Zebra Printer Firmware Upgrade Information

Article ID: 01746096

Issue / Question

Upgrading or downgrading firmware on a Zebra Printer.

Applicable To

Zebra Printers 

Resolution / Answer

Requirements

Any of the following:

  • FTP capability
  • Zebra Designer Driver (If you are using the ZebraDesigner Driver with your application)
  • ZebraNet Bridge
  • Zebra Set-Up Utility
  • ZDownloader Utility

Overview

Zebra Printers accept firmware updates or upgrades using standard communications methods. The firmware files are available from the Zebra Support and Downloads. Once you locate your printer on the support site and download the appropriate firmware file, run the self-extracting executable file (vXX_XX_X.exe), which produces a ZPL firmware file. Send the ZPL file to the printer via one of the suggested methods to update the printer firmware. The goal is to send the file using a method that does not alter or corrupt the firmware content in any way. The time it takes to transmit the file to the printer varies. Allow the process to complete before taking any system or printer action. 

The printer acknowledges the upgrade by performing a reset and then printing a configuration list. Assure the printer has media loaded and is ready to print when sending the new firmware file.
 

NOTE It is always a good practice to record the existing printer configurations before upgrading/downgrading the printer since some values may have defaulted during the firmware loading process. For more information refer to Printing or Downloading the Configuration Settings of a Zebra ZPL Compatible Printer


Procedure

Directions for uploading from the Windows environment:

  1. Download the firmware file from Zebra's website (vXX_XX_X.exe) to an appropriate working directory on your hard drive.
  2. Extract the vXX_XX_X.exe file to produce the ZPL file. 
  3. Send the ZPL file to the printer via the method of your choice. 


Sending the .zpl file
 

If the printer fails to accept the firmware, reconfirm that you are downloading the correct version. Upon verifying, you can try to put the printer into a Force Download state. This varies slightly from printer to printer based on the printer model.


Force Firmware Download Mode
 

NOTE You must use ZDownloader if sending the firmware to printers in Force Firmware Download Mode.

 


Helpful Information:

+ Product Codes

  • 105SLPlus Industrial Printers
  • 105SLPlus Industrial Printers
  • 110PAX Print Engines (disc.)
  • 110Xi4 Industrial Printer
  • 140Xi4 Industrial Printer
  • 170Xi4 Industrial Printer
  • 220Xi4 Industrial Printer
  • All Surface RFID Label Solution
  • Industrial Printers
  • R110Xi4 RFID Printer
  • S4M
  • S4M Series
  • Xi Series Industrial Printers
  • ZE500 Print Engines
  • ZE500 Print Engines
  • ZE500R RFID Print Engine
  • ZE500R RFID Print Engine
  • ZT200 Series Industrial Printers
  • ZT210 Industrial Printer
  • ZT220 Industrial Printer
  • ZT230 Industrial Printer
  • ZT400 Series Industrial Printers
  • ZT400 Series RFID Printers
  • ZT410 Industrial Printer
  • ZT410 RFID Industrial Printer
  • ZT420 Industrial Printer
  • ZT420 RFID Industrial Printer