Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
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Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
Learn how Zebra's public sector technology solutions empower state and local governments to improve efficiency with asset tracking and data capture devices.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's range of Banking technology solutions enables banks to minimize costs and to increase revenue throughout their branch network. Learn more.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organization to better manage and optimize your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Adapt to market shifts, enhance worker productivity and secure long-term growth with AMRs. Deploy, redeploy and optimize autonomous mobile robots with ease.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customize your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Enhance frontline operations with Zebra’s AI software solutions, which optimize workflows, streamline processes, and simplify tasks for improved business outcomes.
Empower your frontline with Zebra Companion AI, offering instant, tailored insights and support to streamline operations and enhance productivity.
The everything you need to rapidly and cost effectively develop high-performance AI vision applications on Zebra mobile computers.
Zebra Workcloud, enterprise software solutions boost efficiency, cut costs, improve inventory management, simplify communication and optimize resources.
Keep labor costs low, your talent happy and your organization compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Drive successful enterprise collaboration with prioritized task notifications and improved communication capabilities for easier team collaboration.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
Boost warehouse and manufacturing operations with Symmetry, an AMR software for fleet management of Autonomous Mobile Robots and streamlined automation workflows.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximize productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
The Zebra Knowledge Center provides learning expertise that can be tailored to meet the specific needs of your environment.
Zebra has a wide variety of courses to train you and your staff, ranging from scheduled sessions to remote offerings as well as custom tailored to your specific needs.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
The California State Water Project, overseen by the California Department of Water Resources (DWR), delivers water to millions and sustains vast farmland while operating in challenging environments such as underground caverns and remote regions.
Following a 2017 spillway failure, DWR enhanced its maintenance operations by adopting SAP ERP software, Mirata digital forms, and rugged Zebra L10 tablets. DWR looked to digitize field maintenance workflows across 700 miles of water infrastructure while withstanding extreme conditions and ensuring real-time data integration with SAP in remote, off-the-grid areas.
California Department of Water Resources
Sacramento, California/USA
Energy and Utilities
Every day, the California State Water Project delivers essential water to one in twelve Americans and irrigates an area of farmland five times the size of New York City. This high-stakes network consists of pipelines, aqueducts, and dams stretching over 700 miles north to south. Managed by the California Department of Water Resources (DWR), the project also delivers critical hydropower to the state's energy grid.
Behind this substantial operation, hundreds of technicians work around the clock in underground caverns, mountain sites, and in extreme weather conditions. On any given day, they process anywhere from three to 500 work orders for maintenance and repair tasks. To manage this dynamic workload, DWR teams rely on SAP ERP (Enterprise Resource Planning) software to store and track all equipment maintenance activities. Through Mirata’s digital forms, workers can view and complete assigned SAP work, and Zebra L10 rugged tablets deliver direct SAP access right in the field, wherever the job takes them.
This setup goes back to 2017, when the Oroville spillway failed. An investigation into its cause revealed an important fact: while DWR had the work orders to prove the maintenance of the components, it lacked complete field documentation since workers relied on handwritten notes and personal phones to take photos. “We weren’t effectively using our SAP system —since we weren’t empowering the people who needed access to it,” says Michael Malott, specialist field division chief at DWR.
Closing this documentation gap required standardized procedures to ensure consistent maintenance practices and guarantee that field technicians could properly capture and access the latest data. DWR responded by creating a dedicated maintenance division and bringing in asset engineers for the task. Using Mirata, a zero-code platform, the in-house team of maintenance planners built over 400 digital forms to streamline inspections, job hazard analysis, and asset documentation, automatically syncing everything with SAP.
The missing piece was an easy way for technicians to access or update SAP in the field. “Having a central location as an access point, as you might in a warehouse, doesn’t work for us. Our workers go to various locations. So, we had data in SAP, and we had assets in the field, but needed an easy way to link the two with a mobile field device,” Malott says.
Technicians used to spend 5–10 extra minutes at the end of each day relaying observations for someone else to enter into SAP. Now, we’re saving around 80 hours of admin work every month—time our teams can redirect from paperwork to hands-on maintenance.
