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Printers

GK420T Desktop Printer Support

Models

GK420T

The GK420T printer is part of the GK Series Printer family. 

Zebra is no longer offering this product for sale. The product resources will no longer be updated but will remain accessible below for your use and convenience. Please note that Customer Support is not available after the Service and Support Discontinuation date. If you require additional support, please contact a Zebra Authorized Service Provider.

APAC
Printer Discontinuation Date: December 31, 2021 
Service & Support Discontinuation Date: February 28, 2025

EMEA, North, and Latin America
Printer Discontinuation Date: January 31, 2022 
Service & Support Discontinuation Date: April 30, 2025

GK420T desktop printer

GK420T

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the DOCUMENTATION tab.

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers.” 
  • If necessary, follow these recovery steps before proceeding to Step 1. 

1.  Download and install the Zebra Setup Utilities (ZSU) printer configuration utility. 

2. Connect the printer to a USB port on your computer and power it up.

3. Load media (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

  • You can watch the video in the VIDEOS tab.
  • The media settings must match the actual media that you are using. 
    How to identify media type.

4. When using thermal transfer media, load the ribbon.

  • You can watch the videos in the VIDEOS tab.
  • How to find out if you have thermal transfer media?
    Do a media scratch test.

5. Print a test label.

6. Calibrate media sensors

  • When changing the size or type of media. 
  • If printing issues are observed, such as skipped labels, vertical image/label drift, or media out errors. 

7. The printer settings must match the actual supplies that you are using for your print job and the options on your printer. Adjust the printer settings as necessary using Zebra Setup Utilities software or Windows Printer Driver v5

Downloads

Software that is essential for operating and connecting this device. 

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If you connected your printer to the computer via USB before driver installation, follow these recovery steps before printer driver installation. 

Documentation

Some documents may not have been translated to your language.

Videos

GK420T How-to Videos.

Trending Articles

Application Software

Zebra software products that can enhance your experience with this device. 


Warranty and Repair

For some services, you will need a serial number. Here's where you can find it on your device.