Total Devices Report. A new report that provides a view of devices in different states (in operation, in repair, in transit, or in spare pool)
Out of Contact Aging Report. Identify devices that may potentially be unutilized, lost, or stolen – according to the length of time they’ve been out of contact
Utilization Right-Sizing Report. See the number of devices and their utilization levels to see where you may need to add or move inventory to sites where they’re needed most
WLAN Signal Report. Use device data to identify potential network signal strength issues down to access point level that may be impacting the productivity of your teams
4 additional Repair Reports are available to add to your dashboard:
Repair Return Rate report shows the number of devices returned for repair, and categorizes those repairs into physical damage, NTF, and failures. It tracks the no trouble found (NTF) rates by product model over 12 months. The report alerts when the NTF rate for any product model exceeds 5% in a calendar quarter.
Repair Repeat Rate report provides trending information for repaired devices that have been returned to Zebra’s Repair Depots within 30 days of previous repair. Includes percentages for both repeat gross (failure & NTF) and repeat net (failure only).
On Time Delivery (OTD) report shows trend information for repaired or replaced devices were shipped on-time to the customer.
Top Repair Metrics report provides graphical ranking of top: sites, problems, faults, faults on damage units, repeat problems, and repeat faults.
New features make your reports’ insights more actionable, graphical and customizable.
Your company’s site hierarchy (as defined within your corporate MDM) is available for use in all reports, so you can select and filter globally or by country, state, city, or site
Site-level operational insights are now provided, as well as device-level data
Email notifications and dashboard alerts can be set up to inform you when user-defined thresholds are crossed
Use pre-defined and user-created grouping tags to customize reports for sets of devices that share a common property – including site, model, and user