REQUEST A REPAIR: LATIN AMERICA (OTHER THAN MEXICO AND BRAZIL)
Zebra offers repair services for products that are under warranty, covered by a service contract or in some Latin America countries, through a per incident repair charge. Please click on your location below to view repair options for mobile computer, scanner, and printers in Latin America. Please click here for repair options in Mexico and Brazil.
Available Now! Customers in some Latin America countries may now be able to use Zebra’s Repair Order Portal to request and track repairs for mobile computer, scanner, and mobile printers. Please click on your location below to confirm if the Repair Order Portal is available. One-time registration is required to use the Repair Order Portal, even for users who are set up for other Zebra sites and tools. Follow the easy instructions under the “Need an Account?” heading below. Partners, please contact your Zebra Partner Administrator for access.
Learn more about the Repair Order Portal.
Now effective in Argentina and Colombia: A new process for per incident (billable) repairs. This time-saving process applies only to repair of Zebra devices that are not covered by an active Zebra OneCare Support Service contract or Zebra hardware warranty. Learn More about these changes on the Per Incident Repair in Latin America page.
Also, Zebra is pleased to announce changes to the repair process for many of Latin America customers. These changes reflect Zebra’s ongoing efforts to improve the repair experience, including the introduction of helpful enhancements and powerful new customer tools.
Check the coverage of your device using Zebra’s Warranty and Zebra OneCare contract check tool. Simply conduct a search by the device serial number to display warranty and contract details. If the device is not covered under warranty or Zebra OneCare contract, Zebra may offer per incident repairs in your country.
+ Argentina
Mobile Computer and Scanner Repairs Including the Repair of Psion Devices |
Printer Repairs (Mobile Printers Only) | Printer Repairs (All Other Types) |
---|---|---|
Use Zebra's Repair Order Portal to submit repair requests. | Use Zebra's Repair Order Portal to submit repair requests. | Contact a local provider of Zebra printer repairs (PRS) |
+ Chile
Utilize the Warranty and Zebra OneCare Contract check to determine warranty or Zebra OneCare coverage using a device serial number.
Mobile Computer and Scanner Repairs Including the Repair of Psion Devices |
Printer Repairs (Mobile Printers Only) | Printer Repairs (All Other Types) | ||
---|---|---|---|---|
Contract & Warranty Repairs | Per-Incident (Billable) Repairs | Contract & Warranty Repairs | Per-Incident (Billable) Repairs | |
Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: Southern Technology Group S.A. (STG) Contact Number(s): |
Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: Southern Technology Group S.A. (STG) Contact Number(s): |
Contact a local provider of Zebra printer repairs (PRS) |
+ Colombia
Mobile Computer and Scanner Repairs Including the Repair of Psion Devices |
Printer Repairs (Mobile Printers Only) | Printer Repairs (All Other Types) |
---|---|---|
Use Zebra's Repair Order Portal to submit repair requests. | Use Zebra's Repair Order Portal to submit repair requests. | Contact a local provider of Zebra printer repairs (PRS) |
+ All Others
Utilize the Warranty and Zebra OneCare Contract check to determine warranty or Zebra OneCare coverage using a device serial number.
Country | Mobile Computer and Scanner Repairs | Printer Repairs (All Models) | |
---|---|---|---|
Contract and Warranty Repairs |
Per-Incident (Billable) Repairs | ||
Bolivia | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: GSH Bolivia SRL Contact Number: +591 3312-2725 Please note, for per incident (billable) repairs of Psion devices, please contact a local provider of Zebra repairs. Find a Repair Partner |
Contact a local provider of Zebra printer repairs (PRS) |
Costa Rica | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: Holst van Patten S.A. Contact Number:+ +506 2248-2200 |
Contact a local provider of Zebra printer repairs (PRS) |
Dominican Republic | Use Zebra’s RMA Form to submit repair requests | Contact one of Zebra's local Certified Repair Partner(s): Multisystems Inc. Contact Number: +809 472-3646 Inversiones Hizamar, SRL. Contact Number: +809 683-4545 Please note, for per incident (billable) repairs of Psion devices, please contact a local provider of Zebra repairs. Find a Repair Partner |
Contact a local provider of Zebra printer repairs (PRS) |
Ecuador | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: Carvatel Telecomunicaciones SC Contact Number: +593 2223-5047 |
Contact a local provider of Zebra printer repairs (PRS) |
El Salvador | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: Radiocom S.A. de C.V. Contact Number: +503 2225-5100 |
Contact a local provider of Zebra printer repairs (PRS) |
Guatemala | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: OSI de Guatemala S.A. Contact Number: (502) 2421-7600 |
Contact a local provider of Zebra printer repairs (PRS) |
Honduras | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: Compañia de Inversiones en Telecomunicaciones S.A. de C.V. Contact Number: +504 2257-0827 |
Contact a local provider of Zebra printer repairs (PRS) |
Nicaragua | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: ECCSA De Nicaragua Contact Number: |
Contact a local provider of Zebra printer repairs (PRS) |
Panama | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: Electrónica, Computación y Comunicaciones S.A. Contact Number: +507 222-2292 |
Contact a local provider of Zebra printer repairs (PRS) |
Puerto Rico | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: Multisystems Inc. Contact Number: +1 78-7751-2720 |
Contact a local provider of Zebra printer repairs (PRS) |
Paraguay | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: HPTI Sistemas y Equipamientos S.A. Contact Number: +595 2160-1020 Please note, for per incident (billable) repairs of Psion devices, please contact a local provider of Zebra repairs. Find a Repair Partner |
Contact a local provider of Zebra printer repairs (PRS) |
Peru | Use Zebra's Repair Order Portal to submit repair | Contact Zebra's local Certified Repair Partner: DMS Perú S.A.C. Contact Number: +511 705-2400 |
Contact a local provider of Zebra printer repairs (PRS) |
Uruguay | Use Zebra's Repair Order Portal to submit repair requests. | Contact Zebra's local Certified Repair Partner: Geocom Uruguay S.A. Contact Number: +598 2481-7777 |
Contact a local provider of Zebra printer repairs (PRS) |
All Other Latin America Countries | Contact a Local Provider of Zebra Repairs Find a Repair Partner |
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