ZD420c Desktop / ZD420-HC Healthcare Printer Support
In addition to the printer support and repair resources on this page, also see the following:
Specifications Search | Printer Accessories | Printer Parts | Supply Selector
Product registration is no longer necessary. Retain proof of purchase for warranty confirmation.
How-To Videos for ZD420c
Manual Print Darkness Adjustment
Getting Started
Installing and Using the Serial Option
Removing the Ethernet Option
Changing Media
Repacking your printer for shipment or service
Cleaning the Printer
Manual Print Width Adjustment
Installing and Using the Dispenser Option
Changing Ribbon
Manual Media Calibration
Getting Started
Media Calibration
Installing and Using the Ethernet Option
Printing a Configuration Report
Cleaning the Printhead
Identifying the features of your printer
Using the Zebra Print Touch™ feature
Removing the Serial Option
Unpacking your printer
Cleaning/Changing the Platen
Changing the Printhead
Installing and Using the Cutter Option
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Unrestricted
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Demoware
Restricted
Subscription
Drivers
Recommended
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OLE for Retail POS (OPOS)
Version 1.14.1.110
Download 9 MB OPERATING SYSTEM: Windows 10, Windows 7, Windows 8.1 View release notes
Use this driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
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ZDesigner v. 5 Driver for Windows
Compatible with ZebraDesigner 2 (v. 5.1.16.7228).
Download 13 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
For use with ZPL, CPCL and EPL printer command languages and/or legacy printers.
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ZDesigner v. 8 Driver for Windows
Compatible with ZebraDesigner 3 and prior versions, (v. 8.2.1.18006).
Download 11 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2012 (32 and 64 bit) Compatible View release notes
Supports current Zebra printers (ZPL printer command language/printers running Link-OS).
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Zebra Setup Utilities for Windows
Recommended driver installation and configuration utility (v. 1.1.9.1289).
Download 12 MB OPERATING SYSTEM: Windows 7 (32 and 64 bit), Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2012, Windows 8.1 (32 and 64 bit), Windows Server 2019 (64 bit), Windows Server 2008R2 (32 and 64 bit) View release notes
third-party
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Information about CUPS Driver for non Kiosk printers
Download 476 KB OPERATING SYSTEM: Unix & Mac OS, Linux
Firmware
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ZDownloader
Firmware Download Utility (for use with Firmware, Special Firmware and Service Packs)
Download 14 MB
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V84.20.22Z.zip (released 31-Aug-2020)
Link-OS v6.3 for ZD410, ZD420 and ZD620 printers
Download 31 MB View release notes
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Link-OS v 6.3 MIB file for SNMP
Download 273 KB
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PDF Direct v206
Download 6 MB
Software
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Airwatch Connector Support
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Example Files: WML, XML and ZBI
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PDF Direct - Virtual Device Support
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Printer Fonts
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PrintSecure Administration Files
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Profile Manager Enterprise Support
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SOTI MobiControl Connector Support
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ZDownloader
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Zebra Basic Interpreter (ZBI)
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Zebra Setup Utilities Printer Setup Utilities Support
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ZebraDesigner 2 Software Support
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ZebraDesigner 3 Software Support
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ZebraDesigner for Developers 3 Software Support
Manuals
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ZD420 Guia de Configuração (pt-BR)
212496-091 Rev. A
Download 3 MB
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ZD420c Setup Guide (en, es, fr)
212496-102 Rev. A
Download 3 MB
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ZD420c Print Resolution Upgrade (ww)
212507-002 rev. A
Download 4 MB
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ZD420c Setup Guide (en, es, fr)
212496-102 Rev. A
Download 3 MB
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ZD420 安装指南 (zh-CN)
212496-061 Rev. A
