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Struggling to deliver transparent retail checkouts
Retailers struggle to provide a modern, transparent, and efficient point-of-sale experience that matches digital expectations. The root cause of this issue is often outdated checkout hardware and disconnected workflows that prevent real-time updates. When store systems cannot keep up with high volumes, associates face difficulties managing order pickups while customers are left with zero visibility into transaction details.
Shoppers experience extreme frustration when forced to wait in lines without clear visibility into their transaction or order pickup details. This lack of transparency leads to slower checkout workflows and severe operational bottlenecks at the register. The resulting friction causes reduced loyalty program engagement, lost revenue from abandoned purchases, and high costs associated with poor customer satisfaction.
The dual-sided checkout kiosk solution
Combining the Zebra KC50 kiosk computer and Zebra TD50 touch display with the built-in capabilities of Zebra DNA establishes a unified POS environment. This back-to-back kiosk design allows associates and shoppers to interact simultaneously. Retailers can improve shopper trust by providing a transparent customer display that allows real-time verification of transaction details. At the same time, this system accelerates checkout workflows through a seamless self-service interface that handles loyalty sign-ups and payments efficiently.
Potential benefits
Transitioning to these advanced dual-sided kiosk terminals helps retail businesses convert traditional checkout friction into measurable operational improvements. This system builds long-term customer trust and significantly optimizes retail point-of-sale workflows.
Improved shopper trust
provides a transparent customer display that allows real-time verification of order and transaction details
Accelerated checkout workflows
through a seamless self-service interface that handles loyalty sign-ups and payments efficiently
Professional storefront aesthetics
feature a fingerprint-resistant display designed to withstand high-volume daily customer interactions
Enhanced transactional security
that delivers fast application responses and a reliable user experience
How the solution works
Deploy a business-facing kiosk terminal to streamline checkout operations
Store associates can manage task progress and view incoming order details on the business-facing terminal of the Zebra KC50 kiosk computer. Configured in a back-to-back kiosk setup, this high-performance terminal provides the necessary computing power and reliable connectivity to keep retail operations moving. Its robust processing capability and enterprise-grade Android platform make it the ideal hub for checkout and order pickup stations, enabling associates to quickly manage inventory and tasks.
Engage shoppers with an interactive companion touch display
Shoppers can verify order items in real-time, process self-checkout transactions, and enroll in loyalty rewards using the Zebra TD50 touch display. Built as a customer-facing companion display, this touchscreen features an anti-smudge and fingerprint-resistant surface that maintains a clean, professional aesthetic in high-traffic retail environments. Its high visibility and responsive touch interface provide customers with a transparent and self-guided transaction experience that reduces waiting times.
Secure point-of-sale systems with a robust software layer
Retailers can support these interactive touchpoints with Zebra DNA, which serves as a secure background software layer for the checkout kiosk. This comprehensive software suite provides fast application response times and consistent brand interfaces across all customer and associate interactions. By optimizing system performance, facilitating easy deployment, and hardening security, it helps create a highly reliable user experience that protects data and maintains terminal uptime during busy shifts.
Elevating checkout performance and customer loyalty
Investing in dual-screen kiosk technology helps retailers reduce transaction bottlenecks and drive loyalty sign-ups. This modern approach lowers operational costs while building lasting customer satisfaction and shopper trust at the point of sale.
Note:
Use case figures, savings estimates and images are illustrative only and may be derived from customer data, projections, or controlled testing. They do not represent guaranteed results, and actual outcomes will vary by application; customers should consult a Zebra sales representative to evaluate their specific environment.
