Description: The printer has detected that the head (or media latch cover) is not closed.
Possible Cause 1: The cover is open or has not been closed properly.
Resolution: Close the cover. Push down on the front top corners of the printer’s cover. You should normally hear and feel the cover latches snap in place to lock the cover closed for printing.
Possible Cause 2: The printer’s Head-Open switch needs service.
Resolution: Contact Zebra Support