Note Download 188 KB

Software

MP_NONCERTIFIED_1_3_0_0_20230901.zip

 Download 12 MB

+

Version 1.2.0.0

Release Date: 

May 2023

Device Compatibility

This software has been approved for use with the devices listed in Release Notes:

Documentation

Mobile Parcel v1.2.0.0 Release Note Download 255 KB

Software

MP_NONCERTIFIED_1_2_0_0_20230117.zip

 Download 14 MB

+

Version 1.0.0.0

Release Date: 

October 2022

Device Compatibility

This software has been approved for use with the devices listed in Release Notes:

Documentation

Mobile Parcel v1.0.0.0 Release Note Download 274 KB

Software

MP_NONCERTIFIED_1_0_0_0_20220825.zip

 Download 14 MB

Manuals

+ Certified Mobile parcel

Certified Premium models are certified by national or regional metrological regulators. This means a user can charge a customer based on the certified results obtained. This is NOT the case with non-certified premium models although the software is functionally similar.

Certified Mobile Parcel software is only available on TC53/TC58/TC73/TC78 Certified Premium models.

Certified Devices comes preloaded with latest Certified Mobile Dimensioning Software from Factory.

Standard Premium models cannot be upgraded to Certified models.

For new releases of Certified Mobile Parcel software, please complete the online form requesting your preferred download. You will need to complete the details to confirm your authorization.

If a new release of the software is designated metrological, following download and installation, the device(s) must be re-placed in trade before they are considered legal for trade. Please consult with your reseller/integrator or regional or national metrological regulators.

Due to metrological regulatory ‘Place In Trade’ requirements, only Certified Parcel models can request Certified Mobile Parcel software.

- Certified Mobile Parcel Release Notes

Installation

Please update to 1.3.0.0 dimensioning software before upgrading to the Android 13 Operating System. More details on Release Notes.

Please refer to the Mobile Parcel Installation Guide in the Manuals section.

Versions

 Australia and New Zealand (AU, NZ) Region

+

Version 1.3.0.0

Release Date: 

September 2023

Device Compatibility

Please refer to Release Notes for a list of compatible devices.

Documentation

Certified Mobile Parcel v1.3.0.0 for AU and NZ Release Note Download 169 KB

+

Version 1.1.0.0

Release Date: 

April 2023

Device Compatibility

Please refer to Release Notes for a list of compatible devices.

Documentation

Certified Mobile Parcel v1.1.0.0 for AU and NZ Release Note Download 304 KB

 European Union (EU) Region

+

Version 1.3.0.0

Release Date: 

September 2023

Device Compatibility

Please refer to Release Notes for a list of compatible devices.

Documentation

Certified Mobile Parcel v1.3.0.0 for EU Release Note Download 191 KB

+

Version 1.1.0.0

Release Date: 

March 2023

Device Compatibility

Please refer to Release Notes for a list of compatible devices.

Documentation

Certified Mobile Parcel v1.1.0.0 for EU Release Note Download 271 KB

 United Kingdom (UK) and Rest of World (ROW) Region

+

Version 1.3.0.0

Release Date: 

September 2023

Device Compatibility

Please refer to Release Notes for a list of compatible devices.

Documentation

Certified Mobile Parcel v1.3.0.0 for UK/ROW Release Note Download 192 KB

+

Version 1.1.0.0

Release Date: 

March 2023

Device Compatibility

Please refer to Release Notes for a list of compatible devices.

Documentation

Certified Mobile Parcel v1.1.0.0 for UK/ROW Release Note Download 271 KB

 United States (US) Region

+

Version 1.3.0.0

Release Date: 

September 2023

Device Compatibility

Please refer to Release Notes for a list of compatible devices.

Documentation

Certified Mobile Parcel v1.3.0.0 for US Release Note Download 193 KB

+

Version 1.1.0.0

Release Date: 

January 2023

Device Compatibility

Please refer to Release Notes for a list of compatible devices.

Documentation

Certified Mobile Parcel v1.1.0.0 for US Release Note Download 293 KB

Manuals

+ Metrological Regulatory Approvals

Applicable models:

  • TC53 (Certified Premium models, Android 11)
  • TC58 (Certified Premium models, Android 11)
  • TC73 (Certified Premium models, Android 11)
  • TC78 (Certified Premium models, Android 11)
Metrological Regulatory Approval Bodies
Region Country TC53 TC58
EMEA Austria EU EU
EMEA Belgium EU EU
EMEA Bulgaria EU EU
EMEA Croatia EU EU
EMEA Cyprus EU EU
EMEA Czech Republic EU EU
EMEA Denmark EU EU
EMEA Estonia EU EU
EMEA Finland EU EU
EMEA France EU EU
EMEA Germany EU EU
EMEA Greece EU EU
EMEA Hungary EU EU
EMEA Ireland EU EU
EMEA Italy EU EU
EMEA Latvia EU EU
EMEA Lithuania EU EU
EMEA Luxembourg EU EU
EMEA Malta EU EU
EMEA Netherlands EU EU
EMEA Poland EU EU
EMEA Portugal EU EU
EMEA Romania EU EU
EMEA Slovakia EU EU
EMEA Slovenia EU EU
EMEA Spain EU EU
EMEA Sweden EU EU
EMEA Iceland EU EU
EMEA Liechtenstein EU EU
EMEA Norway EU EU
EMEA Switzerland EU EU
UK United Kingdom OIML OIML
NA Canada MC MC
NA USA NTEP NTEP
APAC Australia NMI NMI
APAC New Zealand MBIE MBIE

ZEBRA ONECARE™ 

For high uptime and availability, we can help your business ensure its Zebra mobile computers, bar code scanners, RFID devices and wireless LAN (WLAN) infrastructure are online and ready for business.

M

VisibilityIQ™ OneCare™ 

VisibilityIQ™ OneCare™ provides critical operational information to give you insight into key repair KPIs, service levels and repair service performance.

Free to customers with a Zebra OneCare™  active contract.

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