Michael Malott, Specialist Field Division Chief, DWR
The environment in which DWR's field technicians find themselves can be deep underground, inside pipelines, or across hundreds of miles of remote terrain. “Most of our facilities are 40 to 80 feet below ground,” explains Malott. “We inspect and maintain assets in places with limited connectivity, heat, moisture, and high voltage.”
When trialing consumer-grade tablets, the devices couldn't withstand these conditions—they overheated, broke under rough handling, or shut down due to excessive moisture. “Many so-called ruggedized devices are just regular tablets in rubber cases,” says Malott. “They’re not robust enough to survive what our teams deal with every day.”
After testing several options, DWR chose Zebra L10 rugged tablets. Already familiar with Zebra printers and scanners in its warehouses, DWR trusted the brand to deliver. “We needed a full touchscreen, high-resolution cameras, Wi-Fi, cellular, laser scanner, and hot-swappable batteries—all in a tablet form factor,” Malott explains. “The XPad L10 checked all the boxes.”
Now, field technicians at DWR start their day by downloading work orders directly to their tablets via Mirata forms. Instead of juggling paper, phones, and clipboards, they go into the field with everything in one place. They complete and document work on the spot and then sync with SAP once their L10 tablet is online.
Equipped with the built-in Zebra SE4710 scanner, field technicians heading out for maintenance can also scan QR code labels on fixed assets like pumps to confirm they've arrived at the right location. Even if the labels are scratched, dirty, or poorly printed, the scanner captures them seamlessly, so technicians can get to work right away with confidence.
Zebra tablets are used by 40–60% of DWR's field staff each week, rotating between crews depending on the job. They’ve endured multi-day field shifts, radiation zones, wide temperature swings, and constant use, proving they're built to handle varied, demanding work. When repairs or replacements are needed, DWR relies on Zebra OneCare support to keep downtime to a minimum. The service includes options for accidental damage coverage, regular wear-and-tear, and software and security updates, helping the team maintain continuity in the field. “We rarely have damage, but when we do send a device back, it’s quickly replaced without fail,” Malott says. “That matters when you’re operating 24/7 across 700 miles.”
With easy data access, DWR technicians make over 1,000 field-based updates each month—something impossible before. “Technicians used to spend 5–10 extra minutes at the end of each day relaying observations for someone else to update SAP,” Malott describes. “Now, we’re saving around 80 hours of admin work every month—time our teams can redirect from paperwork to hands-on maintenance.”
The shift has also improved traceability. Before, ensuring each field test or repair was documented and logged took a week or more. Now, it's done immediately, with no added burden on the technicians. “When crews finish their work, the paperwork is already done,” says Malott.
Having a flexible, Android™-based toolset enables technicians to creatively solve tough problems in the field. One of them used their Zebra tablet to troubleshoot a complex Heating, Ventilation, and Air Conditioning (HVAC) system by downloading a manual from Android resources, connecting a diagnostic app, and resolving the issue on the spot. With real-time field data, crews can plan smarter, allowing engineers to group tasks, cut travel, and have the right parts ready. "Your downtime decreases, your efficiency increases. It's just more respectful to the technician, the organization, and our customers," Malott confirms.
Over the past few years, DWR has focused on empowering field crews with mobile data input. Previously, only operations staff and supervisors could update notifications. Now, field workers document work on-site in real time via Zebra tablets and Mirata forms. “Equipping technicians to enter data in real time has been core to our progress,” says Malott.
Single Sign-On (SSO) securely ties each entry to the employee, ensuring clear accountability across SAP, OneDrive, or Google Drive. This foundation has significantly improved compliance and freed leadership to focus on strategy. “We’re a major utility, so regulatory compliance is huge for us,” Malott explains. “Regulatory requirements can now be pushed out through the devices, and we know who acknowledged and completed them.”
SAP, Mirata, and the Zebra devices function predictably, which means managers can stop troubleshooting and start leading, investing in training, process improvements, and workforce development. “SAP is solid. Mirata is solid. Zebra devices are solid. They work well together—that’s the beauty of it,” Malott reflects. “I don’t have to worry about the system. I can focus on my team, our mission, and maintaining the critical infrastructure that keeps California running.”
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