Leading Bolivian pharmacy chain leverages mobile store inspections across 100+ stores
DEDHAM, Mass. – Jan. 7, 2021 – Reflexis Systems (now part of Zebra Technologies), the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced Farmacorp has selected Reflexis Q-Walk to streamline on-site inspections and automatically prescribe corrective tasks. Farmacorp, one of Bolivia’s largest pharmacy chains, will deploy the store audit mobile solution in more than 100 stores in Bolivia.
Farmacorp plans to leverage Reflexis Q-Walk to automate its on-site inspection and audit processes, giving field managers intelligent, location-specific reports. With this real-time data, managers can drill down and quickly understand how a specific location is performing compared to corporate expectations and peer stores, helping them prioritize which locations to visit.
“We’re excited to work with Reflexis Systems to modernize our in-store inspections and take real-time, corrective actions,” said Andrés Valdivieso, CIO, Farmacorp. “Q-Walk’s mobile capabilities will unleash our front-line associates to respond quickly to resolve any identified issues, improving the customer experience.”
Q-Walk will enable managers to create standardized question sets and surveys for all critical functions at locations, including cleanliness, merchandising sets, loss prevention and compliance. With mobile on-site audits, field managers can more consistently identify non-compliance while corporate stakeholders have real-time visibility into inspection results and corrective actions.
“We’re delighted to welcome Farmacorp to the Zebra/Reflexis family,” said Prashanth Palakurthi, Founder, Reflexis Systems. “Reflexis Q-Walk will enable the Farmacorp team to simplify and mobilize the store inspection and audit process. Farmacorp managers will be able to drive more consistent actions and ensure best practice across all stores.”
- Farmacorp, one of Bolivia’s largest pharmacies, has selected Reflexis Q-Walk to streamline on-site audits and inspections leveraging mobile capabilities.
- Farmacorp will implement Q-Walk at more than 100 stores across Bolivia.
- The recent acquisition of Reflexis Systems by Zebra Technologies empowers teams to drive value by simplifying communications, enhancing task execution and aligning labor with demand via AI-powered forecasting.
ABOUT ZEBRA TECHNOLOGIES
Zebra (NASDAQ: ZBRA) empowers the front line in retail/ecommerce, manufacturing, transportation and logistics, healthcare, public sector and other industries to achieve a performance edge. With more than 10,000 partners across 100 countries, Zebra delivers industry-tailored, end-to-end solutions to enable every asset and worker to be visible, connected and fully optimized. The company’s market-leading solutions elevate the shopping experience, track and manage inventory as well as improve supply chain efficiency and patient care. In 2020, Zebra made Forbes Global 2000 list for the second consecutive year and was listed among Fast Company’s Best Companies for Innovators. For more information, visit www.zebra.com or sign up for news alerts. Participate in Zebra’s Your Edge blog, follow the company on LinkedIn, Twitter and Facebook, and check out our Story Hub: Zebra Perspectives.
ABOUT REFLEXIS SYSTEMS
Reflexis Systems (now part of Zebra Technologies), is the leading provider of intelligent workforce management, execution and communication solutions for multi-site organisations in retail, food service, hospitality and banking. The Reflexis ONE™ intelligent work platform is used by our customers across the globe to simplify execution, improve communication and optimise labour decisions. Today, over 275 leaders in retail, food service, hospitality and banking are leveraging Reflexis ONE™ to achieve measurable improvements in customer engagement & employee productivity and retention. Reflexis Systems is headquartered in Dedham, Massachusetts and has offices in Atlanta, Columbus, London, Düsseldorf, and Pune (India), with additional sales presence across Europe and Latin America. For further information, please visit www.Reflexisinc.com.
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Farmacorp is a national pharmaceutical retail chain in Bolivia. It is currently the nation’s largest, fastest growing and most recognizable pharmaceutical retail chain with 137 locations. Farmacorp pioneered the pharmaceutical market by giving its customers a perfect level of service for the past 80 years based on a combination of values, work, commitment and dedication. Farmacorp is constantly working to expand its mission of service excellence to help make life easier for its customer, by providing modern and innovative pharmacies and services nationwide.
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