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Zebra's LifeGuard Over the Air Service Status

Service Disruption for LifeGuard Over The Air (OTA)

Posted: April 3, 2026, 12:57 PM CDT

Description : A service disruption was identified related to a backend certificate update of our systems. To ensure continued operational stability, this change has been temporarily reverted on our backend systems. This remedial action has been successful.
Impact : This backend update had the potential to cause LifeGuard streamed deployments to fail. Following the successful reversion, this risk has been mitigated. Normal update processes have been restored, and deployments should now proceed as expected.

Our Resolution Efforts
Our Technical teams identified the potential issue and have successfully rolled back the change on our infrastructure, restoring full service functionality.
We now recommend that you resume your standard update procedures and continue any pending deployment activities. We ask that you report any failures or unexpected behavior to our support teams immediately.


We understand the critical nature of this service and sincerely apologize for any impact this disruption may have caused to your business.
Next Update: We will post a final summary of this event here next Tuesday.

Zebra’s Over the Air (OTA) service has the following maintenance windows.

Maintenance Window:

Start DateEnd DateStatusPlanned/Unplanned
27th March, 2026 12:30 AM CTTBDIn-progressUnplanned
5th March, 2026 07:00 AM CT5th March, 2026  12:30 PM CTCompletedUnplanned
8th February, 2026 4:30 PM CT12th February, 2026 6:00 AM CTCompletedUnplanned
5th February, 2026 10:00 AM CT6th February, 2026 11:55 AM CTCompletedUnplanned
31st January, 2026 02:00 AM CT4th February, 2026 11:55 AM CTCompletedUnplanned
17th November, 2025 12:00 AM CT21st November, 2025 6:30 PM CTCompletedUnplanned
23rd October, 2025 6:30 AM CT23rd October, 2025 5:30 PM CTCompletedUnplanned
26th September, 2025 5:30 AM CT26th September, 2025 9:30 PM CTCompletedUnplanned
12th September, 2025 10:30 PM CT13th September, 2025 2:30 AM CTCompletedPlanned
21st August, 2025 2:30 AM CT22nd August, 2025 2:30 AM CTCompletedPlanned
7th August,  2025 7:00 AM CT7th August,  2025 11:30 AM CTCompletedPlanned
27th June 2025 10:30 PM CT28th June 2025  3.30 AM CTCompletedPlanned
17th June 2025 10:10 AM CT18th June 2025  12:30 PM CTCompletedPlanned
9th November,  2024 9:30 PM CT 10th November, 2024 3:30 AM CTCompletedPlanned
30th August 2024, 8.00 AM CT4th September, 2024, 1:29 PM CTCompletedPlanned
4th May, 2024, 7.00 PM CT4th May, 2024, 9.00 PM CTCompletedPlanned
26th August,  2022, 3.30 AM CT26th August, 2022, 8.30 AM CTCompleted Planned
11th April, 2022, 3:30 AM CT11th April,  2022, 8:30 AM CTCompletedPlanned
28th February,  2022, 3:30 AM CT
28th February,  2022, 8:30 AM CTCompletedPlanned
29th October, 2021, 4.30 AM CT 29th October 2021, 9.30 AM CT Completed Planned
30th July, 2021, 8:30 AM CT 30th July, 2021, 11:30 AM CT Completed Planned
14th May, 2021, 9 PM CT16th May, 2021, 11 PM CTCompletedPlanned

 

If you have any concerns, please reach out to your Enterprise Mobility Management (EMM) provider.