Carol Pharmacies Uses Rugged Tablets to Automate and Expedite Drive-Thru Orders to the Mutual Benefit of In-Store Customers and Staff
As a family-owned business, Carol Pharmacies has been a staple in Dominican Republic communities for over three decades. It prides itself on customer service, which has contributed to the company's growth as well as the strong customer loyalty it enjoys today. Carol Pharmacies now runs 114 stores and is one of the leading companies in the Caribbean pharmaceutical industry.
As customer demand has increased, Carol Pharmacies has seen drive-thru and in-store wait times grow longer. It needed to make its prescription fulfillment process faster.