Download 4 MB
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ZD420c Setup Guide (en, es, fr)
212496-102 Rev. A
Download 3 MB
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ZD400 系列 中国RoHS 材料声明
P980591-118 rev. A
Download 286 KB
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ZD620, ZD420, ZD410 Regulatory Guide (ww)
212462-003 Rev. A
Download 1 MB
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ZD Series Battery Option (ww)
212681-001
Download 3 MB
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ZD620T ZD420T Battery Power Base (ww)
212688-001
Download 385 KB
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ZD420 Dispenser Option
212503-001 Rev. A
Download 5 MB
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ZD620 und ZD420 Benutzerhandbuch (de)
212485-033 Rev. A
Download 59 MB
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ZD620 et ZD420 Guide d’utilisation (fr)
212485-023 Rév.A
Download 59 MB
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ZD620 e ZD420 Guida per l'utente (it)
212485-053 Rev. A
Download 59 MB
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ZD620 и ZD420 Руководство пользователя (ru)
212485-153 Вер. A
Download 59 MB
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ZD420 Ethernet Module Option
212506-001 Rev. A
Download 2 MB
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ZD620 和 ZD420 使用者指南 (zhtw)
212485-263 修訂 A 版
Download 59 MB
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ZD620 - ZD420 Manual do usuário (pt)
212485-093 Rev. A
Download 22 MB
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ZD620 ו-ZD420 מדריך למשתמש (he)
212485-343 מהדורה A
Download 59 MB
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ZD620 및 ZD420 사용자 설명서 (ko)
212485-083 개정 A
Download 59 MB
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ZD620 和 ZD420 用户指南 (zhcn)
212485-063 修订版 A
Download 59 MB
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ZD Series Media Adapters (ww)
212548-002 rev. A
Download 1 MB
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ZD620 および ZD420 ユーザー・ガイド (jp)
212485-073 改訂 A
Download 59 MB
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ZD420 Cutter Option
212504-001 Rev. A
Download 6 MB
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ZD420 Serial Port Option
212505-001 Rev. A
Download 2 MB
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ZD620 i ZD420 Korisnički vodič (hr)
212485-233 Rev. A
Download 59 MB
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ZD620 and ZD420 Users Guide (en)
212485-003
Download 22 MB
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ZD620 - ZD420 Guía del usuario (es)
212485-043 Rev. A
Download 22 MB
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ZD620 i ZD420 Korisnički vodič (sr)
212485-383 Rev. A
Download 59 MB
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ZD620 ve ZD420 Kullanıcı Kılavuzu (tr)
212485-243 Rev. A
Download 59 MB
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Wireless Quick Start Guide
P1050133-005
Download 1 MB
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Link-OS Profile Manager Installation Guide
P1065697-002
Download 5 MB
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Zebra SOTI Connector User Guide
P1071336-002 Rev.A
Download 955 KB
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Airwatch Connector User Guide
P1058563-007
Download 16 MB
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Virtual Device-PX User Guide (en)
P1100296-001
Download 2 MB
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Virtual Device-L User Guide (en)
P1074583-004
Download 3 MB
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Virtual Device User Guide-O (EN)
P1059537-003 Rev. A
Download 3 MB
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Virtual Device User Guide-M (EN)
P1072179-003 Rev. A
Download 3 MB
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Printer Profile Manager Enterprise Installation Guide
P1094238-004
Download 3 MB
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Zebra Link-OS Printer Profile Manager Enterprise User Guide
P1094865-004
Download 1 MB
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Zebra Programming Guide
P1099958-003
Download 8 MB
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Zebra CartScan Setup and Usage Guide for Version 2.1 (en)
MN-003110-03 Rev. A
Download 2 MB
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Guide to Cleaning and Disinfecting Zebra Healthcare Printers (en)
P1066640-002 Rev. A
Download 1 MB
Knowledge Articles
Visit the Support Community for access to Zebra's complete knowledge base.
ZEBRA ONECARE
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REQUEST A REPAIR
Zebra offers repair services for products that are under warranty, covered by a service contract or through a time-and-material-based charge.