Effective August 16, Zebra will begin using Correios as our new carrier for the return of repaired devices to Brazil Partners and Customers, who will now be able to track these packages online.
Please note the following important information regarding the change:
- Delivery status may be checked on Correios’ Tracking page at www.correios.com.br/rastreamento using the Shipment Tracking # from the shipping notification email that Zebra sends when your device ships from our repair depot. The tracking # information will also be available in the Repair Order Portal.
- Customers with device collection service will continue to have their devices picked up by the current carrier, Fulltime.
Should you have questions about this change or other matters related to repair of your Zebra devices, please contact your Zebra Representative or our Customer Support Team, using the available contact method most convenient for you. Visit Zebra’s Contact Support page for more information.