CC5000-10 Customer Concierge
Deliver the ultimate in self-service with a tablet-style kiosk
CC5000-10 offers the familiarity of a consumer tablet experience with all the enterprise-class features you need to take self-service in your store to a new level. Now, you can provide the concierge-style service customers dream of, increasing customer satisfaction, loyalty and sales. Configure this rich interactive platform to meet virtually any self-service need — allow customers to look up information, make purchases, receive personalized special offers. Integrated value-add features transform Android into a true enterprise-class operating system, providing the best of both worlds —your customers enjoy an intuitive and familiar interface, while you get the enterprise class security and manageability IT demands. Deliver an unsurpassed self-service experience for your customers with the CC5000-10 — the kiosk that delivers true tablet simplicity and real business class capability.
The CC5000-10 provides the hardware, software and utilities required to give your customer the most advanced self-service experience available. And with our complete set of Application Programming Interfaces (APIs), you can create custom applications with minimal effort.
The Android operating system and advanced chipset hardware provide crisp graphics and the “butter-smooth” animation customers expect — an instant response to touch, with no annoying lag time or delays.
Customers can scan any bar code on any item in your store as well as bar codes your customers present on their mobile phones and emerging bar codes, such as GS1 and 2D. The result? Future-proof scanning capability.
The platform includes support for Zebra enterprise value adds such as DataWedge, Fusion, MDM integration, Analytics and other capabilities from day 1, making this a truly IT and Marketing friendly digital platform.
With 2 full size USB 2.0 ports, you can easily add a secure magnetic stripe or Chip-and-PIN reader to accept credit and debit cards for in-aisle purchases; plus a printer to print receipts, product information and more.
The CC5000-10 — the familiarity of a tablet in an enterprise-class kiosk.
For more information, visit www.zebra.com/cc5000-10 or access our
global contact directory at www.zebra.com/contact
There are no user accessible buttons — no means for customers to power down the device or change settings.
The enterprise grade 12V DC power supply combined with Power-over-Ethernet (PoE) capability provides easy and dedicated power management.
Our full complement of services can help you with every aspect of your CC5000-10 self-service solution, from system design and integration to custom application development and implementation, the rollout of a real-world pilot and post-deployment onsite support.
Specifications
Physical Characteristics
| Dimensions | 10.32 in. W x 8.19 in. H x 1.42 in. D 26.21 cm W x 20.80 cm H x 3.61 cm D |
| Weight | 2.2 lbs./1 kg |
| Display | 10.1 inch IPS optically bonded with 10-point PCAP multi-touch |
| Active Screen Area | 217 mm W x 136 mm H |
| Aspect Ratio | 16:10 |
| Resolution | 1280x800 at 60 Hz (supports 1080P internally) |
| Keypad | Virtual |
| Connectivity | USB host: 2 Full Size USB2.0 Type A ports for accessory USB OTG: 1 Micro USB OTG HDMI 1.3 Out: 1 to drive external HD Displays Ethernet Gigabit: RJ45 External Audio In: 3.5 mm connector External Audio Out: 3.5 mm connector |
| Audio | One microphone; two front firing speakers (2W total) |
| Expansion Capabilities | Full size SD card slot, supports up to 64GB |
| Power | Enterprise grade power supply: 12V DC; 110/220V Support for integrated 802.3at Power-over-Ethernet (PoE) |
Performance Characteristics
| Display Brightness | 300 nits |
| CPU | TI OMAP4470 1.5GHz multi core ARM processor |
| OS | Android 5.1 (Lollipop) / Android 4.1 .1 (Jelly Bean); Google Mobile Services is not supported |
| Memory | RAM: 1GB LPDDR2 Internal storage: 16GB or 64GB option |
User Environment
| Operating Temp. | 32° F to 104° F/0° C to 40° C @95% RH |
| Storage Temp. | -40° F to 158° F/-40° C to 70° C @90% RH |
| Humidity | 15% to 95%, non-condensing |
| Development Tools | Development Tools |
| Management Tools | Integrates with industry standard Mobile Device Management (MDM) solutions to configure settings and provide remote software updates |
Data Capture/Output
| Integrated Scanner | 1D/2D Zebra SE3307 decoded scanner |
| Front Camera | 8MP |
| Video | 1080p |
Networks
| WLAN | Dual band 802.11 a/b/g/n (2.4 GHz and 5.2 GHz support) |
| WPAN | Bluetooth 2.1 with EDR; integrated antenna |
| Ethernet | Gigabit Ethernet on RJ45 interface, with activity LEDs |
Peripherals and Accessories
| Accessories | Country specific AC line cord required. Additional accessories can be integrated using USB and Bluetooth interface |
| Mounting Options | Integrated standard VESA mount; conforms to the VESA 100 mm x 100 mm mounting standard for attachment of third party, off-the-shelf mounting solutions; four (4) M4 x 10 mm inserts provided |
Recommended Services
| Planning and deployment: Integration Services; System Design Post deployment: Zebra OneCare Select Application development: Custom Software Development |
Warranty
| Subject to the terms of Zebra Technology’s hardware warranty statement, the CC5000-10 is warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For complete warranty statement, go to: https://www.zebra.com/warranty |
Markets and Applications
Search and Purchase
- Put a complete one-stop shop right at your customers’ fingertips
Connect
- Engage your loyal customers with the personal touch
Communicate
- Instant live assistance via voice or video
Promote
- Get more mileage out of your marketing programs
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2023 Zebra Technologies Corp. and/or its affiliates.
Part number: SS-CC5000-10 08/25/2017 HTML.