By Andre Luecht | Sept 26, 2025

Real-Time Visibility and Workforce Connectivity Transform Logistics Operations

Transportation & logistics (T&L) leaders confront a fast-moving landscape where agility and precision define success. Our study titled, “Impact of Intelligent Operations” which was done in collaboration with Oxford Economics offers fresh insights into how intelligent operations transform this vital industry.

For decision-makers managing the complexities of supply chains, the study highlights how connected frontlines, asset visibility and intelligent automation create opportunities for sustainable growth and resilience.

The study emphasizes that organizations using real-time data and advanced technologies gain significant operational advantages. These findings provide a clear pathway for T&L organizations to tackle challenges, anticipate disruptions, and deliver exceptional results today and into the future.

Real-Time Data Fuels T&L Success

The study reveals that 70% of T&L executives have made meaningful improvements in inventory management as a foundational strategy for improving operations. In a sector where supply chains often span the globe, real-time insights empower organizations to maintain control and consistently meet customer expectations through more intelligent operations.

By deploying technologies such as mobile computers, barcode scanners, RFID readers and predictive analytics software, organizations can significantly improve visibility and operational efficiency. According to the study, T&L organizations that optimized  inventory management workflows reported an average 3.4-percentage-point increase in revenue growth and a 2.2-percentage-point boost in productivity annually, compared to those that did not. 

Empowering the Frontline Workforce

The success of T&L operations relies heavily on frontline workers. Drivers, warehouse teams, and logistics coordinators play critical roles, and their effectiveness depends on access to connected tools. The study highlights how workflow optimizations driven by connected technologies significantly enhance productivity, with T&L organizations reporting up to a 21% improvement in employee output over the past two years.

At Zebra Technologies, we focus on equipping frontline teams with tools that enable real-time collaboration and informed decision-making. Rugged mobile devices such as handheld, wearable, and mobile computers, as well as real-time location systems enhance workflows by minimizing downtime and ensuring consistent movement of goods.

The study emphasizes how equipping frontline teams with advanced tools enable organizations to address issues proactively, improving inventory and order accuracy, reducing routing time and improving operational outcomes. By fostering collaboration and streamlining efficiency, connected frontline technologies help organizations sustain momentum even when faced with challenges. According to the study, the most-cited benefits included 66% saying they had a reduction in routing time.

Automation Simplifies Complexity

Logistics operations often involve intricate processes, but intelligent automation simplifies complexity and drives clarity. The study shows how automated systems improve accuracy, mitigate risks, and allow employees to focus on higher-value tasks.

Organizations that adopted automation technologies, such as autonomous mobile robots (AMRs), reported significant improvements in operational efficiency. According to the study, automating repetitive tasks such as sorting and picking freed employees to focus on strategic priorities, contributing to a more productive and satisfied workforce while increasing throughput.

Asset Visibility Drives Accountability

Asset visibility ensures operational efficiency and accountability. The study underscores the value of advanced inventory management tools, such as RFID and mobile devices, in improving accuracy and reducing errors. By enhancing visibility across operations, these technologies enable organizations to streamline workflows, minimize costly mistakes, and make more informed decisions, ultimately driving greater efficiency.

These asset tracking technologies provide real-time insights into the location and condition of goods. With these tools, T&L operators can make data-driven decisions, streamline workflows, and respond quickly to disruptions.

The study highlights how real-time visibility enhances an organization’s ability to maintain delivery performance and meet customer expectations, even when disruptions occur. By leveraging such advanced technologies, logistics teams gain the insights needed to adapt swiftly and uphold their commitments.

Partnering for Progress

Organizations investing in connected collaboration, automation, and visibility position themselves for long-term success. At Zebra, we remain deeply committed to supporting T&L leaders through innovative solutions that improve everyday work for organizations, employees, and the communities they serve.

Our tools empower operations with real-time insights, optimized workflows, and connected frontline capabilities. By leveraging these strengths, T&L leaders can tackle challenges, enhance customer experiences, and achieve sustainable growth.

By offering a compelling picture of the road ahead, the Impact of Intelligent Operations  study aims to help leadership successfully navigate in an ever-evolving market to shape a brighter, more resilient future. 

Topics
Blog, Transportation and Logistics, Automation, Best Practices, Technology Tools, Digitizing Workflows, Handheld Mobile Computers, RFID, Scanning Solutions, Tablets, Wearables,
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