Zebra ZP500/ZP505 FedEx (ZPL and EPL, with the EPL Version for Europe and Asia only) Printers are designed and sold exclusively for FedEx Shipping Applications only.
Zebra does not provide Software and Driver Support ** for these printers as the support is provided directly by FedEx.
Zebra support extends only to the printing of a Windows test page. Zebra supports standard calibration issues and standard hardware issues only.
ZP printers run Special firmware. We are aware of instances in the past with older ZP500/ZP505 FedEx Printers where channel firmware was sent to the printer and the printer was irreparably damaged. It is highly recommended that you do not attempt to send any firmware that is not specifically recommended for your ZP printer model.