Scanner Management Service for Windows

The Scanner Management Service (SMS) enables your enterprise to remotely manage its Zebra scanners. In addition to accessing asset tracking information and statistics, the SMS (which runs on the scanner’s host PC) can remotely set parameters and update firmware. Providing your enterprise maximum flexibility, the SMS can operate in an automated, unattended manner with no operator intervention required. 


How-To Videos

SMS for Windows 7.0, 8.0, 8.1, 10.0 (32 and 64 bit) and Windows XP (32 bit)

Installation Requirements

Pentium Dual-Core E214 1.6GHz or Pentium Mobile Dual-Core T2060 or Pentium Celeron E1200 1.6GHz

  • 2GB RAM 1.2 GB free hard drive space
  • USB port, 1.1 or higher, for the connection of USB Scanners





Release Date: 

September 2017

Device Compatibility

This software has been approved for use with the following devices:
  • - DS3508 Series of Rugged 1D 2D Imager Scanners
  • - DS3608-DP DS3678-DP Ultra Rugged Scanners
  • - DS3608-ER DS3678-ER Ultra Rugged Scanners
  • - DS3608-HD DS3678-HD Ultra Rugged Scanners
  • - DS3608-HP DS3678-HP Ultra Rugged Scanners
  • - DS3608-SR DS3678-SR Ultra Rugged Scanners
  • - DS4208
  • - DS457 Series
  • - DS6707
  • - DS6708
  • - DS6878-DL
  • - DS6878-HC
  • - DS6878-SR Cordless Bluetooth 2D Imager
  • - DS8178-HC
  • - DS8178-SR
  • - DS9208 Omnidirectional Hands-Free Presentation Imager
  • - LI2208
  • - LI4278
  • - LS3408-ER Rugged Bar Code Scanner
  • - LS3408-FZ Rugged Bar Code Scanner
  • - LS3578-ER Rugged Bar Code Scanner
  • - LS3578-FZ Rugged Bar Code Scanner
  • - LS9203i General Purpose Bar Code Scanner
  • - LS9208i General Purpose Bar Code Scanner
  • - MP6000 Scanner Scale
  • - MX101-SR00004ZZWR
  • - MiniScan MS4400 Fixed Mount Bar Code Scanner
  • - Symbol DS3578 Series
  • - Symbol DS9808 Hybrid Presentation Imager
  • - Symbol LS2208 General Purpose Bar Code Scanner
  • - Symbol LS3008 Rugged Bar Code Scanner
  • - Symbol LS4208 General Purpose Bar Code Scanner
  • - Symbol LS4278 Cordless General Purpose Bar Code Scanner
  • - Symbol LS7708 General Purpose Presentation Scanner
  • - Symbol LS7808 General Purpose Bar Code Scanner
  • - Symbol LS9203 General Purpose Bar Code Scanner
  • - Symbol LS9208 General Purpose Bar Code Scanner


Zebra Scanner Management Service (SMS) v4.0 for Windows Release Notes Download 132 KB



Scanner Management Service for Windows 32bit

 Download 22 MB

Scanner Management Service for Windows 64bit

 Download 21 MB


  • Scanner Management Services (SMS) User Guide, English


    Download 1 MB


For maximum uptime and availability, we can help your business ensure its Zebra mobile computers, bar code scanners, RFID devices and wireless LAN (WLAN) infrastructure are online and ready for business.



Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.

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