CC5000-10 Customer Concierge

Deliver the ultimate in self-service with a tablet-style kiosk

CC5000-10 offers the familiarity of a consumer tablet experience with all the enterprise-class features you need to take self-service in your store to a new level. Now, you can provide the concierge-style service customers dream of, increasing customer satisfaction, loyalty and sales. Configure this rich interactive platform to meet virtually any self-service need — allow customers to look up information, make purchases, receive personalized special offers. Integrated value-add features transform Android into a true enterprise-class operating system, providing the best of both worlds —your customers enjoy an intuitive and familiar interface, while you get the enterprise class security and manageability IT demands. Deliver an unsurpassed self-service experience for your customers with the CC5000-10 — the kiosk that delivers true tablet simplicity and real business class capability.

CC5000-10 Customer Concierge

Integrated platform

The CC5000-10 provides the hardware, software and utilities required to give your customer the most advanced self-service experience available. And with our complete set of Application Programming Interfaces (APIs), you can create custom applications with minimal effort.

1080p high definition multi-touch display and advanced processor

The Android operating system and advanced chipset hardware provide crisp graphics and the “butter-smooth” animation customers expect — an instant response to touch, with no annoying lag time or delays.

Advanced integrated 1D/2D bar code imager

Customers can scan any bar code on any item in your store as well as bar codes your customers present on their mobile phones and emerging bar codes, such as GS1 and 2D. The result? Future-proof scanning capability.

Concierge platform software — more than Android

The platform includes support for Zebra enterprise value adds such as DataWedge, Fusion, MDM integration, Analytics and other capabilities from day 1, making this a truly IT and Marketing friendly digital platform.

Customize to create a fully-featured PoS

With 2 full size USB 2.0 ports, you can easily add a secure magnetic stripe or Chip-and-PIN reader to accept credit and debit cards for in-aisle purchases; plus a printer to print receipts, product information and more.


The CC5000-10 — the familiarity of a tablet in an enterprise-class kiosk.

For more information, visit www.zebra.com/cc5000-10 or access our
global contact directory at www.zebra.com/contact

Tamper resistant

There are no user accessible buttons — no means for customers to power down the device or change settings.

“Battery-less” operation

The enterprise grade 12V DC power supply combined with Power-over-Ethernet (PoE) capability provides easy and dedicated power management.

End-to-end services

Our full complement of services can help you with every aspect of your CC5000-10 self-service solution, from system design and integration to custom application development and implementation, the rollout of a real-world pilot and post-deployment onsite support.

Specifications

Physical Characteristics

Dimensions 10.32 in. W x 8.19 in. H x 1.42 in. D
26.21 cm W x 20.80 cm H x 3.61 cm D
Weight 2.2 lbs./1 kg
Display 10.1 inch IPS optically bonded with 10-point PCAP multi-touch
Active Screen Area 217 mm W x 136 mm H
Aspect Ratio 16:10
Resolution 1280x800 at 60 Hz (supports 1080P internally)
Keypad Virtual
Connectivity USB host: 2 Full Size USB2.0 Type A ports for accessory
USB OTG: 1 Micro USB OTG
HDMI 1.3 Out: 1 to drive external HD Displays
Ethernet Gigabit: RJ45
External Audio In: 3.5 mm connector
External Audio Out: 3.5 mm connector
Audio One microphone; two front firing speakers (2W total)
Expansion Capabilities Full size SD card slot, supports up to 64GB
Power Enterprise grade power supply: 12V DC; 110/220V
Support for integrated 802.3at Power-over-Ethernet (PoE)

Performance Characteristics

Display Brightness 300 nits
CPU TI OMAP4470 1.5GHz multi core ARM processor
OS Android 5.1 (Lollipop) / Android 4.1 .1 (Jelly Bean); Google Mobile Services is not supported
Memory RAM: 1GB LPDDR2
Internal storage: 16GB or 64GB option

User Environment

Operating Temp. 32° F to 104° F/0° C to 40° C @95% RH
Storage Temp. -40° F to 158° F/-40° C to 70° C @90% RH
Humidity 15% to 95%, non-condensing
Development Tools Development Tools
Management Tools Integrates with industry standard Mobile Device Management (MDM) solutions to configure settings and provide remote software updates

Data Capture/Output

Integrated Scanner 1D/2D Zebra SE3307 decoded scanner
Front Camera 8MP
Video 1080p

Networks

WLAN Dual band 802.11 a/b/g/n (2.4 GHz and 5.2 GHz support)
WPAN Bluetooth 2.1 with EDR; integrated antenna
Ethernet Gigabit Ethernet on RJ45 interface, with activity LEDs

Peripherals and Accessories

Accessories Country specific AC line cord required.
Additional accessories can be integrated using USB and Bluetooth interface
Mounting Options Integrated standard VESA mount; conforms to the VESA 100 mm x 100 mm mounting standard for attachment of third party, off-the-shelf mounting solutions; four (4) M4 x 10 mm inserts provided

Recommended Services

Planning and deployment: Integration Services; System Design Post deployment: Zebra OneCare Select
Application development: Custom Software Development

Warranty

Subject to the terms of Zebra Technology’s hardware warranty statement, the CC5000-10 is warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment.
For complete warranty statement, go to:
https://www.zebra.com/warranty

Markets and Applications

Search and Purchase

  • Put a complete one-stop shop right at your customers’ fingertips

Connect

  • Engage your loyal customers with the personal touch

Communicate

  • Instant live assistance via voice or video

Promote

  • Get more mileage out of your marketing programs


 ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2021 Zebra Technologies Corp. and/or its affiliates.

Part number: SS-CC5000-10 08/25/2017 HTML.